HL Rondo Hotel

Ich habe nur einen kleinen Kritikpunkt: Die Akustik und Atmosphäre im großen Speisesaal ist nicht angenehm, da alle Wände kahl sind. Mit wenig Aufwand kann man hier nachbessern. Es wird einfach dem restlichen Hotel nicht gerecht. Ansonsten kann ich nur sagen, dieses Hotel setzt in Maspalomas neue Maßstäbe in Qualität und Service! Es wurde nicht nur renoviert wie viele andere Hotels sondern komplett grundsaniert und auf Neubau-Standard gebracht! Und ich weiß wovon ich rede - ich fahre seit 20 Jahren jedes Jahr nach Maspalomas und kenne viele Hotels! Hier ist richtig viel Geld reingeflossen. Ich möchte nur ein paar Highlights nennen: - das schnellste Wlan, das ich bis jetzt in Maspalomas hatte (Speedtest hat bis zum Anschlag angezeigt); perfekt um flüssig remote arbeiten zu können und Videocalls zu machen - das Fitnessstudio ist der Wahnsinn und für Hotelgäste kostenfrei (siehe "Stark Fitness Club") - am Pool gibt es ausschließlich bequeme Balibetten - Frühstück und Abendessen super abwechslungsreich und von sehr hoher Qualität (Brotauswahl wie in Deutschland mit Vollkornbrot usw). Das Abendbuffet kann man ggf. auch vor Ort noch für 25€ dazu buchen. - Badezimmer riesig und mit Doppelwaschbecken - am Nachttisch kann man zwischen mehreren Lichtstimmungen wählen und es gibt sehr gute Leseleuchten - Zimmer überdurchschnittlich groß - hinten raus zur Straße laut aber die Fenster sind komplett schallisoliert. Man hört gar nichts und die Klimaanlage ist sehr gut steuerbar - kostenloser Zimmersafe mit Innenbeleuchtung und groß genug für Notebooks - Wasserkocher, kostenloser Kaffee - sämtliches Personal macht einen glücklichen Eindruck und ist extrem freundlich usw. usw. usw.

Meget godt hotel! Rent og meget god beliggenhed, nem adgang til alt.

Stayed here for a sunshine break after Christmas for a week which included New Years. The hotel has been recently renovated and we had a junior suite on the first floor. The reception staff, and all staff are really welcoming and friendly. The hotel feels modern and clean. The reception and pool area are relaxing and chic. We were bed and breakfast. The morning food on offer was good, standard breakfast fair. There was an omelette station which did nice fried ham and cheese sandwiches. There were a couple of items missing (apple juice / hash browns) but the fact you could drink fizzy wine with your breakfast made up for that. The other plus was the timings. Breakfast was from 7:30 - 11:30 and no one was checking us in. So you could have had two sittings if you wanted. A nice bonus. The maid service was great. Our room had a balcony with lounges on which got the sun all afternoon. Rooms had fridge / TV and everything you would expect from a four star. The hotel was near the yumbo (5min walk) and lots of nice restaurants. Head away from the centre and near Burger King there were lovely Chinese and tapas restaurants. The only negative is the proximity to the Axel Beach hotel next door. This is a ‘vibe friendly’ hotel. On both Saturday and Sunday they had a DJ from 12-6. The decks were adjacent to the pool area at this hotel. The music was horrendously loud. Noise cancelling headphones could not block it out. I couldn’t read or listen to my podcast. Even inside with the doors shut you could hear it. Now I am no prude or party pooper but this was club music with an ear splitting beat which isn’t nice for relaxing in the afternoons. I complained to reception (as half the hotel did) but they said as it was day noise they couldn’t do anything. I feel bad writing this as it’s not this hotels fault, but it did ruin two pool afternoons of a 7 day holiday so I have to mention it. We did shopping a Mogan Mall and visited the Dunes but other than that we came to relax. I had a blast it was great to spend new year celebrating at the Yumbo. This hotel has lots to offer. But be prepared for weekend noise in the day time if you do book.

