For any type of traveler, I don’t recommend this place. It says here in Trip.com that they do have a second floor. I booked and paid extra 800pesos to avail the ‘second floor’ displayed on their post here but when I get there, the front desk advised they don’t have second floor. Only ground floor. Their gates close at 10pm-12midnight (this is okay btw). When you get back at any time before morning (12md-6am) people there are hard to converse with. They’ll tell you they can’t let you in because of their loose dog. How would a guest feel that as a receiving end?. Also upon checking out, FD called at 12noon, telling for us to ‘come out’ of the room. I asked if we can extend for 30mins because I was in the cr doing toilet. But she advised it’s their protocol and there’s a guest waiting next to be checked in at 1pm.
I waited until 1pm, there were no people checking in. Take note, they had more than two vacant rooms! That chubby girl in front desk. I was just asking for a little consideration given my situation. (Also I checked in late. That was past 5pm yesterday).
I don’t need for people to support my side. I’m leaving a review of how my experience was at this place. What they post here in Trip.com is misleading. Other photos / features they present don’t exist and unable to service the guest. That’s all. This is just disappointing and VERY misleading.
Terjemah