Hotel dengan Pengambilan dari hotel di Pocos De Caldas

Penginapan di Palace Hotel menempatkan anda di tengah-tengah Poços de Caldas, tidak jauh dari Palace Casino dan Taman Jose A Junqueira. Hotel mesra keluarga ini berada 0.2 km dari Monumen Calendario Floral dan 0.2 km dari Kereta Kabel Pocos de Caldas.Manjakan diri anda di spa yang menawarkan urut. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk kolam renang tertutup, sauna dan pusat kecergasan. Hotel ini juga menampilkan akses Internet wayarles percuma, bilik arked/permainan dan televisyen di ruang bersama.Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam.Kemudahan yang ditampilkan adalah termasuk surat khabar percuma di lobi, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Hotel ini mempunyai 4 bilik mesyuarat yang tersedia untuk acara. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 191 bilik tamu yang menampilkan bar mini dan televisyen skrin rata. Program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan pancuran mandi dan bidet. Kemudahan yang disediakan merangkumi telefon dan meja, manakala pengemasan disediakan setiap hari.

O check-in no hotel é demorado e nada prático. Fazem até vistoria no carro! Fila de pessoas pra fazer o check-in. Vendem que tem o parque, piscina e tudo mais, mas esquecem de informar que os horários são super reduzidos! As piscinas ficam fechadas das 22h até às 10h! Mesmo as cobertas e aquecidas. Ou seja, se você acordar cedo e quiser pegar o melhor sol que é o da manhã, até pode, mas nada de entrar na água antes das 10h! Loucura. O parque? Só fica aberta das 13h(quando são pontuais) até às 16h40!! É isso mesmo!! Ou seja: se você ficar no hotel apenas 1 dia pra aproveitar o parque, NÃO VAI CONSEGUIR! Porque o check-in no hotel é depois das 16h e o check-out antes das 14h, exatamente no horário em que o parque está ”funcionando” e você entrando ou saindo. Um absurdo!! Do mais, a comida é muito boa e as bebidas também são boas, apesar da limitação de horário também.

Tive recentemente o prazer de ficar no Minas Garden em Poços de Caldas/MG e foi uma experiência inesquecível. Desde o momento em que cheguei, o pessoal esforçou-se ao máximo para garantir o meu conforto e satisfação. As acomodações excelentes, aliadas a um serviço excecional e com muito carinho, tornaram a minha estadia verdadeiramente memorável. Eu e meu esposo fomos passar o dia dos Namorados e chegando em nosso quarto estava totalmente decorado com nossas fotos, bombons, velas e muito mais. Essa atenção e carinho devemos ao Gerente/amigo Daniel Machiesi. Não posso deixar de expressar todo meu agradecimento e carinho a todos colaboradores, sempre muito atenciosos e dispostos a ajudar. Simpatia e alegria é constante em todos os momentos. A localização privilegiada do hotel faz com que explorar a cidade seja muito fácil, e mal posso esperar para voltar ao Minas Garden e reencontrar à todos. Em julho estaremos de volta, para aproveitar essa Cidade e hotel Maravilhoso. Altamente recomendado!”

As instalações e as piscinas são ótimas. Deixei somente como ponto de melhoria mais atenção a limpeza do quarto e mais funcionários para o restaurante. Com o grande número de hóspedes às vezes era difícil achar uma mesa limpa. Mas, no geral, o hotel é muito bom e o restaurante é ótimo.

Que hotel MARAVILHOSO!!! Limpeza, recepção, alimentação e espaço impecáveis! Tudo muito aconchegante e organizado, queria agradecer em especial ao Fábio da recepção que nos deu todo o suporte necessário desde a entrada até a saída, obrigada por tudo estão de parabéns!!!!! Voltarei mais vezes .

I am completely disappointed with the service. The bedrooms smell like molde and they are dirty. My husband and son that suffer with allergies had a really bad time here. You get from a long trip and the bedrooms don’t have tower, you need to ask them to send them and you wait for hours to receive them, if the cleaners get the dirty/wet towers, they don’t replace them with new ones. I got myself naked with 2 kids and no tower to dry us. There is no security, they don’t have a control who is in each bedroom. They gave me twice keycard to go inside the bedroom that already have people in there. And worse 2 of my family members had the door open overnight. And one day someone open the door when my sister in law just had come out from the shower. The food is repetitive and there is no variety for kids. And worse we find a fly inside the coconut pudim. The employees are not prepared for the amount of people in the hotel so they can’t put food quickly enough or cutlery, you often need to wait to get cutlery or food. The fridge doesn’t have water, if you want water overnight you have to walk until the restaurant to get 200 mL cups that they provide, what is really annoying when you have kids. The internet stops working often and you need to reconnect every time to be able to do something. There is a carpet between restaurant and the main building that stinks as hell. Although, the building has ramps, they are not really accessible, it is really hard moving around with the pram and I can’t imagine how would be for a person in wheelchair. The baby kitchen/room is disgusting and the sink is really dirty and clogged. In a overall you can see how bad the management is and how the employees are unprepared, Once for all it is not worth for the price that you pay.

