Hotel berhampiran Muller, Podgorica

I was in the hotel with my partner for 4 nights, and here is our experience. 1) A hotel has the rooms downstairs, and if you are a girl or an elderly person, you could suffer bringing your luggage down the spiral stairs without the help of the hotel members. No elevators, no bell boys, nothing. 2) We didn't have a safety deposit box which had been promised in the booking details. After a few attempts to get it, we got an annoyed answer that it's broken and if we need something to store, we can leave it on the reception... leave money and valuable goods to the reception, where it's every day a new receptionist. One moment we decided to ask for a discount because we hadn't had a promised amenity and received an answer that everybody asks for a discount. Should we, as a guests, care about who asks them about the discount? Finally, after our decision to talk to the manager, the safe deposit box finally mysteriously appeared next morning. Truth to be told, it's magic. 3) We also didn't a Do Not Disturb sign, and it was quite an adventure to get it. For some reason, we had to ask it several times, and finally we got it. Not sure what was the problem here, but okay. 4) Also, when we booked the room, we certainly mentioned that there are going to be 2 adults in it, but suddenly we hadn't found any amenities for a second person. No 2nd slippers, no shampoo/conditioner stuff, not even a second hand towel. After our question we finally got a second pair of those, but, guess what, the next day the 2nd hand towel disappeared. 5) Sometimes you, as a guest, can use a piece of tableware in the room for your needs, such as using a glass, for example. So did we, and left it on the table, being certain that the hotel staff could accomplish such as simple task as washing their glass. It was quite obvious that it was used. It is not like we, as a room guests, have detergents to clean it. They ignored us. We left it untouched to see what happens next day. They ignored us. We ordered a food at their room service and left this glass among other tableware from this dinner, in the middle of it, and... they left it alone dirty on the dirty table. 6) One day they brought us a single roll of toiler paper while we had 2 on the check-in day. Typical rolls of hotel toilet paper aren't the largest one, neither were these ones. Next morning before leaving the hotel for our trip I asked the receiptionist to bring 2 rolls of toilet paper this time. They did so. Next cleaning day they left us with even less than 1 whole roll. Not sure why I had to ask them every day. 7) Another morning we came to the breakfast, which was included and wasn't bad, and my partner decided to make a cappucino from the coffee machine located in the breakfast area. So she chose the beverage, pushed the button, and there was no milk, only coffee. After a while she decided to ask the restaurant staff about this problem, and the waitress found that there was no milk in the coffee machine. After replenishing

We arrived in Podgorica at midnight on Sunday (after a 3 hour delayed flight) to find that the hotel we'd booked didn't have our reservation. As the clock had just struck midnight, it was my husband's birthday and I was really upset! Luckily, the hotel were able to ring around to try to help us and we decided to book a night at the Ramada - and we are so glad this happened! As soon as we arrived, Albert on reception was so lovely and kind. He is an absolute credit to the hotel and left us feeling really cared for. Even though the bar was closed he made sure we were able to get a drink, and in the morning after breakfast, we found a cake in our room! So many of the staff wished my husband a happy birthday too - it was really nice and unexpected. (Breakfast on the rooftop was great too!) Thank you SO much Albert and the team - you made our impression of Podgorica amazing, despite our initial bad experience :)

The hotel is well-located near the bus station. The bedding and towels are clean. The staff are excellent - very friendly and super helpful. The Breakfast was amazing! The A/C only worked sometimes and displayed an error code other times. Also, the carpets and walls were really badly stained. Finally, the shower leaked a lot.

I recently stayed at this hotel, and the experience was wonderful from start to finish. The check-in process was quick and efficient, with friendly staff who made me feel welcome right away. The room was spotless, well-equipped, and very comfortable, providing everything I needed for a relaxing stay. The amenities were fantastic, including the pool and gym, which were both clean and well-maintained. I also appreciated the delicious breakfast each morning with plenty of variety. Check-out was just as smooth as check-in, making my overall stay truly enjoyable. Highly recommended!

This is second time for me to stay in CUE hotel, absolutely the best hotel in Podgorica. Staff is amazing and very friendly and kind 😀 Spa Centar is 5* I had massage and can be the best 5 in world i had! My recommendation for hotel!

Двоякие впечатления. С одной стороны хороший отель, близко к аэропорту и одновременно не так далеко от центра- пешком минут 20. Современный вид, большие комнаты, удобные кровати, относительно тихо, неплохой вид из номера и приветливый персонал. Есть внутренняя дверь и по кондиционеру в каждой комнате. Есть сауна. Но. Вообще нет никаких кухонных принадлежностей, даже салфеток. Нет халатов. Страноваты стены. Темновато освещение. Глпвное: 1. Напротив крупная стройка- мы были в вскр поэтому не оценить ее шумность, но обязательно надо брать противоположную сторону от нее (есть номера). 2. У нас был оплаченный номер. При выезде выяснилось что мы еще должны пару евро, о которых никто ничего при заезде не говорил. Более того они вклбчали непонятное страхование, которое вообще непонятно что и на вопрос о чем речь, медицинское оно ли, какие условия персонал ничего не мог вразумительного обьяснить. С учетом того, что спешили в аэропорт - тупо их заплатили, но это позор. Более того это брали и с 4х летки. Также просили себе простое такси и было вызвано без таксометра за 15 евро за езду в 10 мин. На вопрос почему не такси с таксометром также не был получен вразумительный ответ. Все это сильно испортило впечатление.

Το δωμάτιο ήταν εξαιρετικά μεγάλο με μπαλκόνι. Στο κατάλυμα υπάρχει χώρος στάθμευσης. Η απόσταση από το κέντρο ήταν περίπου 5' με το αυτοκίνητο και γύρω στα 40' με τα πόδια. Το πρωινό ήταν εξαιρετικά βασικό. Ζητήσαμε 2 επιπλέον μαξιλάρια και μας ήταν ότι λόγω του ότι ήταν πλήρες το ξενοδοχείο (δεν καταλάβαμε κάτι τέτοιο) δεν διέθεταν επιπλέον μαξιλάρια !;!;!, οπότε λέμε φέρε κάτι έστω κανένα σεντόνι. Μετά από περίπου μισή ώρα μας έφεραν 2 σεντόνια! Αυτό και μόνο μου αρκεί για να μην το θεωρήσω πολλή καλή επιλογή το συγκεκριμένο κατάλυμα..

The service was less than normal The room is big but when we asked for extra blunket the answer was no The breakfast was more than basic but if something is missing, the reply was not good.. For two days there was no tea at all.. waiting for the delivery

The hotel is about middway between an airport and the centre of Podgorica. Not the best location, but great stay nevertheless. All staff I met was very welcoming and helpful, especially Dusan working at the reception who kindly answered all my questions, printed my boarding pass etc. Room was good and breakfast served as a help yourself Swedish table had great selection too. Useful app for taxi in case you are in Podgorica is - Nas Taxi. An official taxi company, will save you and serve you well. The price is half to other taxi companies.

早餐豐盛，服務時間長。有籃球俱樂部常駐，文化氛圍濃。國際掛牌五星級酒店，硬件和服務名符其實。有超大場地停車。