HL Rondo Hotel

Ich habe nur einen kleinen Kritikpunkt: Die Akustik und Atmosphäre im großen Speisesaal ist nicht angenehm, da alle Wände kahl sind. Mit wenig Aufwand kann man hier nachbessern. Es wird einfach dem restlichen Hotel nicht gerecht. Ansonsten kann ich nur sagen, dieses Hotel setzt in Maspalomas neue Maßstäbe in Qualität und Service! Es wurde nicht nur renoviert wie viele andere Hotels sondern komplett grundsaniert und auf Neubau-Standard gebracht! Und ich weiß wovon ich rede - ich fahre seit 20 Jahren jedes Jahr nach Maspalomas und kenne viele Hotels! Hier ist richtig viel Geld reingeflossen. Ich möchte nur ein paar Highlights nennen: - das schnellste Wlan, das ich bis jetzt in Maspalomas hatte (Speedtest hat bis zum Anschlag angezeigt); perfekt um flüssig remote arbeiten zu können und Videocalls zu machen - das Fitnessstudio ist der Wahnsinn und für Hotelgäste kostenfrei (siehe "Stark Fitness Club") - am Pool gibt es ausschließlich bequeme Balibetten - Frühstück und Abendessen super abwechslungsreich und von sehr hoher Qualität (Brotauswahl wie in Deutschland mit Vollkornbrot usw). Das Abendbuffet kann man ggf. auch vor Ort noch für 25€ dazu buchen. - Badezimmer riesig und mit Doppelwaschbecken - am Nachttisch kann man zwischen mehreren Lichtstimmungen wählen und es gibt sehr gute Leseleuchten - Zimmer überdurchschnittlich groß - hinten raus zur Straße laut aber die Fenster sind komplett schallisoliert. Man hört gar nichts und die Klimaanlage ist sehr gut steuerbar - kostenloser Zimmersafe mit Innenbeleuchtung und groß genug für Notebooks - Wasserkocher, kostenloser Kaffee - sämtliches Personal macht einen glücklichen Eindruck und ist extrem freundlich usw. usw. usw.

I don't know the old Rondo and therefore this review refers exclusively to the completely newly renovated new Rondo. I also find it difficult when people keep writing about how it used to be. The fact is that the hotel has arrived in the here and now and I couldn't imagine a nicer place to have a great holiday on Gran Canaria. As soon as you enter the lobby you are greeted by bright colors, natural materials and a modern freshness that always seems warm and welcoming. The tables with the large stones, the taut ropes, the open - always round shape - simply invites you. At reception we were greeted by two great employees with a delicious cava - Alisya and Melanie made sure with their smiles and infectious positive attitude that after some initial difficulties we got the perfect room for us - despite the hotel being almost fully booked. Thank you very much again for that. Even after that, the two of them, as well as all the other colleagues, were always there for us with help and advice. There is a free shuttle bus that goes to Playa del Ingles twice a day and once in the morning to Maspalomas. It is a large coach and since it starts its route at the hotel, we always got a seat. Then we went to breakfast the next morning and it really was a small sensation. We were greeted again with a great smile, this time from Pilar - who took exceptional care of my coffee needs. Again, a big thank you for the great, delicious latte macchiato. Then the incredible selection of high-quality local specialties at the breakfast buffet. Salami, Serrano ham, liver sausage, cooked ham, countless different types of cheese (cream cheese, Brie, hard cheese, Gouda and Emmental), freshly cut fruit, various types of sparkling wine, a large selection of bread and sweet pastries and so on. But the best thing was the egg station with Chef Rodrigo. He had everything under control at all times - even when there was a big rush, he didn't get hectic, but always prepared the requested dishes with lots of love and professionalism. You should definitely try the Tostada con Tomate. It is freshly roasted on the grill after you order it - simply delicious. Of course, the buffet also has ready-made fried eggs, bacon, beans, Spanish omelettes, etc. But the short wait is definitely worth it. There are plenty of representative photos of the hotel on their website, so I've only uploaded a few of the breakfast and the great view of the sunrise from our room. Next door in the large fitness studio you can also use the sauna - during the day there are delicious ice cream and snacks from stylish food trucks above the pool. The pool seems small, but there are 2 jacuzzis and the great loungers are really comfortable. The pool bar serves good cocktails until late in the evening and always a nice chat. The quiet rooms are lavishly large, modern and lovingly furnished. The large TVs can be easily connected to Airplay - so you can easily stream your favorite TV Shows or similar from your iPad to the TV. T

