Pengguna Tetamu
17 Mei 2024
We had a package deal which included some food & drinks to a certain value as well as accommodation. The bungalow that we had was very comfortable, the meals were great & a comparable price to mainland restaurants. The local staff are all very friendly and eager to help with any queries. Our room was vey close to the main pool & restaurant and it’s easy to walk around the island to check out the rest of the facilities. March was still quite warm & a bit rainy, so definitely not the busiest season. The complimentary ferry to the mainland was always available. My only COMPLAINT was that we paid in cash at reception for them to arrange a pick up go to the airport for a morning flight. When the transfer did not arrive we were lucky to pay a local bus driver to take us instead, as it was a Sunday. I have been in constant email contact with a staff member but never received the promised refund. My advice ‘Pay by card then you can at least dispute the transaction’. This lack of communication has left a bitter taste is what was otherwise a lovely break away.
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