Sokolská 1492/21, 120 00 Nové Město, Prague 2, Prague, Czech RepublicView Hotel Details
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1 night
Hotel City - Central Guest Reviews
3/5
22 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.2
Amenities3.0
Service2.9
Cleanliness3.1
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All reviews(22)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(10)
Ahsan
Double Or Twin Double Or Twin Standard
Stayed in Jun 2024
Travel with friends
5 review
2.2/5
Posted on Jul 26, 2024
Receptionist behaviour is not and did not provide any shower jel in the toilet and also no AC in the room along with did not provide Fan So, it was very difficult to sleep with weather temperature 26 degree most worst hotel in my last 4 trips
Anonymous User
Standard Triple Room
Stayed in Jul 2023
Family
4 review
4.2/5
Very Good
Posted on Aug 18, 2023
This was second time staying in this hotel with previously good experience.
However the hot weather made it not so satisfactory as the aircon didn’t work.
Alessandro
Standard Single
Stayed in Dec 2022
Solo travelers
3 review
4.0/5
Very Good
Posted on Feb 1, 2023
Very cool
Anonymous User
Standard Triple Room
Stayed in Jul 2023
Family
4 review
3.5/5
Posted on Oct 24, 2023
Very good hotel for the price, breakfast has quite a variety and the staff is pleasant.
Original TextTranslated by Google
Guest User
Double Or Twin Double Or Twin Standard
Stayed in Jun 2024
Family
5 review
4.0/5
Very Good
Posted on Jul 31, 2024
All very well.
Original TextTranslated by Google
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Nov 15, 2024
The rooms here are small and basic but very clean. There is no view, no balcony but a bed to rest in and a bathroom. For a budget break it was perfect. Breakfast was continental style but there were plenty of options fruit, cereal,cakes,salad and hot food. 5 min walk from the subway stop and trams running through. Staff were very helpful and spoke perfect English.
Guest User
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 17, 2024
This hotel perfect for a short break!Perfect location close enough to tram or metro station!U Graffu closest bar just amazing pilsner on tab!clean enough breakfast is fine!all staff were friendly and help full!cant complain!we will came back soon!
Guest User
Stayed in May 2024
Other
2.0/5
Posted on Jun 29, 2024
NO fridges, electric kettles, working air-cnditioning, amenities!!! Bad room with a bad view (sloped roof) = VERY LITTLE SPACE IN IT!!! Upon our arrival the receptionist was chatting with some staff ladies ang was completely ignoring incoming and present customers!!!! This hotel simply nevermore!!!
Guest User
Stayed in Nov 2023
Travel with friends
2.0/5
Posted on Dec 3, 2023
I don’t mind not been in the most fantastic place, as long as I have the basics but when the paint is falling off the walls, massive cracks in the wall and the shower bracket is broken then I have a slight sense of humour failure! The room was warm enough but that was it Wouldn’t come again
Guest User
Stayed in Jun 2023
Family
3.0/5
Posted on Jul 10, 2023
This hotel was nice and in a good location staff where friendly and the hotel room was clean. The only bathroom was very small. And the big problem for us was the air conditioning was not working. I spoke to the handy man he said it doesn’t work and he could not fix it. It as 33 degrees outside and not far of that inside. So you can image we didn’t sleep well for three days. Very hot in room the window didn’t open either.
Guest User
Stayed in May 2023
Other
1.0/5
Posted on Jun 1, 2023
Be careful when chceking-in to the hotel as you will be charge city tax fee again even if you paid it when paying for your booking with *********** Hotel refuses to process refund even if evidence of both payment was provided! Do NOT recommend this hotel at all!
Guest User
Stayed in Apr 2023
Other
1.0/5
Posted on May 7, 2023
I thought a quick trip so it won't matter. I wanted hotel close by its not too bad but still a walk to the attraction. From outside it looks like it was a cinema or something. Rubbish, broken bottles on the street. The bathroom from the 80's. The room I don't know bacuse I don't live that long. No English tv channels. No kettle. No Aircon. Uncomfortable bed. This city is one of the most expensive I have been to. So if you on a budget simply don't go there. If you really want to go to Prague pay more and get a better hotel.
Guest User
Stayed in Dec 2022
Couples
1.0/5
Posted on Jan 8, 2023
I have stayed in multiple hotels in Europe and this is the worst hotel experience ever. The reception is extremely insensitive and crass. Rooms were not cleaned for 3 days even after repeated requests. Wifi was next to none. Only available in the lobby, wifi service is not available in rooms and the reception just keeps saying that nothing can be done. It's like u r just stick here with no option. Worst experience ever
Guest User
Stayed in Nov 2022
Other
3.0/5
Posted on Dec 9, 2022
The hotel was overall ok for the price. The staff was nice though there was at all no wifi connection, neither in the room nor in the lobby. When I asked the staff they couldn't say anything and only said that they have many people inside so that is why the internet is slow.
Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Dec 21, 2024
Blah. Rooms dirty. Staff, without knowing that we were listening, told us not to come back. There was always at least one thing broken in the room. Breakfast was dry, not much choice. Very difficult to sleep because of the loud siren noises. One bed was just a couch.