Residence Inn Fort Lauderdale Pompano Beach Central

They charged us for the room when we got there I told them I already payed spent 5 hours trying to straighten out still had no luck so paid two nights for one plz take care of this

great hotel with great staff

First room was dirty and the air conditioner made a horrible noise. They promptly gave us another room. We were supposed to get a room refreshing every two days. I was down at the front desk every day till day number 5, when they finally did a full clean. Then two more days and no clean. Day before we were scheduled to leave, the people in the room next door were smoking and we had to close the bathroom door to reduce how much smoke smell came into the room. Called the front desk and they sent someone up. And it stopped. Then at midnight the room started smelling of burning toast. This continued until the people next door checked out much later that day. The front desk manager and another employee came to check on our complaint about the smell. They verified it smelled strongly of burning toast. They investigated. An offer was made to switch us to another room. I declined because we were leaving the next day. However we ended up staying another night. Finally by the time we left, we were able to clear most of the stench out if the room. Some of what happened was not the hotels fault. However, with everything in mind, it was one of the worst stays I’ve had. I was frustrated that out of a 10 day stay, the room was only scheduled for a cleaning one day. And I had to go down and complain to get that. Then the smoking and burning toast smell for days to top it off. The everyone was verbally apologetic. It cost about $1,900 for this.

The breakfast was very good. Otherwise, the name is misleading. It is a 15 minute $20 uber (1 way) to the beach. Furthermore, the pool is completely shaded for the entire day. The bathroom connected to the pool area is awful.

Property in good condition, appears to have been recently renovated. Clean and well kept. Bed was very comfortable. Property is tucked away and not easy to find. Not much in walking distance.

Everything was fine. Except that I did not see a parking fee advertised anywhere and no one told me about it at check- in. Internet went out at 11 pm on Saturday. Told the front desk. They said they were working on it. When I went to breakfast at 7am, the manager did not know it was out.

I have never seen a residence Inn in this part of a condition. The couches are sagging. The appliances are old. The floors are old with dirt ingrained in them. The air conditioners are old and leaking. These rooms are very small for residence Inn. This hotel is very dingy.

Everything was close by. It is surrounded with a nice lake and quiet in the night & early morning! The rooms were super spacious, clean & had everything I needed! I had an amazing experience! The pool was clean, the fire pit was really nice. The Front Desk Workers were the sweetest! Breakfast was also delicious! I will be back!

The hotel was a great . We will stay again. Breakfast was ok they just didn’t have a pork alternative, and I don’t like belgian waffles and that’s what they offer. When we set on the toilet in the bathroom it felt like the toilet seat was heated.