Verified traveler
27 Julai 2023
2 hand towels, small shampoo and one soap in bathroom. No towels or facecloths, no glasses. We went to the front desk to request glasses and he said they were in the restaurant and it was locked. No blankets on the beds. Pools were dirty and scummy. No restaurant, no room service. Restaurant served breakfast then closed. No where nearby to get a meal or drink. Not safe to walk in area. No shuttles, no multilingual staff, no tour and ticket assistance. No 24 hour front desk. We called ******* 2 times to help us get out of this nightmare and they tried phoning the front desk 2 times and no answer. They advertise all these things but in reality, it’s barren and NO SERVICES. Ghetto.
Terjemah