Maravilhoso buffet, drinks, nota 10 para o atendente Mario pelo carinho educação, cuidado não só com nós mas com todos os clientes , q da para perceber nitidamente. Parabéns Mario e os demais funcionarios especial a Brenda tbm....Obrigada!!!

Do NOT stay at this hotel. This is the worst hotel I’ve ever stayed at. After a 20hr+ trip (solo with a baby) I got to the hotel and was advised they do NOT have anyone to assist to take the luggage to the rooms and the guests have to do that by themselves. (Even having a baby in my arms). Then I was given a room on the third floor (last room of the 3rd floor) to take baby, luggages and stroller. The ELEVATOR DOES NOT go to the third floor. You have to take the service elevator to the second floor and switch to the main elevator down the hallway to take the next elevator to the third floor. Also, the elevators are so small you CANNOT fit two standard size luggages plus 2 people inside (and the elevators are stuck in the 50s and probably gonna stop working at any moment). Once you figure it out on your own how to get to your room (because at any point anyone offer to show you around the hotel or any help) you get disappointed once again with the oldest rooms you will ever see. Also, this hotel is not carriage or disabled accessible at all there are NO RAMPS anywhere so going to breakfast or the lobby you have to figure it out how to go down 4-5 flights of stairs with stroller/ wheelchair. (Also no help ever offered)… if you need to wash the bottles for baby.. you will be told find the nearest sink or do it inside the bathroom sink in your bedroom !!!! Yep, I was told that. The hotel DOES NOT have lunch/dinner you have to call the lobby in advance and pay a ridiculous amount of money for the nastiest food you will ever see that will end up in the garbage (really can’t be eaten. (And it takes about 40mins to be delivered to the room because the hotel orders it for the cheapest restaurant in town and probably makes some money on top of the real price). Now if you have kids, beware this is the most ridiculous place on earth. There is a tiny section of toys for kids in the kiddie friendly area. However, the gates to the pools are wide open tied with metal hooks so the kids can run straight to the pool, the outlets are not covered and the kids can just put their tiny fingers straight in them (and they are all over the room at the kids heights). Also, the platform for the bouncy house is loose and almost turned over with my daughter and other kids. The room service is despicable and left a plate of food in my room for two days and did not exchange my towels for days as well. I also asked to borrow a vacuum (to vacuum seal a bag for storage of stuff in my luggage) and was told the hotel doesn’t have a vacuum! I spent two days in the hospital with my baby as soon as I arrived in the hotel and not only I wasn’t offered any help the manager told my family members that came to visit the baby that they could only stay for a max of 10mins otherwise I would have to pay a fee of 20$ (which I had no choice but to do it for one guest). This hotel is beyond ridiculous, has horrible service, plenty of violations and should not be opened for service! Please STAY AWAY

With a stay at Hotel Gambrinus in Poços de Caldas (Região Urbana Homogênea IX), you'll be steps from Thermas Antonio Carlos and 2 minutes by foot from Paco das Aguas Shopping Center. This hotel is 0.2 mi (0.3 km) from Calendario Floral Monument and 0.2 mi (0.3 km) from Jose A Junqueira Park.A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.Free self parking is available onsite.Make yourself at home in one of the 23 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

Hotel é muito limpo e organizado. Os funcionários são extremamente simpáticos e educados. A equipe, no geral, é muito solícita e as pessoas trabalham com muito boa vontade. Café da manhã do hotel é muito farto, tem muita variedade de comidas e bebidas. O único ponto negativo na minha opinião é o estacionamento que é pago a parte. Foi cobrado R$ 40 por cada dia do carro estacionado. Achei o valor muito caro tendo em vista que mesmo em hotéis que não tem estacionamento próprio, eles tem parceria com alguma rede de estacionamento que deixa o custo mais barato pro cliente.