The hotel was refurbished last year and all areas of the hotel are still in very good condition. The rooms are large, plenty of wardrobe and shelf space, beds and pillows are comfy, towels replaced daily, lots of hot water and good water pressure in the shower. The only thing that would make the rooms even better is a remote for the air con - having to get out of bed to switch on/off was a pain. Sound proofing needs to be upgraded - we could hear neighbours’ bathroom noise and them talking. Breakfast was fresh, plentiful and available until 11:30am. We had dinner in the hotel twice and the food was good. The pool is a good size and clean. Anthony the lifeguard was friendly, diligent and helpful if needed e.g. putting parasols up/down. Sun lounger reserving went on so I would suggest the ‘no reserving’ rule was enforced. All the staff were friendly, helpful and worked to a high standard. The reception staff, particularly Guisi (who keeps a small number of reading books under the reception desk but you have to ask if you want one) were really helpful even when we asked to move rooms because of the noise from building work going on in the hotel. A mention also to Gian, one of the waiting staff in the restaurant during the evenings. Very disappointed that the gym was still under construction (an on site gym was one reason we booked the hotel) and we definitely wouldn’t have booked the hotel if we knew refurbishment in various parts of the hotel was ongoing. There is music around the pool but it’s not intrusive unlike the music from the Axel Beach hotel next door. Friday and Saturday afternoons and evenings until 18:30 it’s party time. The music is *very* loud (you can’t escape it even inside the hotel) but on the plus side because people around the pool left, it freed up lots of sun beds. Eating out was easy but if you want more traditional food you need to see where the locals eat. La Pergola nearby was good.

Amazing hotel, every single member of staff was friendly and welcoming. Rooms spacious and clean Breakfast was cooking fresh and well presented Food at the pool bar was very nice enjoyed everything we had. Can’t fault it atall. We were gutted the gym was being refurbished when we came as that was one reason why we chose this hotel because of the look of the gym. However, they paid for us to use a different gym which you can’t really ask for anything more. Excellent customer service and a lovely hotel to stay in!

Well done HL Rondo! What an amazing hotel. Lovely modern refurbishment, rooms spacious and cleaned daily. Breakfast perfect. From the minute we arrived every member of staff we met was amazing, so friendly and would go out of their way to help. Grounds kept clean and tidy at all times, pool area nice with comfortable sunbeds. Hotel is in a perfection location for the area. 5 stars all round HL Rondo! Thanks for making our holiday a great one!

Just spent a week at this hotel and couldn’t recommend it highly enough! The service/staff is impeccable. Very clean and modern. Can tell there has been a lot of effort put into the renovations. Rooms are massive and have everything you need and honestly this hotel looks just like it does in the photos. Staff are so polite and friendly and couldn’t help you enough. Fresh towels to use at the pool every day, rooms cleaned daily with fresh towels and bedding etc. Always a sun bed available not matter the time so no need to get up at 4am to grab one. Supermarket just outside the hotel which is really convenient and has everything you could want/need in it. Breakfast is great and all fresh with things like bacon and eggs and bruschetta etc prepared live upon request. Only downside is not English sausages or things like hashbrowns but plenty of options from pastries to cold cheese and meats to fresh juice and cereals to hot toasties and crepes etc. Tv in the room has Netflix and Amazon prime etc on. There is a bus stop 5 minutes walk away from the hotel which you can get on to go to places such as Puerto Rico or Palmitos Park etc for only a couple of euro. Pool is great size and very clean. Pool bar has great food and drink options as well as room service. Some great restaurants around such as Way2Brothers only 5 minutes walk away which service great burgers, pizza, pasta etc or Tipsy Hammock which is 5 minute taxi journey away (less than 5 euro) on the beach front which have great options too such as burritos and chilli cheese bites and pizza and burgers etc. Also West End Restaurant which serve some more great burgers which are build your own etc. Lots of great Italian/burger bars around with plenty of options. Overall a great experience :)