Hotel Dengan Pools di Nova Scotia, Canada

Really have nothing bad to say about the hotel but lots to say about the restaurant, the Hidden Gem! As there were no choices for restaurants nearby, most of us ended up at the in-house Restaurant, the Hidden Gem! We had to wait at least 20 minutes to be seated, then another 20-30 minutes before our order was taken. But must say, the beer that ,my husband ordered came very fast! Another long wait for the food to come. My husband ordered the Traditional Club, no problem there. I ordered the Seafood Platter and that is the worst food, I ever had! When I tried one of the breaded scallop which was a darker shade than usual, the scallop was rubbery! The shrimp was overcooked too but at least that was eatable. The beer battered haddock was uneatable, the end part it was so hard , I could not cut into it, so I tried the middle and the batter and fish was uncooked, batter was soggy and fish had an unpleasant smell.  I tried to catch the attention of the waiter but after 10 minutes of no success, I went up to the bar where he was and asked him to come to the table. Showed him the food, the fish in particular and he agreed with me that it was not good. He took the plate of food in and came out  a few minutes later to say that the chef insisted that the food was edible! I wished I had taken a picture of it. He offered to cook me another plate but at this point, I have lost my appetite!  Or he was going to offer me 50% of the cost of the meal. We did not agree and the waiter called the Manager. When she came, she was the most unpleasant and hostile person, insisted that we either pay 50% of the meal, since I had eaten half of the salad and the one scallop and shrimp! Otherwise she was going to have us kicked out of the hotel! As it was already past 8 p.m. and after a long day of driving, we had enough and say ok we’ll pay the 50% but would write a nasty review! She came back before we got our bill and said she will take the meal off our bill after all as she had seen the food, No apologies no nothing!  I was so disappointed as I was hoping to enjoy the delicious fresh seafood that Nova Scotia has to offer one last time before going home and this was what I got! Never had such a bad experience with any Restaurant Staff/ Manager ever!

I was very happy with our stay at best western chocolate lake. The hotel is old but service was good and breakfast was really best part!

Was a great stay! The staff was friendly and offered us a free brunch when our wifi was having issues as well as an upgrade. Thanks so much!

The room is large and very clean. Like many hotels in Canada, the room is equipped with an old-fashioned air conditioner, which is a bit noisy, but you will get used to it after staying for a few days. It is generally quite comfortable. The front desk service is very polite. The room we were assigned is next to the atrium. The window is the platform of the atrium. If there are people outside, they can stand on the ground and see the room directly. The privacy is a little poor, so the window is equivalent to no window. It is closed during the day and night, and the curtains are drawn tightly, although it seems that there are no people outside all day. The hotel restaurant is a bit far from the room. You need to go around several corridors and go out of the security door. The breakfast is paid separately, and the taste is good. The hotel is close to the waterfront, which is very convenient for walking on the beach.

Hotel is located close to everything, but is in an area under constriction for the last 3 years. Hotel is clean, but dated. No fans it the washroom, so a hot shower leaves everything damp. Premium price for average rooms. 3rd stay there, likely the last.

The location is OK, it is quite convenient to go out and turn around, but not by the sea, the parking lot on the roadside is quite convenient. This hotel is a bit like a hotel apartment with a microwave in the room and a small hall

I was very satisfied with the double bed for the first time, but this time the single bed was shocked. The toilet is half as big as last time. The soundproofing is also poor, and it doesn't feel like the same hotel as before. Maybe the top floor hasn't been renovated yet. This time the room doesn't deserve 800 RMB at all

Location: In fact, in a palm-sized place like Sydney, location is not very important. Is the museum next to Mick Mac Aboriginal a plus? Cleanliness: 100 points Service: 99 points, generally good, but one point is deducted when breakfast only has eggs as a source of protein. I asked the service staff, there is no meat, ham, meat, none at all. Facilities: It looks clean, but the swimming pool is too crowded and the gym is a bit small. Probably the best hotel in Sydney. Overall it exceeded my expectations.

The location is great, not too close to the heart of downtown. We can enjoy the serenity of the surrounding area, it's close to the historical site of citadel and public Garden, with a few steps, you can ride on bus which connects you to anywhere even to the airport. The hotel room is spacious, with good air conditioning and heated floor. The room cleaning is fine but towels we're missing after the first cleaning on the next day. However the bulky air conditioner is quite noisy and our room is close to the ice producing machine, so sometimes you will be disdisturbed disturbed,

The hotel is old and the equipment is average. The location is very good, just by the pier. It is very convenient to eat nearby. The restaurant on the first floor of the hotel is also OK. We didn't go out to eat one day in heavy rain. We tried it and felt it was not bad. Parking is charged. There is also a Japanese restaurant nearby. It is good to try.