Ulasan Raja Hotel Kuta Mandalika Powered by Archipelago

Do NOT stay at this hotel. Avoid at ALL costs. It is one of the worst hotels I have ever stayed at iny life. Seriously question and want to dispute their 4 star rating which I feel like they just gave themselves. It is 2 stars at best. The whole hotel smells like sewage, and if you are on the first floor, south of the property, be careful because there will be mold all over the bathroom and smell of mold on top of the sewage smell. Shower floor is so brown it seems like it has never been cleaned. The floor is dusty. I couldn't take off my sandals during the entire stay. The sheets have blood stains, and towels are brown and smells bad. I thought the only positive was the swimming pool, but there is absolutely no shade in the pool for most of the day, so you will end up getting a heat stroke and the water gets so warm it feels like a bath. I cannot comprehend how this hotel can operate in this state. I won't be surprised if someone got seriously sick just from staying here.

Not recommended. Hotel room is dirty when we checked in. A lot of hair on the floor. Did not expect this kind of things for a 4star hotel. Breakfast with limited choice. Nothing special about this hotel eventhough is a 4star hotel. No nightlife around this area. Staff is good & helpful.

It was credible stay at this hotel, all staff were friendly felt like home, They greetings always especially front office team who always smile whenever we met them at lobby. The location just close to the beach and you may enjoy the view of mandalika's beach from their restaurant

這個酒店位置還是可以的，服務也是ok的。槽點都在圖裡，配了文字註釋的。總而言之～慎入！

Love the hotel ambience! Friendly staffs and comfortable bed

lokasi luar biasa pinggir pantai.,view ciamik tapi kondisi hotel kurang baik dari segi finishing bangunan, terakhir kali dapat kamar mandi yang airnya menggenang karna kemiringan lantai yg salah 😆😂

Syahrul and his team made our stay wonderful! We'll surely come back soon! PS: The views from the Ocean Facing Rooms are amazing! :-)

Location is good facing the beach, there are activities at the beach, ie electric motorcycle Very crowded during my stay due to local bank annual event Wifi is very week in the building, seriously need improvement Breakfast is ok, nothing special. During shower, the hot water is not possible to adjust, the water either too hot or too cold during shower. Won’t come back again due to the wifi & hot water issue

Hotel is in an okay location however the workmanship/finish in the rooms is very poor. In Australia a Council would not approve it. I feel sorry for the staff as they are lovely. There is no hot water, no spa, an okay gym that smells with torn carpet. Our room required a re-clean with clean linen and beds re-made. If I was the owner of this newish hotel I would be devastated with the end result. Very poor building and the owner doesn’t appear to want to spend any money for its upkeep.

On the surface, it is a beautiful looking hotel, but the fit & finish lets it down. Great location on the beachfront and not far to walk to the supermarket & other shops.

Excellent Customer Service! Thank you Farid & the rest of the staff for a lovely overnight stay. The breakfast buffer was the BEST we’ve had so far in our journey - the food in the bain-marie was not only fresh & tasty - but was HOT with a wonderful selection of dishes to choose from. The ocean view from our room was divine, with a really cool shower with a view - I had a heavenly long HOT shower (yes I love hot food & hot showers & it’s often not always available in some of the other resorts).