Hotel Home2 Suites by Hilton di Plymouth Meeting

Long hair encased in dried urine, black mold in the shower, dirty dishes in the dishwasher, horrible nasty carpets around the hotel. To give you an example of how the management of this hotel thinks and how they are good at making horrible decisions about how to run this hotel. The were replacing carpets in the hallway (and it is so needed) BUT they are doing in infront of ROOMS that have guest and they post signs around the hotel telling you, if there is a new carpet in front of your room, you can not go in or out of your room for 6 hours! The floor should have been shut down. We were in town for a funeral and there's nothing like having to go to the desk to have the person come up to a room and let us in manually because the door lock is broken. The member of staff did try replacing batteries giving us new keys but we were instructed anytime we needed to go back in our room, go to the front desk and ask somebody to come let you in with the override?!? One side note when we went down to the lobby a little before 11:00 p.m. there was no one to be found around the front desk after searching the ground floor we did fight a member of staff working however doing laundry he was very helpful but having a lobby and front door just unattended is one heck of a security issue . It's not the member of staff's fault again he was super helpful but clearly a lack of management at this hotel. The breakfast this morning was a horrible experience, as a group of family who also attended the same funeral were staying in this hotel. We had breakfast together and the staff verbally scolded my Aunt for using the wrong tongs. I have attached photos with this review showing, a white creaming dripping stain on the back of the bathroom door, that starts at waist level. Photos of stains all over the carpeting in the hotel. Dirty dishes in the dishwasher of the suite upon check in Bathroom faucet dirty The TV listing card falling apart (showing lack of care) Dirty shower glass with pink mold Like black mold better, they offer that also in the shower! A sticker on the hock in the bathroom, classly Stains all over the walls Clearly cleaning is not a top priority yet they worry about having the evening reception for your safety as that is not happening due to covid! This looks like a new hotel, and it might be, but it is in horrible shape. Some of the staff were nice but powerless , others like the one that yelled at my aunt over her incorrect utensil use at breakfast . AVOID THIS HOTEL