Hotel Podgorica dengan Gim

We arrived in Podgorica at midnight on Sunday (after a 3 hour delayed flight) to find that the hotel we'd booked didn't have our reservation. As the clock had just struck midnight, it was my husband's birthday and I was really upset! Luckily, the hotel were able to ring around to try to help us and we decided to book a night at the Ramada - and we are so glad this happened! As soon as we arrived, Albert on reception was so lovely and kind. He is an absolute credit to the hotel and left us feeling really cared for. Even though the bar was closed he made sure we were able to get a drink, and in the morning after breakfast, we found a cake in our room! So many of the staff wished my husband a happy birthday too - it was really nice and unexpected. (Breakfast on the rooftop was great too!) Thank you SO much Albert and the team - you made our impression of Podgorica amazing, despite our initial bad experience :)

I have just returned from Podgorica after staying at this hotel. 15minute from the airport and smack bang in the center (perfect). The check in was swiftly done for the 4 of us and the rooms were spacious and very very clean. Location could not be better for the shops/bars/eating houses. Did not use the pool area. Breakfast was also good and plenty to choose from. I would recommend to anyone. I had just one slight problem that I actually foresaw but still did, my bathroom wall and door was constructed from safety glass the wall glass protruded past the side of the shower making it easy to walk into, and that's what i did during the night almost knocking myself out, its a safety issue that would of been seen within the UK but seemingly not in the Balkans. Oh well it will heel in time.

I was in the hotel with my partner for 4 nights, and here is our experience. 1) A hotel has the rooms downstairs, and if you are a girl or an elderly person, you could suffer bringing your luggage down the spiral stairs without the help of the hotel members. No elevators, no bell boys, nothing. 2) We didn't have a safety deposit box which had been promised in the booking details. After a few attempts to get it, we got an annoyed answer that it's broken and if we need something to store, we can leave it on the reception... leave money and valuable goods to the reception, where it's every day a new receptionist. One moment we decided to ask for a discount because we hadn't had a promised amenity and received an answer that everybody asks for a discount. Should we, as a guests, care about who asks them about the discount? Finally, after our decision to talk to the manager, the safe deposit box finally mysteriously appeared next morning. Truth to be told, it's magic. 3) We also didn't a Do Not Disturb sign, and it was quite an adventure to get it. For some reason, we had to ask it several times, and finally we got it. Not sure what was the problem here, but okay. 4) Also, when we booked the room, we certainly mentioned that there are going to be 2 adults in it, but suddenly we hadn't found any amenities for a second person. No 2nd slippers, no shampoo/conditioner stuff, not even a second hand towel. After our question we finally got a second pair of those, but, guess what, the next day the 2nd hand towel disappeared. 5) Sometimes you, as a guest, can use a piece of tableware in the room for your needs, such as using a glass, for example. So did we, and left it on the table, being certain that the hotel staff could accomplish such as simple task as washing their glass. It was quite obvious that it was used. It is not like we, as a room guests, have detergents to clean it. They ignored us. We left it untouched to see what happens next day. They ignored us. We ordered a food at their room service and left this glass among other tableware from this dinner, in the middle of it, and... they left it alone dirty on the dirty table. 6) One day they brought us a single roll of toiler paper while we had 2 on the check-in day. Typical rolls of hotel toilet paper aren't the largest one, neither were these ones. Next morning before leaving the hotel for our trip I asked the receiptionist to bring 2 rolls of toilet paper this time. They did so. Next cleaning day they left us with even less than 1 whole roll. Not sure why I had to ask them every day. 7) Another morning we came to the breakfast, which was included and wasn't bad, and my partner decided to make a cappucino from the coffee machine located in the breakfast area. So she chose the beverage, pushed the button, and there was no milk, only coffee. After a while she decided to ask the restaurant staff about this problem, and the waitress found that there was no milk in the coffee machine. After replenishing

早餐豐盛，服務時間長。有籃球俱樂部常駐，文化氛圍濃。國際掛牌五星級酒店，硬件和服務名符其實。有超大場地停車。

The hotel is in a very good location. The staff speaks excellent English. There are many cafes nearby. At first, I was given a dirty room. When checking the room, the girl from the reception honestly admitted that she had not checked the work of the cleaning lady. A cookie for openness. Usually, in such situations, the staff comes up with some kind of nonsense excuse, but here the girl honestly admitted her mistake. Respect for that. Then they gave me another room. It was significantly cleaner, but the stains on the sheets and worn-out towels did not indicate the high standards of cleanliness at this hotel. The friendly dog at the reception was the only positive emotion-causing element.

This is second time for me to stay in CUE hotel, absolutely the best hotel in Podgorica. Staff is amazing and very friendly and kind 😀 Spa Centar is 5* I had massage and can be the best 5 in world i had! My recommendation for hotel!

One of the best hotels I've been to ever! Everything was perfect..

The location is excellent and the staff are great especially Mr. alen thanks

Very nice hotel on cul de sac. Staff were professional and helpful. Set wake up call. Ordered AM taxi to airport. Helped with luggage to taxi. Lift was large enough for 2 people and 4 bags to fit with room to spare. Not always the case in boutique hotels. Rooms were nicely appointed and bathroom was very nice. Nice luggage shelf just inside room. Bed was too firm for me. Adjustable height shower head did not stay at any height above the lowest position. We’re only there one night so no opportunity for repair or new room.

The hotel location is perfect, easily accessible and close to the center. The staff are very nice and helpful. Breakfast is good. The room is spacious and clean.