Hotel berhampiran Parque bustamante, Providencia

We stayed in this hotel for two nights while visiting Santiago de Chile, and my experience was pretty good. Check-in process was smooth with no complaints other than the lack of staff to escort the luggage. We got a room in the middle of the building and the room was spacious and comfortable with working heater plus air conditioner for warning up from the chilly Santiago weather. Unfortunately we were unable to enjoy the breakfast due to the constraints of our tour but overall we had a very nice stay and would recommend this to anyone who's looking for a good accomodation in the centre of Santiago.

The place is amazing to look at, modern arty styles, lighting, graphics, attention to detail. Complimentary bottles of water in the fridge. fully functional kitchen, iron, hairdryer, big TV, toiletries, table and chairs in the studio standard room. My room had a Balcony but onlly with a view of the office building opposite, and partially of the street to the left. Nice rooftop pool, cold water but nice and refreshing in summer, and the view is INCREDIBLE! Views of the Andes mountains and city buildings. Area is close to everything, walkable to most places including some hiking trails, and only 4-5 euros/dollars Uber to the city centre. Staff were young, friendly, helpful and spoke good English. They gave me a map with information on where to go. Buffet beakfast was really nice with fresh juices, fresh fruit and a selection of other foods. Breakfast was in the adjoining Portuguese restaurant which has some great food and not too expensive either. The lifts and toilets were beautifully scented, and smelt great! The hotel price is very affordable and very reasonable for what you get, the location, the pool etc. The catering staff in the restaurant were all very professional and helpful. Disliked · You need a credit card to hold the room and as a deposit and my debit cards and even a credit card were all declined which left me panicking when I got an email saying that the reservation would be cancelled. I emailed lots of times but got no reply until the last minute where I was told that they would hold the room for me. I drew out cash on arrival to use as a deposit and had it returned when I checked out. Unfortunately, there are no recycling facilities at the hotel, but when I asked at reception they offered to take my recycling for me. The AC machines are quite noisy so I ended up not using it, but only the fan. There is no balcony furniture at all and you're not allowed to take any to use from inside. The scrambled egg was a little undercooked for me but when I asked, they'd always cook it a bit more for me. If you need assistance from the rooftop pool area on level 12, there's no telephone to contact reception. Despite all this I'd still highly recommend this hotel 100%!

Gostamos do hotel organizado recepção atendimento só nosso quarto que a janela estava com defeito passava vento, e o colchão era de mola, mas não reclamamos no hotel nossa viagem foi bem corrida, tem que pedir box um lanche que hotel prepara para vc comer quando sai antes do café da manhã.

I gave this hotel 3 stars because of its location and friendly service in the breakfast room . We checked in the evening about 9 pm and the desk clerk knew little to no English . Luckily I was traveling with someone who spoke Spanish but even he had trouble understanding the clerk. He kept asking for our exit papers for leaving Chile . Until he showed us a copy of our PDI form did we understand what he was talking about . The carpets are well worn in the hallways and the rooms , the furniture is also well worn.There was no view except our room looked into apartments across the alleyway . The welcome drink was limited to about 3 choices and again the bartender knew no English , besides having no personality. The breakfast room was pleasant and had average choices … the young lady working the breakfast room recooked our eggs as they were very runny and not edible , she remembered us the following day and Immediately had our eggs the way we preferred. She was very pleasant ! The day desk clerk spoke very good English and was very helpful storing ourluggage as we had a late pick up to the airport . The hotel was clean and had large open spaces . Very centrally located , close to the shopping center inside Gran Costanera Center , the largest and tallest building in South America . Lots of restaurants and bars close by , very nice neighborhood. We felt safe .

First vegan review. My wife and I are vegan and we were not expecting much. First day they had little cartons of almond milk but after that day they did not have any anymore. They have different fruits, strawberry, cantaloupe, no bananas, that's odd. and some not fresh fruit like pineapple in syrup. They also have coffee and tea. Oats that you can make with hot water from the nestle coffee maker hot water. Cereal like corn flakes and dry bread. Pool closed ”under maintenance” Bad things: Room key kept failing. Had to get it reprogrammed multiple times. Toilet does not flush well, had to do it multiple times. Soap bars are tiny and not very soapy. Might be the water but not sure. No free coffee in the room, just a hot water electric kettle Pros: Clean room. Good service. Across the street from a Starbucks, grocery store. Walking distance from bars/restaurants. Overall, a good option for a budget hotel.

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

出行位置很方便，前台服務熱情到位。周邊不遠處超市也很方便，去市區那邊都還不錯。 Novotel屬於連鎖酒店服務品質OK

Good morning, first of all, I would like say good things about the Doubletree Hilton Vitacura, was a great hotel, good location and close to the Mall and good restaurants around. Me and my 2 sisters and my mother stayed from 28/05 until 04/06 in the hotel and we were very proud with the service, all the employees were very friendly and helpful. Rooms were very comfortable and affordable. Breakfast was the best part, which offered lots of options cold and hot buffet for everyone and specially for the waiter Leonardo and everyone else that gave us a good service and was very good. I would really love to thank everyone from the hotel Concierge, Breakfast Team, Housekeeping, Front Desk people and we had a wonderful time. I recommend this hotel and hope to see u guys next time.

El hotel es muy bonito y tranquilo. El personal es increíble y siempre dispuesto a ayudar. Destacó sobre todo la amabilidad y atención de Eduardo. El restaurante es un imperdible ya que la comida está bien hecha y el desayuno vale la pena.