Pengguna Tanpa Nama
18 Oktober 2024
We recently spent a few nights here and overall, it was a decent experience. The cleanliness of the hotel was good, although I did notice that the chairs in our room could use a vacuum, as they had some dark stains. Additionally, the room’s smell could be improved to create a more welcoming atmosphere upon arrival.
On the plus side, I absolutely loved the mattress and comforter; they made for a very comfortable sleep. The location is a major advantage, being right in front of the mall, making it easy to access shopping and dining options.
The staff were generally nice and accommodating, though I found the waiter at the restaurant to be a bit shy. He seemed to lack communication skills, as he didn’t greet customers or smile, which detracted from the overall experience. I think he could benefit from some additional training in customer service.
As for the food, while it was fine, I felt that the prices were a bit steep considering the typical quality and serving sizes.
In summary, while it's not a luxury hotel, it provides a decent stay with comfortable accommodations and a good location. It just needs a few improvements in cleanliness, ambiance, and service training to enhance the guest experience. I appreciated the thoughtful touch of receiving pens upon checkout :)
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