Pengguna Tetamu
8 November 2024
My stay at Nura Hotel was far below expectations. Despite prior assurances of a quiet, comfortable room, we encountered serious issues: No Hot Water – I had to waste time heating water manually. No Wi-Fi – No internet access, leading to €50 in extra phone charges. Unclean Room – I found leftover food and drinks from a previous guest. We were also locked inside the hotel on our second night, with no accessible exits, which was distressing. I appreciate the assistance from nearby Boreal Hotel staff who helped us arrange a taxi, but the experience at Nura was unsettling. I’m requesting a full refund and would not recommend this hotel.
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