Hotel berhampiran Bez Zabradli Theater, Prague

- Unfortunately services and facilities did not match the expectations as it was mentioned or as per Brand image. Dirty cups, missing utensils, nonfunctional coffee machine, dirty stinky fridge, nearly empty shampoo sets, old towels do not suit the image of the Ramada brand.  + Location is only the biggest asset for this particular Hotel. Close to all major attractions. Room was big enough but seems old and need cosmetic repairs. - Customer care is another point to be improved. For parking,were instructed to come first to the Reception even-though informed them that due to road blockage, it was not possible to enter center. After struggling for nearly 1.5 hour,  managed to arrive at reception then came to know that the hotel parking was closed and have to use public parking. They could have informed beforehand during the call. Greeting to guests is not norm here. However, Mr Rafat was particularly extremely helpful and professional.  - Breakfast is just normal, not so many varieties and congested room. Overall, disappointed with stay but Prague is always beloved city.  

Fantastic hotel, in a great location with a very helpful and attentive staff and excellent offering. Our room was very modern, spacious, clean and had all the amenities you would need for your stay (coffee machine, kettle, fridge, dishwasher there is an oven as well but we didn't use it). Breakfast - beautifully laid out buffet bar offering warm and cold selection with an excellent choice for any dietary requirements; fresh ingredients, lovely local breads, fruit, pastry, freshly made omelettes - very tasty. Staff - Reception - young, welcoming, attentive, helpful - just great :-) Bar - Mr. Jan - absolute star who makes the best cocktail - if you like espresso martini - go for The Julius cocktail - it's just perfect after all day walking around Prague. Jan was super friendly, professional, no matter how big or small our bar order was. He kept the table always nice, tidy and his attentive service was very appreciated. Breakfast staff - team of buzzy Bees - making your stay wonderful, caring, taking care of the breakfast bar looking tidy and in order Cleaning ladies - kept our room nice, tidy and fresh. All we can say is - we had a fantastic stay and when back in Prague, we will be looking to stay at the Julius again. The hotel is very well placed, not too far from the local attractions and it always welcomes you back after a long day of exploring. Thank you again :-)!

Definitely not a 4 star hotel but comfortable enough and in a good location. There was plenty of choice at breakfast - the staff work so hard replenishing the food. The reception staff are very helpful and go out of their way to help. We had a room which faced the main road. Surprisingly, the road noise wasn’t too bad. The beds are basic, as is the bathroom. Be careful when using the hairdryer, the temperature is set at VERY hot!! There aren’t any tea and coffee making facilities but there is a machine where you can get hot drinks. It was a clean room but quite a soulless space. Would stay again because of the location - good bars and restaurants nearby.

Great location (Google maps will show it's walking distance to the train station, Old Town), and modern, updated amenities/facilities. The room is spacious with a wall of floor to ceiling mirrors, brightly lit, option for aircon or central temp (aircon being available in autumn is not a guarantee in other hotels I stayed at). WiFi was reliable and did not get logged out after the first signing in (other hotels I had to check that the WiFi had not signed out). Also the entire hotel is non-smoking (happily for me!). Would recommend 👍🏾.

Loved this hotel, me and my partner visited this hotel 21st of march until friday 24th as a couple from wales in the UK on a budget we booked this as it was central and really good value for money, from the moment we arrived we felt really comfortable check in was swift and straight forward and the lady who checked us in was nice and polite, to be honest all the staff were so welcoming and lovely. The rooms was basic but very clean and comfortable, the lifts could be frustrating but no big deal but i would have easily walked to 3rd floor but didnt see any stairs to do so, breakfast was enjoyable and plenty of it, the bar area had a really lovely atmosphere and a good pint of starapromen for a good price. We were out most of the day enjoying the sites of this amazing city and evenings enjoying the bars and restaurants around the hotel and further across the bridge. Can honestly say it was an amazing first visit to prague and not the last hopefully, will definetly reccomend this hotel and hope to visit again one day..děkuji

A friend I spent 4 nights at this hotel whilst visiting another friend and seeing the sights in Prague. In terms of location, the hotel is a little out of the main centre (15 min walk approx). However it still feels very central due to how large Prague is and sprawls out. The hotel is not dated but doesn’t seem particularly modern either. It has a very simplistic feel. Staff are polite in the reception upon arrival. It has a very small lobby area with seating, vending machines and toilets hidden away. This area could get crowded easily. The rooms themselves are basic. They are clean and tidy, have decent beds, a small desk and a wardrobe. Numerous charging sockets are available which is nice and there is a TV. Unfortunately, there is no safe or mini fridge which did feel like a small hindrance. The bathroom is not spacious but is once again clean and tidy. Towels are replenished daily and small toiletries are provided. The hotel offers breakfast which was included within our booking. The breakfast is very basic. Cereals, fruit, yoghurt, ham, cheese and some boiled eggs is all it has to offer. However, the coffee and drinks machines were in good working order and the staff worked hard. Overall, this hotel offers a simple, easy and affordable stay in Prague. You get what you pay for but I was satisfied with the overall value. The additions of a safe, mini fridge and a more comprehensive breakfast would pay dividends though.

Looked at a few hotels and initially booked one that was twice the price of this one. So glad I changed my location. Its a quick 10 minute tram ride into central Praha which is the best way to get around. Breakfast was a typical continental affair, hotdog style sausage was the only meat available, lots of cakes and breads, cereals, fruit, and salad. Not a massive choice but enough to get a filling start to the day. There is not a great deal of things to do or see around the location, so be prepared to hop on a tram to sight see, there is quite a large shopping complex about 10 minutes walk away. Room was fresh and clean and was very good value.

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

They did it again! Top organization of my event. Event manager Dagmar Vlkova is real professional. Apart of fantastic organization of the event, hotel itself is really very good in all - nice clean rooms, delicious fresh breakfast and perfect helpful service.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.