Ulasan NH Prague City

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your time to review our services in NH Prague City hotel. This really means a lot to us. We´re glad that the issue has been resolved on all sides to your full satisfaction. We´d like to thank you for staying with us again, and we´lll continue to do our best for you and our other valued guests. We´ll keep on improving our services to the future. Our team is here for you and we look forward to welcome you soon again.With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you kindly for your shared review on our hotel NH Prague City. We´re pleased that you liked the breakfast, had optimal comfort in your room, cleanliness and many available facilities in our hotels. We hope to welcome you again in the near future. Our team will be glad to do their best for you.With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Dee, thank you for taking some of your time to review our services in NH Prague City hotel. We´re glad that you liked the room, food and the view from it. We´re also very pleased that the issue with the wrong room has been resolved fast and efficiently. We hope to welcome you soon again to our hotel. With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you kindly for your review on our services in NH Prague City. We´d like to thank you for staying in our hotel and we´d love to let you know that we appreciate your nice comments about the communication of our staff with you, about the provided directions. There were several elements via your stay, which we consider as minor inconveniences. In such matter, the city tax fee is generally payed by the guest during the check-in or at the check-out. If such information is provided in advance by the site, that this cost is not being covered by the guest himself, our personnel won´t insist on paying of such fee. Massages in our hotel are of additonal value and enrichment during the stay. We do not offer this service free of charge. Many information panels, which are present in our property, inform our guests about this aspect. We´d like to apologize for the cleaning during your stay. We´ll definitely keep the track of the service and make sure that all is corrected and optimal during the time of yours in our property. The charging fee for parking is currently 670 CZK/28 EUR per night. This is 50% reduction from the former cost of the guests, who do not have any reservation of the stay with us. Nevertheless, we hope to welcome you again in the near future. Our team members will be available for you and assist you as much as they can.With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for your feedback on the hotel NH Prague City. We´re pleased that you had a great experience in our property. If you are to travel again in the near future, we´d be thrilled to offer you our hospitality in our NH hotel in Prague or around the world. With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your review on NH Prague City. This really is helfpul for us, as this improves our level of services for you in the near future. We hope to welcome you again, if you are to come to the Prague. Our team stays at your disposal.With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Mr. Balhanlar, thank you so much for your time and willingness to share your feedback with us on our services in NH Prague City. We´re truly pleased that you have chosen our hotel for your stay. Thank you for your nice remarks about the location of our property, staff in our hotel and our breakfast offer. We hope to welcome you again in the near future. Our entire team would be pleased to make your staf as comfortable as possible. With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you very much for your shared feedback on our services in NH Prague City. We´re glad that you chose us for your stay and appreciate your nice comments about the breakfast, spaciousness of the room and distance to the other parts of the city! We´ll definitely focus on adjustments in relation to the state of the rooms. Parking fee is set directly in accordance to the provided information from our site and we can provide additional secured garage for all of our guests, who wish to park in our park spaces. Neverhteless, we´d love to welcome you soon again! Our entire team will be at your disposal.With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Sir, thank you so much for your provided feedback on our hotel NH Prague City. This is extremely important for us, so we may check what could be adjusted on our side to improve the quality of the service. Our location is quite close to the public transport and everyone can reach the city center in 15-20 minutes. The room card could work optimally, but its malfunction could be caused by the use of phone in close proximity to the room card. This may occur from time to time, as our cards are magnetic and our staff will immediately reset the cards, so all is functioning well. We´re sorry about the circumstances with people and strangers knocking on your room door - please, reach out next time to the reception and we´ll check what is happening via our security staff. We hope that we can welcome you again in the near future. All of our personnel will be here for you to make your stay as comfortable as possible.With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you very much for your feedback on our services in NH Prague City. We´re truly pleased that you have chosen our hotel for your stay. We appreciate your remarks about your stay. Unfortunately, not much can be changed about the main road, which is the nearby surroundings of our hotel. We´re sorry that you´ve encountered this issue and we´ll check what could be done to improve the situation to the future. The swimming pool is not a part of the NH Prague City hotel facilities. The swimming pool is part of the wellness area in NH Collection Prague hotel, which is considered as a separate establishment, and this is also a reason for additional 15 EUR for the entry. In total, there are 2 wellness zones. One is a part of NH Prague City - with no additional costs and the other one with swimming pool is part of our upper-scale hotel NH Collection Prague. The wellness in NH Prague City consists of relaxation zone, 2 saunas and a gym. This is included for you via the stay and you do not pay for any extras. We apologize for the misunderstadnings, which occured during your stay. The English of our staff members will be checked on our side. We believe that the level of comprehension is on good level, but we value your shared remark and do our maximum to ensure optimal level of communication between our staff members and the guests. The remark about the breakfast will be shared with our responsible department. We´ll see what could be improved on our side in this relation. Nevertheless, we hope to welcome you in the future again, so you can see the possible positive adjustments in our property. We hope to welcome you again in the near future.With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you kindly for your nice feedback on our services in NH Prague City hotel. We´re pleased that you´ve thoroughly enjoyed your stay in our property. We´re indeed planning renovations in the near future. We hope to welcome you soon again, so that you can enjoy our establishment once more!With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for your time and willingness to share your feedback about our hotel NH Prague City. We´re glad that you chose our hotel for your stay. We hope that you liked the interiors of our property, with the service from our side. We´d love to offer you our pick-up service, if you are travelling with a lot of luggage. This could make your experience much more comfortable. We´re looking forward to welcoming you in our property in the near future.With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Humphreyzrazor, thank you very much for your nice comment about our hotel NH Prague City! We´re truly pleased to read about your overall level of satisfaction, eventhough a setback was present at the beginning of your stay! Thank you for your patience, understanding and we aimed to evaluate your stay, so an upgrade for you was absolutely necessary! We hope to welcome you again in the near future. Our entire team stays at your disposal.With regards,Petr PolacekGuest Relations Manager

Jawapan daripada Pihak Penginapan: Dear Guest, thank you kindly for your time and willingness to review our hotel, NH Prague City. We´re glad that you chose us for your stay. We´d be pleased to welcome you soon again in the near future.With regards,Petr PolacekGuest Relations Manager