Hotel berhampiran Sample-McDougald House, Pantai Pompano

Das Hotel bzw. die Zimmer sind top... leider berechnen sie das Parken extra und nicht zu knapp... 25 $ die Nacht... dafür bekomme ich in Bangkok ein ganzes Zimmer mit Balkon und Pool... absolut Nonsens... Dann kam noch hinzu dass dort Baustelle ist... und das Frühstück ist auch ein Witz... zumindest wie es gehandhabt wird.... es gibt nämlich keine anständigen Sitzplätze...

I do not recommend this hotel. Before I tell you why, allow me to pinpoint a positive. The rooms contain a full-size refrigerator and stove/oven. However, unlike Airbnb apartments, the rooms at the Residence Inn do not contain cooking supplies, like seasoning and cooking oil, or cleaning supplies. The exterior of the hotel, the exercise room, and the hallways appear nice. This hotel is located in a business compound, so you dont have easy access to the neighborhood or entrance/exit of the compound. This area is not well populated so you wouldn't want to walk or run alone at night. While this hotel has an area for hot beverages and water; it doesn't have a method of refilling the hot thermoses throughout the day, so if you arrive in the afternoon or evening, then you will not have access to hot water or hot coffee. The front desk person instructed me to fill a cup with water/coffee then heat it in the microwave in my room. Hotel management trained him to relay that message, he said. That is sad and an example of poor customer service and poor management. The rooms are unclean. The carpet and couch in my room are stained; the refrigerator has crumbs and stains; the oven is stained with food; the coffee machine water cup has coffee caked inside; the non-stick pots are so old the metal is exposed; the cutlery and cookware drawers are full of crumbs and some of the cookware has food stuck on it, still. The curtain is stained and the duvet has stains that resemble blood. One of our towels had fecal streaks on it. The dining room chair looks as if it also serves as a pet toy. And last, the common area of the one bedroom suite smells musty. In conclusion, this hotel is overpriced and it contains hazards to its' clients' health. This condition is insulting to the Marriott brand and to Marriott Rewards members. I reported this issue to the front desk manager, Saida, and she promised to have the room cleaned and prepare another room in case I wasn't satisfied with the room. The room wasn't cleaned, and the new room was unclean as well. Today, Saida apologized and refunded my money for the last day. I do not recommend this hotel to anyone. I am disgusted. This hotel should be shut down.

Hotel is luxurious and representable but if you are going to park in the parking lot, just know your going to need to use your room card to get in and out of the parking lot. There will be a possibility that the card won’t work like it happened to me. We gave numerous of walks back and forth to get our parking ticket stamped in order to come out of the parking lot. Also in the room you would need to keep you card in a slot to keep the bathroom and hallway light on. In order to use the elevator you need to swipe your room key card as well. Unfortunately, this was only a 1 night at this hotel. And we had more headaches than any other we had stayed before. Hotel is nice and all but all the tech and going back and forth is not worth it.

Oussama was so friendly and helpful. He made wonderful suggestion about the menu that would please me and my bestie. He is definitely an asset to the wait staff.I always have a great experience when I stay here. Even with the renovations currently taken place, I am enjoying my time .

From the welcome to all the staff. Right on the water with chairs and towels ready. Housekeeping was on point the whole week. Stayed and ate at Deep Oceanfront. The food was amazing. Great time will be looking to check in again soon. Thanks.

My 2nd time at this great establishment. Amazing staff, impossible to mention only one because all were 10+. We were ”refuges” from the west coast chased by hurricane Milton and supposed to have a family reunion at Sanibel, the staff , particularly Jennifer and Nathan at the front desk managed to fit us in perfectly and have wonderful times. The building is not modern, but the staff makes up for it. All were great. Thank you!! we will be back!!