Hotel berhampiran Pontefract Tanshelf, Pontefract

I wish I could review the hotel and restaurant separately because I'd give 4/5 for the hotel and 0/5 for the restaurant. The one positive shared by both was very friendly and helpful staff. They can't be faulted. The hotel room was good and much like as in the photos. The quality of the room wasn't quite as expected, e.g. cheaply decorated and the window surrounds were pretty dirty, but it was fine and made a reasonable alternative to a Premier Inn. Unfortunately the food in the restaurant was dire. Alarm bells rang when I saw the menu - that many dishes and meat at that price doesn't bode well. I played safe and had a veggie lassagne but it had a nasty, ”dark” background taste. The accompanying salad was fine but needed a dressing or just some oil because it was bone dry. 2/5 for dinner. The breakfast selection was limited and a cooked breakfast is clearly the thing here. After cereals I had scrambled eggs on toast. After a very long wait (which was odd because the only other customer received their breakfast long before us), I was given the worst scrambled eggs I've ever seen. The white & yolk weren't properly mixed so there were yellow and white swirls, and the eggs were horrendously overcooked. They were solid. To compund things, the toast under the scrambled eggs wasn't buttered. I'm not a fussy eater but a slab of hard eggs on dry toast is impossible to enjoy. How can anyone get scrambled eggs on toast so wrong? 0/5 for breakfast. Sadly, it will be the PremierInn for me next time because the restaurant was dire and the hotel would have to be amazing to compensate for having to drive somewhere else to eat.

My two sisters and I ( all of very mature years) spent an overnight spa break at this lovely hotel.Our room was excellent - lots of space with a roomy en suite . The beds were very comfortable. The views from the windows were amazing - over the lovely lakeside and park estate. The facilities are very good - swimming pool with sauna and steam-room plus jacuzzi. The spa treatments were good. Our evening meal was great ( particularly the fish pie) as was the full breakfast next morning. The final word is about the staff . Brilliant. Nothing too much trouble. Manager Chris ensured we were able to check in early and special thanks go to him . Other reception staff and those in Charlie’s bar were also excellent .

The hotel staff were so friendly and helpful, making me feel right at home. The room was spacious, beautifully decorated, and had all the amenities I could ask for. The bed was incredibly comfortable, ensuring a great night's sleep. The hotel's facilities, like the spa and restaurant, were top-notch. Plus, the location was perfect, with breathtaking views and easy access to local attractions. I had an unforgettable stay and would highly recommend

Really great for the price we paid, which seems to be lower than their typical rates. It’s grand old hotel but the rooms have seen better days, they do feel a little dated. But very, very happy given the low cost.