Hotel Mesra keluarga di Puerto Plata

Our vacation, 11-15 Dec 2023, in Be Live Marien, Puerto Plata was excellent. From the moment we arrived, we were placed and treated as VIPs. The hotel has aged, however, clean and well Kept. The service outstanding! I would like to thank Luis at the VIP lounge bar, who served us our first drink, Francis, Roberto, Cecilia and Josefina at Dining, among others, who were extremely hospitable and helpful. The food was great and presentable. The activities and shows, even though it rained on our last two days, decided to go to the sport bar and had a great time drinking and dancing, and again, great service. We are going back! in 2024.

Deben ser más precisos en el tipo de habitación. Tuvimos que pagar 100 dólares más por persona por noche supuestamente por que era para mercado internacional la cual no nos gustó para nada. Ya que se nos salió del presupuesto

I did not stay at the hotel with you I have to pay again because trip. Com lied to me when I was there at the hotel they did not keep my reservation like they told me I book for two adults and kids stay free laying to me because it wasn’t like that. All I want now is my refund back and the money that I had to pay for my son all because trip. Com lied to me That’s not fair I want my money back

Dengan penginapan di Costambar di Puerto Plata (Costambar), anda akan berada dalam 1 minit memandu dari Playa Costambar dan 8 minit dari Muzium Ambar. Hotel pangsapuri pantai ini berada 6.3 km dari Kota San Felipe dan 12.6 km dari Pico Isabel de Torres.Gunakan peluang rekreasi seperti kolam renang terbuka atau kecapi pemandangan dari teres dan taman. Hotel pangsapuri Kolonial ini juga menampilkan akses Internet wayarles percuma dan perkhidmatan rencam.Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres dan kakitangan berbilang bahasa. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 18 bilik berhawa dingin yang menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan dapur. Bilik mempunyai balkoni persendirian. Televisyen LED dengan program satelit menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan tempat duduk berasingan, manakala pengemasan disediakan Pengemasan tersedia atas permintaan..

Not even a 4*, sadly. This resort has potential to be something better. Let me get the not so great stuff out first: no decaffeinated coffee (unless you want instant) in the coffee shop. Public restrooms had doors that wouldn't close or locks that did not work. Vendors are either very persistent or busy lounging on the resort lounge chairs. Sometimes chatting with the security. Drivers of the ”little vans” can be dangerous, speeding along. Some of the landscaping is overgrown and blocks views. Saw someone nearly get hit by a van as she went to step on the pathway. Beach ”grill” is a very limited buffet. Food would be brought out, wrapped in plastic wrap around 10 and restaurant would open at 11. Food was overcooked, cold and soggy. Reservations are a most. Can only be made one day in advance for next day only. The service in all 3 a la cartes was good. Food was inconsistent. Mexican we had 2xs once excellent and once not good at all. Same meal ordered. Husband had some beef dish and he said it had the strangest ”texture” and gross. Food, everywhere, was average at best. Beverages: juices tasted like fake sugar. Frozen drinks were syrupy and not frozen. Unless you wanted to order a pina colada or coco loco at $4USD or $6 with rum. Water in bottles in room only. Otherwise you get a cup full. Resort was jammed with locals or those from cruise ship on day pass. Cruise ship clients got beach wait services and were able to bring food out of the grill. Food was replenished and fresher at the beach on the day the cruise ship day pass people were there. These people were ”treated” better than those guests on site. When waiting at reception, it seemed at that all the associates were happy to chat up the locals checking in. We waited and finally, had to chase someone down to answer a question. The locals obviously got preference and better service than other guests. We were in adults only room block. Came back to the pool for an afternoon swim and the pool was drained. No explanation. We paid extra (2 couples in 2 separate rooms)for the adults only area. The other pools were loud and had games or loud music and kids. Not what we booked or paid for. When the pool became available, the bottom is so rough you need to walk carefully. The filter/skimmer was not working. We pulled leaves out of the water. Then there was the handfuls of fake hair. Locals arrived with their large, loud speakers drinking and smoking in the pool late into the night. No quiet swim (or any swim because the pool was crowded). The noise bounced off the walls and could be hear around the other side of the buildings. The room we had was very dark, even with all the lights on. The toilet seat did not fit the toilet. Patio door was difficult to open and squeaked loudly when pushed. There was frequently the sewer smell in the bathroom. It was coming out of the shower drain. Shower didn't drain, sink stoppers didn't close, lighted makeup mirror didn't light, ceiling did leak in the bathroom