Hotel Hot Springs di Taiwan, China

Room is clean but small. The chubby lady checking us in didn't show any hospitality. We checked in on an unbusy weekday, yet she put us in a room close to the main road with cars passing by with noises. The window insulation was poorly done, and not sound proof at all. The chubby lady never greeted us the whole time, not even a smile. Everytime we saw her, she turned her face, very cold. We didn't feel welcomed. When we checked out the next day, a different lady, much thinner and prettier, was very cheerful though. She was very polite. It would have been a nicer experience had we were served by her upon checking in.

The private hot spring and sauna experience was excellent. Being able to soak and then rest in our own room — alternating between bathing and relaxing — made it especially enjoyable. The room was not small and was perfectly adequate for two people. Ours even had a small window overlooking the library across the street. Beitou residents are truly fortunate — this place is simply beautiful. The breakfast was also delicious. Their curry was not the typical Japanese style, nor was it Indian; it seemed closer to a Southeast Asian style — I’m not entirely sure, but it was absolutely flavorful. If we return in the future, I would gladly stay here again. Each guest is entitled to one complimentary public bath session per day. However, since our room was so comfortable, we chose not to use it. It’s essentially just a larger communal pool.

There was stains on towel, but they replaced after. There wasnt any amenities and its very inconvenient that we had to check in in another building then walk back to this hotel. Especially tugging all the luggages. The building looks rather run down. Breakfast was cold and limited choices. The pros is the spring water in room and the big bath tub! Overall ok if its for a short stay. Just slightly pricey for a night.

The hotel is honestly overrated. Although it’s quite comfortable I wouldn’t have booked it if I knew they didn’t have hot springs inside, although it’s mentioned in description. Check in process was all online and quite smooth if you do it beforehand, it was convenient that you can leave your luggage before actual check in and after. The location is quite distant from train station , if you plan to move around a lot you’d better find a better option. Overall it was good experience but it seemed to me you can get more for this price in other hotels. And be prepared, your room might face inner garden (another building- which makes it a choice to have inner lights or face other windows right out of your bed)

Hotel with alot of activities for kids to do. Breakfast and dinner with many variety Suitable to stay for family with kids

The only good thing this hotel offers you is a stunning view of the Kaihsiung skyline, however cleanliness and staff could be improved. The hotel says it is a 5 star hotel, but in fact it only offers 3 star experience; hotel staff looks not welcoming, the rooms are quite outdated, the aircon cannot be switched for heat - it was super cold in the room and they turn the aircon for you before you check in - why? It is 15 degrees outside, why your aircon is at freezing mode?

Cleanliness could be improved as there were stains in the bathing area. Hot spring tub is good and relaxing. Soundproofing isn't good as we can hear the room beside us using the water. Love the kids amenities especially the bathroom slipper. Room feels luxurious.

This hotel is outdated, you can see a thin layer of moss on the floor due to the showerhead dripping constantly, the public hot springs area has quite a few jet controllers out of order,l had to request a dehumidifier to get rid of moldy smells in the room. The breakfast was a reasonable price with an average quality, the rooftop naked spa area has beautiful night light views,also,the good thing was all the staff were super helpful for all the requests.

Room is spacious with private hot spring bath. The hot spring is huge and spring water is very hot. Location is not too bad as it’s away from the hustle bustle so it’s quiet. There is a nearby hot spring garden where you can soak leg and have a good massage!

Excellent hotel. Very clean. They can have more children’s activities. It’s more suitable for couples. Gym can be improved. They should have at least Yoga mats. Hotel’s hot spring is good. The breakfast is good, dinner is average. Location is average.