Four Points by Sheraton Prishtina City

Positive- —Very friendly and helpful Front Desk staff —Beautiful hotel. It’s relatively new. Everything is modern and clean. It’s located in a very upscale and quiet residential area. While there, I saw two Kosovo celebrities at the hotel. —They have an incredible pool/hot tub/two levels of sauna/steam room/cold dunk pool, etc., underneath the hotel (free admission for hotel guests). It’s very clean with lots of other amenities. —Gigantic room and bathroom —Great water pressure —Plenty of hot water supply —Wonderful breakfast breakfast with every possible food option. It costs 15 Euros per person. —There are a few stores and restaurants in the immediate area —Individual heat and A/C controls —A hot water kettle is in the room for making coffee/tea, and supplies are included —Comfy bed with nice linens —Everyone at the hotel speaks great English — I visited during the Christmas holidays and the hotel was tastefully decorated —Daily maid service (a declining service unfortunately in the USA) —This hotel should be a higher brand than a Four Points Negative - —It’s outside the city area and about a 10 minute taxi ride into the city center. The hotel has a contracted rate with a taxi service and it costs about 5-6 Euros to get into town. Otherwise, it will typically cost about 15 Euros for a taxi off the street. To get a taxi from city center back to the hotel, use the Marriott app and send a message and they’ll send a taxi to you at the contracted 5-6 Euro rate. —The TV has dozens of channels, but only 2-3 worked (the rest showed blank screens). Summary- I would absolutely stay here again!

The hotel is very upscale. The rooms are modern. We found all the requirements in the room. The breakfast is delicious, varied, fresh, and satisfies all tastes. The hotel location is quiet and upscale, and next to restaurants and a games area. There is a supermarket next to the hotel. The hotel staff are very helpful, especially Zana.

Great hotel and staff This hotel shouldn’t be a four points. It should be branded as Sheraton or above. Edita, Beni and the rest of the team are great The rooms are functional and modern The spa is just amazing. Better than the ones I found at luxury collection hotels The service is great, much better than the ones from other 5* gl hotels