Hotel berhampiran Lapangan Terbang Redang, Pulau Redang

Sari pacifica review Worst experience ever Price: too expensive for this kind of service. I’ve experience better service and facility with a cheaper price. You would think that with a pricey packaged, the service would be good right? NO Facility: no water for guest, but can switch on fountain and swimming pool. And got water for staff quarters. Food: some are tasteless and bland, some are too salty. No in between one. We rather go out to buy lunch dinner rather eat their food. Staff: Worst front desk staff that they can hire. Im surprised their management hire this kind of people. No hospitality, no manner, no common sense. You should do a re-organisation. No critical thinking, dont know how to handle crisis. Overal experience: Check in and room situation: We arrived at the resort at around 11am. And during the check in, the staff there mention that our room is yet to be ready (and informed that the check in time is actually 3pm) , and they said that they *will inform us by calling my number when the room is ready*. After that, we keep asking them the room status every hour. At our 2nd time asking, they mentioned that there is some maintenance issue that they need to attend to our room, and its not yet ready. So we waited. We waited until 2.30pm, and decided to ask them the room status. And when we asked them for an update at 2.30pm, only they informed us that our room is actually leaking and the maintenance not able to fix it. So they offer us a 2 separate double room (we booked a quad sharing instead of double sharing), they didnt really give us and option, we need to take it because we have been staying outside for almost 4 hours. But even though they offered 2 room, only 1 room is ready, and another room will only be ready at 4 (be mind that the check in time is at 3pm). They didnt even have the courtesy to do as what they say (which is to call me when there is a room or an update about our room), they didnt call me to say oh we have a room ready. So if i didnt go and ask, they will just let us sleep under the sun, in our travel clothing until the sun is set?? 2nd day lunch situation: They refused us our lunch on the second day because quote “oh we will not provide the lunch of the people that go for snorkelling because we have prepared it at Sari Pacifica Lang Tengah. We have prepared the lunch at Sari Pacifica Redang for the exact number of pax that didnt go for snorkelling trip”. Please note ah, the lunch was in a buffet (self service), so how can a 4 person eat until finished everything? At 9.20am the same morning, i already informed the snorkelling centre guy that our group will not join for lunch. And also at 12pm, just before lunch, we took our new room key Winnie, the front desk manager also aware that we didnt go for snorkelling trip. And when we make a complaint through our agent, they defended that we need to inform them (front desk) if we dont want to go for snorkelling. But their management also said that, the snorkellin

I knew this resort thru my relative. I didn’t read the review before and now I’m shocked when I read those review after my stayed. It was totally different from my own experience. First of all, thank you of hosting me and my family (from KL) with 3D2N trip, we had two sea-view rooms accommodated for 3 adults and my 13 yo twins girl. Our package included two-ways boat transfer, snorkelling, 3D2N meals which included 1 BBQ buffet dinner. When we arrived jetty, resort staff already waited there for us and assist us brought our belongings to the resort. Our rooms are equipped with aircond and water heater. The down side here is the water pressure is too low. Other than that the rooms are clean and bed are comfortable, we had a very good nights there! Overall the accommodation was above expectations. Staffs there are friendly and all the meals provided are special and delicious, especially curry chicken, fried egg (must try)… The impeccable service and hospitality of the staff made our retreat most enjoyable. We were very impressed by their responsiveness. We are lucky met owner during our stay. This couple are so lovely, friendly and kind. Most important both of them with no airs and graces. Our family are very happy and enjoyed this trip and definitely we will intro this to our friends and family in KL.

Kami tinggal selama beberapa malam di Aprill, Hotel terbaik yang kami tinggali, ia sangat bersih, dan kakitangannya sangat ramah, saya tidak mahu pergi !!! 2 anak saya berumur 5 dan 7 tahun berkata ia adalah “Holtel terbaik !!!” Dengan kolam renang anda sendiri, Ia betul-betul di pantai yang dikelilingi oleh hutan rimbun dan hidupan liar, kami melihat begitu banyak ikan tropika juga betul-betul di hadapan hotel, Ditambah penyu !!! Saya telah menempah untuk kembali pada bulan Ogos untuk harga yang berbaloi, dan restoran yang dilihat mempunyai menu yang baik sangat mengesyorkan ”daging lembu merah”

Decent rooms, clean and simple- with good service. Rooms are simple with Airconditioning and bright airy rooms. Only lacking was a water heater (that is if you like hot showers!). Fuss free, located in the middle of a hilltop- between coral beach and Long Beach. It’s about a 12 mins hike uphill from coral beach jetty or a 5 mins stroll from Long Beach. Good for those wanting a simple fuss free accomodation in a jungle hilltop!

This is my third time staying at Mimpi Perhentian. It is sad to share that my experience this round is the worst as compared to the first two trips. There is no toiletries refill after the room was made up because the items are out of stock. I do understand that it closing season soon because of the monsoon. However, I did pay for the room at full price. Why do I have to be the collateral damage of the weather? The bed sheet and comforter have a smell which is caused by the sheet not drying properly. On my fourth day, the room was not made up when I returned to my room at noon. I called the front desk and told them to give me a new set of towels and omit the housekeeping. At around 4pm, the housekeeping staff knocked on my door and wanted to make up the room. Hence I am not sure if they have initially forgotten to make my room or if they only have one staff to do housekeeping. On top of that, I had a rude encounter with the restaurant manager. I went diving daily at 8am hence I have made a special request to pack my breakfast (which is included in the room package) and I will collect it at noon time. On the first day, the packed food portion was too little so I requested extra fruits on the second day with the restaurant manager in the morning. She said ok and when I collected my food at noon, it was not packed. Hence I asked the waitress on duty to pack it for me instead. On the third day, I saw the same restaurant manager again and I explained to her that she didn’t pack the extra fruits for me. She said I was not allowed to pack the food after I have eaten at the restaurant. I told her that I go diving at 8am, and I have never sat down to eat. She started to raise her voice and told me that I cannot pack the extra fruits because customers are only allowed to have one portion of fruits (which looks like a portion for a child). Which I find ridiculous because I get to dine an unlimited portion if I dine in. Furthermore, I did not request the packed food for fun. I will have digestive problems if I eat and dive. The restaurant manager was not only rude and inconsiderate, it is most disappointing that she judged me when all I did was take care of my health so that I can enjoy my dives and holiday.

Hotel best gilaaa!!, service veryyy the tiptop. Service kena dengan hotel 5star veryy friendly ye staff dia. Setiap petang akan dapat free drink and sedap ye smoothie dia. Breakfast palinggg onzz yee mcm mcm pilihan. Bilik overall okayy cuma takde tv. Plus staff akan kemas bilik and topap balik air botol if dh habis. Then, Area hotel banyak kedai makan waktu malam juga so u guys takkan boring. Mknn sedap2 cuma aga priceyyy sikit la. Jadi kene standbyyy wangg yg byk coz of dlm tu tkde atm.