Pengguna Tetamu
26 Julai 2024
From the initial entering the hotel we had to carry our cases 3 floors as there is no lift, the first room we had to reject as safety concerns we have too small children and no handrail the children could fall 2 stores down ( even in thailand i am sure this is a legal requirement to have a handrail at 90cm in height) the second room we accepted was no better for safety and as seen by photos the hot tub was very dirty and could not be used along with the smell of mold in the bathroom. Rechecked out the following morning cutting our stay short. I felt sorry for the staff they where very appolagetic.
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