Hotel berhampiran Reefrock, Port Elizabeth

The place is quiet, clean and beautiful. However, the curtains were faulty and broken and I reported it and they never fixed(Room 3) and I was there for 3 nights. This means that I would have slept with open curtains if I didnt have a pin handy- Unacceptable! I would rate it 5* but because of this I can't

The place is well located and near a beach and the famous Board walk mall. The owner is hands on and assist with any issues and needs ASAP. He did not hesitate to help when my car broke down and gave very useful advice. It is a home away from home.

I just love it , neat rooms , everything is neat and the staff is super friendly . I'm always coming back , its been my third stay so far , nice location . I would totally recommend this hotel to people who need accommodation here in port elizabeth .😌🙏

We spent one night here, arriving at about 20:00 after a long flight. Our room was quite nice, but a bit old, it had a small verandah and a kitchenette. Breakfast was good. The location is very good, between the airport and the sea. There is private parking. The owner is very kind and she went the extra mile calling her friend and even a friend of her friend to let us know how to find the bench with Mandela statue at University. They have some lights and wi-fi working during loadshedding, that it’s very important.

Friendly and helpful staff. Pleasant room for a night and a good breakfast choice. Need a car or taxi to get into town but a few small shops and eating places about 10 minutes walk away. The sea and beach are opposite. In our case, the only dislike was of a close up view of adjacent roof but as we were very tired and stayed only one night after a long overnight flight and then a delayed internal flight, this was no real problem. Yes we would be very happy to stay again but would ask for a better view from the room.

Deteriorated since my previous stay in 2019 LOCATION: Excellent. Across the road from the beach. Linked to the Boardwalk Mall. APPEARANCE: Attractive. Victorian Style. Well maintained. ROOM (Stayed in a junior suite): Decor: Great. Blends in with hotel style. Size: Very spacious. Amenities: No extra blanket available during a cold spell. Cleanliness: Excellent. Quality of sleep: Very comfortable bedding. Cold. SERVICE: Appalling. Marked deterioration since my last visit. Needs a serious shake-up. I stayed just 1 night and yet 2 incidents of note: 1. Phoned housekeeping to request an extra blanket during a cold spell. I am still waiting for the blanket... 2. We were a group that booked 3 rooms. 2 people requested a 1-hour later checkout at adjacent receptionists at the EXACT same time. 1 receptionist happily met the request, the other bluntly refused without even asking a room number or even pretending to look at the computer screen! Lazy? Arrogant? Bad attitude? Poorly trained? Service at the Spa was excellent (But this is privately run by Camelot and not Sun International which probably explains the better service than the hotel) DINING: Breakfast was average. Clean spacious dining hall. Limited selection. lacking variety (Not 5-Star). Good quality and presentation. ACTIVITIES/FACILITIES: Great heated indoor pool - probably the hotel's biggest drawcard (Temperature should be turned up a notch though). Outdoor pool as well. Gym. Great spa. LOCAL ATTRACTIONS: Didn't have much time to explore. Ocean at the doorstep. MY BOOKING AGENT: Hotel website as an MVG member. Will I recommend/stay there again? Maybe. Not much competition in the area unfortunately. However with this service, they are trying hard to deter repeat visitors.

We had an absolutely great Cape Trip with no terrible rooms, all 5star in their own way. But No. 5 and Swartberg Manor were our two best. No. 5 was an awesome! value. It was easily our best room physically in are whole trip. Spacious!, clean, quiet and peaceful. We were put up in the 3 room annex across the street, room number 10, it was huge and well appointment. Crossing the street for breakfast was no big deal, in return we had a house with only 3 quests, total peace and quiet and pool virtually to ourselves. The food was outstanding for dinner, and the breakfast superb! They made hot breakfast 20 min early for us (06:40) to facilitate our daytrip/safari at Addo Elephant. Unbelievable service. Art work is a great touch making this a unique place. Great service all around, but Nick the desk manager who we interacted with the most was superb. Attached some pics of the Annex.

Host Shirley was so friendly, interactive and very accommodating with our food restrictions. The rooms were very spacious, clean and had everything we needed. Overall a great stay and would highly recommend to anyone staying in the Port Elizabeth area.