Hotel berhampiran Collectus - Loja de Coleccoes di Porto

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

4dias em família. O atendimento foi espetacular do início ao fim. Sempre muito atentos. Quartos com camas muito confortáveis e bem isolados do barulho. Têm estacionamento fora do hotel, mas é 1min de distância e o valor diário de 10€, o que é um excelente preço tendo em conta o que se pratica na zona. O rooftop é bom e têm algumas mini festas que são agradáveis (e acabam às 21:30), por isso é óptimo. A limpeza dos quartos é impecável e não tenho mais nada a apontar. Só não experimentei o pequeno-almoço por ser um valor demasiado alto para os preços de um pequeno-almoço normal. A repetir de certeza!

I stayed here with 2 friends last week for 5 nights in a triple room. Word of warning for anyone considering a triple room - there's minimal privacy! Whilst the breakfast options are good, it can get hectic in the breakfast room. One morning, both coffee machines broke which means we had to leave the hotel to get coffee which isn't ideal. On this morning, it seems the hotel was short staffed as there was no cutlery or plates, cups, etc. We had to write this morning off and seek breakfast elsewhere, too. The young man who works the night shift seems to dislike his job, a lot. We encountered him a few times. I tried to make conversation with him on two occasions - he simply was not bothered to attempt to engage. We also got stuck in the elevator one morning. It took approx 5 minutes for a staff member to help us despite pressing the call bell three times. They powered down the elevator (to be left in complete darkness!) and once the door opened, they told us that ”this sometimes happens”. Completely unacceptable. We did meet one lovely staff member who worked at the bar. He was so courteous and helpful and always took time to chat. He's the reason this review is 3 stars as opposed to 2.

Hotel in zona Afurada a Porto, leggermente decentrato ma da tenere veramente in considerazione per visitare la città. Camera e bagno piccolini, ma dotati di ogni comfort. Noi eravamo al terzo piano con vista sul mare, bollitore per caffè e tè, acqua di cortesi, prodotti da bagno molto buoni, compresa una crema per il corpo che ho trovato di buona profumazione e veramente gradevole dopo la doccia. Parcheggio gratuito. La colazione è super, disponibile fino alle 12, mette a disposizione frutta fresca, yogurt ottimi di tre tipi diversi, pasticceria fresca comprese le ottime Pastel de Nata, pane e affettati, formaggi, marmellate e miele. C'è la possibilità di farsi i pancake e le spremute da soli. Tutti ottimi prodotti! Hotel 3 stelle con servizio colazione da 4. Se non si vuole prendere macchina o mezzi pubblici, si può chiamare Bolt che con 3 euro circa ti porta al Ponte Luiz da dove si possono raggiungere a piedi molte attrazioni della città che ho trovato molto bella.

L’hotel è bello e facilmente raggiungibile dall’aeroporto con la metro. E’ in una zona comoda e il centro si può raggiungere a piedi in una ventina di minuti o con autobus in pochi minuti. La stanza non è molto grande, ma comoda e ben accessoriata e con bagno adeguato. La prima colazione è varia e di ottima qualità sia per il salato, che per il dolce. Unica pecca è stata che un pomeriggio in cui eravamo di passaggio in hotel, qualcuno addetto alla pulizia della stanza (peraltro già avvenuta) è entrato senza bussare. Alle nostre rimostranze, il concierge non si è scusato.

You can walk to the airport ( 7- 10 MN walk). As a con/negative point I would mention the late check in by 4 pm, with the ”friendly” suggestion that you can check in sooner paying a 20£ fee... unacceptable in my opinion...

Great hotel. Has everything going for it. Breakfast good choice. Room good size . All amenities. House staff lovely and helpful. Restaurant excellent, worthwhile booking to ensure a seat. Spa and indoor pool very relaxing.

Do not be put off by the reviews for this hotel. Our experience was really good and with a little planning this could be the ideal hotel for your Porto stay. The hotel is a solid 5* and I spend a lot of times in good hotels. The bar area down stairs is comfortable and a nice place for a pre or post dinner drink. The cheapest decent wine we came across during our stay at Porto was here @ less than 4€ a glass! The executive room we stayed in was immaculate, large and with a very comfy bed. The views from the 12th floor were wonderful overlooking the river. There are two swimming pools and whilst the one on the roof was too chilly for a dip during the day at night it made for a very chilled area to drink. The other pool is above the gym on the 1st floor and it’s nice that there are dressing gowns in the bedroom so you can just go down from your room without having to walk across reception. The restaurant offers a buffet and a La carte. Neither were anything special and we only ate here once. The breakfast was much better with loads of choice and decent scrambled eggs! One of the best things was how cheap Uber are in Porto. You need them as there is nothing around the hotel and it’s not safe to be walking around at night here. 5€ To Porto, 7€ to Mastohinos and around 20€ to the airport makes travelling to places quick and cheap. Days out: If after a few days in central Porto and Gaia you are looking for other lovely places to go I would highly recommend going to these places: Mastohinos - 7€ in Uber and only 15 minutes from the hotelfor beautiful beaches, a lovely park and some of the best seafood restaurants in Portugal. Guimaraes: 7.5€ return on train from Sao Bento railway station. A beautiful medieval town with beautiful cheap dining, castles, palaces a cable car and more churches than you can imagine. If you do go here PLEASE try the pregos at Pregaria de Guimaraes. They are truly amazing and outshone for me anything I tried in Porto.

good location nice staff love all things Portugal i am a solo traveler wan to visit 100 countries ASAP