Hotel berhampiran Devonport Park, Plymouth

I had fresh towels, toilet rolls and fresh empty bins daily along with tea/coffee stuff topped up and the room smelt nice and was the perfect temperature. I like to sleep with the fan on and there was already a fan present in my room which was highly convenient! USB port next to the bed was convenient too usually I expect this level of service from Marriot, Hilton and Premiere Inn as I frequent there however for a lower price I got same services at the travelodge! I was provided a hair dryer and iron at request quite quickly as well. The staff was very friendly, polite and helpful!

Secure underground parking. Located at the ‘top’ of the city’s pedestrian avenue All local shops,restaurants, railway station within easy walking distance. Hotel rooms are very clean and comfortable with all the usual amenities tea, coffee, hair dryer, ironing board, TV, telephone, combination safe for valuables and good seating. USB ports and power points. House keeping is very efficient both for rooms and the hotel services are excellent The restaurant offers a wide and varied menu for all meals Pricing is competitive and quality is high

Thought I would say a few words about The Imperial Plymouth. Had a family event at short notice and was looking for a hotel centrally based in Plymouth with parking and good value, well i found it with The imperial Plymouth. I contacted reception and asked about late arrival, Rachel could not have done more, she left a key , took photos and sent instructions how to access my room. The room was in fact a fully self contained unit with cooker kettle microwave etc AND was very clean with all tea coffee provided. I will only ever stay in this hotel when visiting Plymouth. Lovely location, lovely room, I arrived at 2am and woke to late for breakfast, at 10am i hot a knock on the door and received a sausage sandwich the lady Rachel had seen i had missed breakfast and brought me something to eat. Fabulous staff. Fabulous service. An excellent customer service team. And excellent hospitality. Thank you Rachel. Thank you The imperial Hotel. You really did go the extra mile. Best wishes Steven Thorne

Perfectly situated for exploring Plymouth and all it has to offer, restaurants, shops , cinema , cafés, Barbican, the Hoe all within easy walking distance , buses and train station all easily accessible from here . Check in and out easy , staff very friendly and helpful, was travelling with my granddaughter so safety was upmost for me , and we certainly felt safe here . Beds , pillows very comfortable, room very clean no complaints as best nights sleep ever for both of us , very peaceful and quiet rooms , lack of drawer space for 2 ppl for four nights was a pain but not major , room was large and easy to move about in . Due to staff shortages our room couldn't be cleaned ( four night stay ) but we were left a bag of clean towels and refills of sugar/ tea / coffee, a letter of apology was also left explaining the situation, I was find with this as room was fine , out most of the time. Breakfast was adequate, hot , plenty of choice, ran out of few items which was disappointing, didn't get any eggs as quhe so long and all gone by the time it our turn , plus eaten the rest of my Breakfast as would've gone cold, tables not cleared quickly enough, had to ask for cutlery and to wipe the table , again down to staff shortages. Didn't eat breakfast again purely because my granddaughter only ever has toast and jam with a cup of apple juice , while I think £13 is reasonable for the breakfast, I'm not paying the same for 2 slices of toast and jam , no fault of the hotel obviously. We had serious issues with door card never working , think it worked on the last day , but all issues dealt with promptly by staff . All in all very good experience, thought it was very overpriced for what is really just a massive travel lodge , rooms are very similar to the many Premier inns and travel lodges around the country. Saying this I'd definitely stay again if visiting Plymouth.

The location is perfect if you don't want to be in Plymouth itself. We needed to be near Derriford and it was really easy to get to and find. The hotel staff were really friendly and happy. Rooms were huge and had plenty of space. Beds and Pillows were comfy. The wallpaper is wearing a little and was starting to peel, but nothing major. Really good value, considering it had breakfast included, and nicer than a PI. Breakfast had plenty of choice and all very tasty, but plates weren't warmed which meant the food got cold very quickly as it wasn't particularly hot anyway. Coffee wasn't great. Would definitely stay again if prices were competitive.

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