Hotel berhampiran Museo Nazionale Ferroviario di Pietrarsa, Portici

Firstly the good things, this hotel was kept very clean and the staff were all very friendly and did help with the issues we experienced. The negatives: on arrival our room wasnt ready, we had left home at 07.30 in the morning, and arrived at the hotel 17.30, so an exhausting day travelling (as flying usually is) so to find that the room wasnt ready was not a great start. We had to sit in reception for approx 45 mins waiting. But the main problem for us was that the air conditioning was broken while we were there. The room we were in was on the ground floor, there was no pavement on the street outside so we had cars driving and parking right outside our window. Due to the broken air conditioning we needed to keep the window open to try to get some airflow, but this meant we had all the street noise and traffic fumes coming into the room. The hotel did move us to another room on a higher floor so we were away from the traffic fumes, unfortunately this room had the sun shining in all day and was even hotter than the first room. Again the staff were helpful and found us a fan to use which did help a bit. Our first room on the ground floor was not as nicely decorated as the second room, the first room was tatty and basic, so I think it will depend which room you get allocated as to how nice the room is. We had read reviews that the area is not nice, it was so much worse than we could have imagined - I have never seen so much rubbish piled up, its grubby, dirty and smelled of urine. I had thought a 25-30 minute walk into Naples would be ok, but we only did it once. Got the train thereafter to avoid the disgusting streets on the way in. The trains are surprisingly clean and pleasant compared to walking, once you work out the ticket system. The train station is approx a 10 minute walk from the hotel. There arent many place to eat near to the hotel, and they dont open in the evening until later around 8pm, which is later than we are used to. The hotel food was expensive was quite revolting, we only ate there once. They served a weird cold courgette dish and hard cubes of potato as the vegetable sides. So the rooms, the food, the broken air conditioning and the area surrounding the hotel spoilt our holiday. This was our first holiday together as a couple and we wanted it to be special so its doubly disappointing that the hotel was such a let down. If you want to visit Naples, I would suggest avoiding this hotel, find one closer to the centre where you can wander out of your hotel and be right in the heart of Naples, with all its eateries and coffee shops on your doorstep.

Stayed a total of 4 nights over 2 visits in October with a family of 9 (3 rooms). It's a really nice hotel with a high end feel. Staff are extremely accommodating and helpful with any and all queries. Rooms are immaculately clean with excellent AC and a large smart TV. Beds are comfortable and there's a choice of pillow styles you can request from reception if you require neck support pillows or similar. Rooftop restaurant is nice, however food may be a bit ”gourmet” for young children. But you can order pizza from the room service menu to be delivered to the room. Vesuvius garden and seating is a nice place to sit with a coffee. Can't comment on the spa/pool as unfortunately children aren't able to use this facility and I had 4 young kids with me. The area may be a little off putting when you first arrive, but there's a train station within 10 mins walk to go to Naples centre or out Sorrento way.

Siamo stati lì per cena, ci siamo trovati dinanzi una sala ristorante carina e ben arredata. Il personale ci ha accolto con esperienza e cordialità. Come primo piatto, ho ordinato un risotto al cavolo nero, cottura del riso perfetta, e si è notata mano del cuoco nella risottatura. Cavolo nero ben cucinato, si sposava benissimo con la ricetta. Successivamente, mi è stato portato un piatto di pesce, baccalà in tre consistenze. Piatto moderno e sorprendente, un innovazione significativa al classico modo di servire baccalà. Prima di concludere con un amaro, ho deciso di congratularmi di persona con lo Chef, ho avuto il piacere di conoscere Pasquale, giovane di belle speranze, vero amante della buona cucina. Il conto è stato più che giusto, in linea al rapporto qualità / prezzo. Probabilmente è entrato nella lista dei miei ristoranti preferiti!

Je n'ai pas l'habitude de donner des avis sur trip advisor, mais je ferai une exception pour cet établissement. Hôtel situé en dehors de la tumultueuse Naples, mais sans pour autant être trop loin, donc parfait pour ceux possédant une voiture et surtout si vous voulez visiter Pouzzoles, Baïes, Cumes, Capoue... Aéroport à 40 min. Parking privé extérieur et en sous sol gratuits et impeccablement entretenus, ainsi que les parterres (les cycas sont magnifiques). Chambre au 3éme étage spacieuse et très propre. Terrasse balcon très agréable. Le restaurant... mama mia le restaurant ! produits frais et très bien mis en valeur. Pâtes, poissons, crustacés et viandes maturées. Les amateurs de vin ne sont pas oubliés, la carte des vins est tout simplement une invitation à la découverte des différents cépages et appellations d'Italie et à tous les prix. Personnel souriant et avenant. J'en profite pour faire passer un petit coucou de ma fille aux 2 employées du service du petit déjeuner et du service chambre. Bref, vous l'avez compris, c'est une petite perle pour un rapport qualité/prix assez rare dans une région touristique.

I stayed at this hotel during a short holiday and we were delighted when we found it online as it was between Naples city and places like Salerno and amalfi. They advertise that they have shuttles going from the hotel to the airport, unfortunately by this they meant they would organise a taxi for you and this is where we experienced problems. We ended up having to get a 15 minute taxi from a nearby train station to the hotel which cost us €60. The taxi driver would not speak directly to us and told us we would have to book through the hotel. Trying to get anywhere was a nightmare as they told us the closest train station was far too long away to walk to and that we would have no choice but to get taxis. We were quoted €130 for a one way taxi to a neighbouring town. We decided to have a look online and found that that there was a train station 30 minutes walk away (s.vitaliano train station) where we could get a train to Nola and from there be able to get a train to almost anywhere. I was disappointed that the hotel had chosen not to mention this and couldn’t help but feel they were taking advantage of the fact we were unfamiliar with our surroundings to allow local taxis to charge us ridiculously high rates. I am not writing this review just to complain about the hotel but to advice any future guests that it is possible to get a train from close by to save them hassle and money. Besides this issue the hotel was nice. It was very clean and the cleaning staff that we ran into on our second day were absolutely lovely. The restaurant staff were also lovely. The staff at front of desk were helpful at times but also came across as cold and uninterested at other times. Overall, if we had been given the correct info in regards to travel I would have given the hotel a 4/5 but unfortunately that was not the case.

We only stayed a couple of days but we were extremely impressed with this little gem situated in a busy part of Naples. The room was absolutely spotless- one of the cleanest and nicest-smelling rooms I’ve ever stayed in. The area is a short distance from the Piazza Garibaldi and a longer walk to the main sites of Naples but close to the airport. The lady in charge of cleaning the rooms and checking in was really friendly, welcoming and helpful. We went out before breakfast so cannot comment on that but would stay there again on a short break, without a doubt.

Very satisfied with our stay, we were welcomed by the owners and were given instructions on how to access the building. San Martino Apartment was very spacious and had complete amenities (kitchen/microwave, washing machine, Netflix). Owners were also very responsive to whatsapp and address all concerns promptly. Location is great as well, few steps to Toledo and other historical sights