I don't know the old Rondo and therefore this review refers exclusively to the completely newly renovated new Rondo. I also find it difficult when people keep writing about how it used to be. The fact is that the hotel has arrived in the here and now and I couldn't imagine a nicer place to have a great holiday on Gran Canaria. As soon as you enter the lobby you are greeted by bright colors, natural materials and a modern freshness that always seems warm and welcoming. The tables with the large stones, the taut ropes, the open - always round shape - simply invites you. At reception we were greeted by two great employees with a delicious cava - Alisya and Melanie made sure with their smiles and infectious positive attitude that after some initial difficulties we got the perfect room for us - despite the hotel being almost fully booked. Thank you very much again for that. Even after that, the two of them, as well as all the other colleagues, were always there for us with help and advice. There is a free shuttle bus that goes to Playa del Ingles twice a day and once in the morning to Maspalomas. It is a large coach and since it starts its route at the hotel, we always got a seat. Then we went to breakfast the next morning and it really was a small sensation. We were greeted again with a great smile, this time from Pilar - who took exceptional care of my coffee needs. Again, a big thank you for the great, delicious latte macchiato. Then the incredible selection of high-quality local specialties at the breakfast buffet. Salami, Serrano ham, liver sausage, cooked ham, countless different types of cheese (cream cheese, Brie, hard cheese, Gouda and Emmental), freshly cut fruit, various types of sparkling wine, a large selection of bread and sweet pastries and so on. But the best thing was the egg station with Chef Rodrigo. He had everything under control at all times - even when there was a big rush, he didn't get hectic, but always prepared the requested dishes with lots of love and professionalism. You should definitely try the Tostada con Tomate. It is freshly roasted on the grill after you order it - simply delicious. Of course, the buffet also has ready-made fried eggs, bacon, beans, Spanish omelettes, etc. But the short wait is definitely worth it. There are plenty of representative photos of the hotel on their website, so I've only uploaded a few of the breakfast and the great view of the sunrise from our room. Next door in the large fitness studio you can also use the sauna - during the day there are delicious ice cream and snacks from stylish food trucks above the pool. The pool seems small, but there are 2 jacuzzis and the great loungers are really comfortable. The pool bar serves good cocktails until late in the evening and always a nice chat. The quiet rooms are lavishly large, modern and lovingly furnished. The large TVs can be easily connected to Airplay - so you can easily stream your favorite TV Shows or similar from your iPad to the TV. T

The hotel was refurbished last year and all areas of the hotel are still in very good condition. The rooms are large, plenty of wardrobe and shelf space, beds and pillows are comfy, towels replaced daily, lots of hot water and good water pressure in the shower. The only thing that would make the rooms even better is a remote for the air con - having to get out of bed to switch on/off was a pain. Sound proofing needs to be upgraded - we could hear neighbours’ bathroom noise and them talking. Breakfast was fresh, plentiful and available until 11:30am. We had dinner in the hotel twice and the food was good. The pool is a good size and clean. Anthony the lifeguard was friendly, diligent and helpful if needed e.g. putting parasols up/down. Sun lounger reserving went on so I would suggest the ‘no reserving’ rule was enforced. All the staff were friendly, helpful and worked to a high standard. The reception staff, particularly Guisi (who keeps a small number of reading books under the reception desk but you have to ask if you want one) were really helpful even when we asked to move rooms because of the noise from building work going on in the hotel. A mention also to Gian, one of the waiting staff in the restaurant during the evenings. Very disappointed that the gym was still under construction (an on site gym was one reason we booked the hotel) and we definitely wouldn’t have booked the hotel if we knew refurbishment in various parts of the hotel was ongoing. There is music around the pool but it’s not intrusive unlike the music from the Axel Beach hotel next door. Friday and Saturday afternoons and evenings until 18:30 it’s party time. The music is *very* loud (you can’t escape it even inside the hotel) but on the plus side because people around the pool left, it freed up lots of sun beds. Eating out was easy but if you want more traditional food you need to see where the locals eat. La Pergola nearby was good.

Amazing hotel, every single member of staff was friendly and welcoming. Rooms spacious and clean Breakfast was cooking fresh and well presented Food at the pool bar was very nice enjoyed everything we had. Can’t fault it atall. We were gutted the gym was being refurbished when we came as that was one reason why we chose this hotel because of the look of the gym. However, they paid for us to use a different gym which you can’t really ask for anything more. Excellent customer service and a lovely hotel to stay in!