Hotel berhampiran Galleria degli Alberti, Prato

Non può definirsi un 4 stelle se le pulizie sono a dir poco scarse. Mio figlio non appena entrato in camera trova un pelo sul letto, io che vado a tirare lo scarico e mi cade il coperchio sui piedi, l'interno doccia era pieno di polvere accumulata da mesi e per finire (peccato non aver fatto la foto) il tetto vicino alll'uscita di aerazione del condizionatore era color fuligine. Non parliamo poi del salto agli ostacoli che abbiamo dovuto effettuare la mattina per uscire dalla stanza. No decisamente NON è un 4 stelle.

Abbiamo soggiornato in questo hotel per qualche notte. Ubicato in una posizione ottima per muoversi comodamente in auto. La nostra stanza era abbastanza grande, comoda e dall’altro lato dell’autostrada quindi abbastanza silenziosa, bagno con doccia molto grande. Ottima la pulizia. Dalle fotografie proposte mi aspettavo qualcosa in più invece la stanza era arredata in modo molto spartano e gli spazi comuni sono un po’ datati. Ottima l’idea della stanza attrezzata a cabina armadio anche se qualche stampella in più sarebbe gradita. Non mi ha soddisfatto la colazione. Poca scelta di torte (una pastiera, una crostata ed un ciambellone che è stato lì per 3 giorni e l’ultimo giorno era diventato duro e immangiabile. Nel complesso non male ma si potrebbe migliorare molto

Hotel aperto da poco in una buona posizione, autostrade e zone industriali a pochi minuti, così come il centro, con parcheggi gratuiti a pochi metri. Le aree comuni si presentano molto bene, arredi moderni e spaziosi, si ha l'impressione di un'elevata qualità. Staff molto cordiale e premuroso. Camera molto bella, con accesso al patio con piscina, arredata con stile e con i giusti spazi. Impeccabile la pulizia, comodo il letto, magari si poteva mettere una tv più grande. Unico neo, non da poco, l'assenza di insonorizzazione tra le camere, ho infatti sentito tutto quello che ha fatto il vicino, dalla doccia alle telefonate. Buona la colazione anche se i tavoli sono comodi solo se si è da soli. Un consiglio : se si vuole attrarre la clientela business, la colazione non può iniziare alle 7:30. Qualche pecca da sistemare legata alla gioventù, ma le basi ci sono e sono ottime. Prezzo forse un pelo alto rispetto alla media, ma la struttura vale la spesa.

This is an excellent option to stay near Florence. It is 10 minute waking from a train station. The hotel super clean and it is to the American standards. We arrived at 11:30 pm at the Prato train station because of the floods in Bologna with no taxis in site and the guy from the front desk when the extra mile and when to get us in the station SUPER SERVICE!… the experience with this hotel was excellent… I fully recommend it since the hotels in Florence are a lot more expensive

****DO. NOT. STAY. HERE.**** Should have paid attention to the reviews. Mass of party guests arriving by 7pm. Full blown wedding reception by 8pm. Went out for dinner and came back to a night club party by 10pm. Just like other reviews stated, this place is obviously an event hosting location first, masquerading as a hotel second. I waited until half past midnight before asking what time the noise would be over because we were being kept awake. I was told 'about another half hour'. The party continued on past 1am and was then followed by a cleaning crew that rattled dishes, clashed bottles together and voices echoed long into the night cleaning up after all the party goers. Still lying awake, I heard the AC in my room turn off somewhere around 2am - the last thing keeping me comfortable. Woke up to grounds keepers mowing lawns promptly at 0800 outside my window that was now open because I had no AC. Aside from the night club outside my window at 1am, the rest of the hotel didn't impress either. I took a swim in the pool which was nice until you looked at the pool bottom and sides with alge uncleaned. The pool deck was abysmal. Empty liquor bottles, pop bottles, and water bottles littered about, sun beds in dissaray, wet towels still laying on deck chairs, dirty ash trays and not a soul to be seen. The pool was cool and refreshing and deep. Nice to swim I guess. Wi-Fi was mediocre. The staff was also peculiar. Check in desk answering the phone in between trying to check us in - rude, no friendly greeting or welcome, asked for a bottle opener for our room and reception didn't want to give us one so told us they needed to open our wine for us instead, told to get wine glasses from the bar but bar attendant looked at me like I had 3 heads when I asked for 2 wine glasses. It's unfortunate, the hotel grounds are quite beautiful and there is a ton of potential. Rooms are small but I found them clean. Bathroom is small but clean. Continental breakfast was acceptable. The BEST part of this story if you're still reading, is at checkout. When I mentioned my dissatisfaction (no one cared to ask how my stay was before asking for payment) the reception didn't even blink an eye. There was ZERO remorse or empathy or literally any physical sign of care. Not even so much as an apology. I mentioned the issues I had and was told repeatedly there was nothing to be done except told to speak to a manager who wasn't available of course. When I asked the reception if all other guests should just be expected to deal with others partying and not having any regard for the time of the evening, I was told 'Yes'. Please Please don't bother staying here. It's just not worth it. Congratulations to the bride and groom, hope your stay was enjoyable - mine wasn't. Wish I could post the video here I took at 1am of your party from my bedroom window. Astonishingly poor stay, avoid avoid avoid.

Cemping ben organizzato e ben tenuto. Prezzi nella media. Unica pecca: personale del ristorante un po' scorbutico.

My wife and I spent one night at Villa Castiglione on our way back to France. The room was basic yet very comfortable. We ate our evening meal at Villa Castiglione with my wife having the duck breast and I had the beef filet. Both meals were excellent and the wine suggested by our server was perfect for our meal. The stay included breakfast and it was wonderful. There were choices of croissants, cereals, toast, cheese, prosciutto, clementines, yogurt and three different kinds of juices. The server made us cafe au laits and they were great as well. I definitely recommend a stay at Villa Castiglione.