Parque Vacacional Eden

It is a very good place, with lovely garden and food. The indoor swimming pool is very useful for family!

El confort del apartamento, las vistas y la calidad del buffet nos encanto.

Leider wird man morgens um 8 geweckt weil das housekeeping die Betten und Sessel übers Laminat kratzt um besser putzen zu können. Bei den dünnen Wänden macht das ein Mörderlärm. Ich würde im Urlaub gerne ausschlafen können. Das Zimmer und der Balkon haben leider nie Sonne und blicken auf die Felswand des Barranco. Alles andere ist OK und dem Preis angemessen.

This is the worst hotel experience we have ever had .. the photos are nothing like the hotel.. misleading ..it is a run down 70s hotel with old dated furniture. As soon as we walked into the reception I felt like crying , it just looked tired , unwelcoming and budget. We paid £850 each and paid £300 upgrade as our previous hotel had building works . The gardens are mostly dead and not well kept, we walked 5 mins down a dark slope to dining area .. couldn’t believe the food on offer .. just nasty, cheap and unappealing.. was served with a nice local wine from a friendly waitress . (she was attentive friendly and gave us tips of lively bars and shopping centres.. ) unfortunately she went off and was replaced by rude male waiters who you had to ask three times to have a drink with your meal.. and walked off all the time.. made us feel an inconvenience asking for a small glass of wine .. we then Went up to our room , in a small old rickety lift . At first glance the room was a nice size over looking the pool.. pulled back bed covers to find two long black hairs in the bed , stains on bed throws (don’t think they are washed regularly). No air conditioning. Asked reception for 2 fans and £20 deposit we were given one 20 year old fan and a heater. Bathroom floor looked dirty , black mould around sliding door , thick yellow stuff coated on side of sink .. felt like throwing up. Day one went to pool , dirty sun beds, freezing water no bar drinks .. to get a drink you had to go down the lift , five floors walk through reception around side of hotel , down slope to bar adjacent from restaurant 15 min walk there and back balancing drinks in the lift . The other pool was a cold larger one , (bar 3 min walk ) took 10 mins for two people to make a cocktail and pour a lager ..whilst talking leaving me standing while walking off and just couldn’t be bothered. The food got a little bit better throughout the week but 2 days later my partner had severe sickness and diarrhoea and spent whole day in bed he refused to eat anything for rest of the week . The grounds are hilly , dirty rocks with huge over grown cliffs with what looks like dead carcass lying at bottom. Spoke to TUI advisor to be told that it was a very different type of hotel. then got email to say that the hotel had offered to change our room? But no one from hotel approached us and the whole hotel was the problem not just the room.. was offered £100 in compensation and was given a bowl of old fruit , a bottle of red wine which we don’t drink and two stems in a vase from the garden. There’s a lovely fat ginger cat which positions himself just halfway up the step slope on the cliff and is well fed by hotel guests. The lizards are really cute and entertaining. The huge rat running around as we sat on patio to entrance of restaurant caused a scream or two from other guests . There are cockroaches in reception area and although their is a shop and bar it was never opened. Entertainment is up two

We went eden for 10 Days, what an amazing hotel with beautiful gardens & Pools We would like to thank all the staff for being so friendly & helpful. The entertainment was really good from bingo, karaoke & singers. The food was excellent with a wide range to choose from. Really nice rooms, kept really clean. It is quite hilly going into the town but there is a free shuttle bus , also you can get a taxi from around 5 euros.

In generall hotel is not even 3 stars.All equipment in the hotel is from late 80’s would say. 1. Staff in reception- not very friendly and helpful ( as soon I arrived and was doin my check in lady on the desk was talking to other guest and put my departure wrong - not professional approach. Also not enough info what and how I can get the most from the visit.She just gives me a qr code to find out myself- joke!) 2.I did arrive late but still on time to eat dinner - when I sow food and taste it I was nearly in tears…. All food was cold and not seasoned at all. It was like 9pm and food was served till 10pm but was only end bits…. I’m professional chef and when I sow this food I was shocked how someone can’t cook and serve food like this to the guests. 3.Room- I took superior studio and wasn’t superior at all( mayby in 80’s). Rusty shower, sofa devastate and old , balcony door rusty , NO AIRCON!!!!, cleaning the room was shocking- lady just change the bed and take rubbish, she left all bits from bin on the corridor.I decided to just change towels after this cos what’s the point! 4.Hotel is on the massive hill so be aware of this. After paying for superior studio I definitely expected bit more - will never comeback , better pay extra more for better standard.