Sheraton Qingyuan Lion Lake Resort & Golf Club

Ulasan Sheraton Qingyuan Lion Lake Resort & Golf Club

Sheraton Qingyuan Lion Lake Resort & Golf Club

No.1 Lion Lake Avenue, Henghe Street, Qingcheng District, Qingyuan, Guangdong, 511520, ChinaLihat Butiran Hotel
Sheraton Qingyuan Lion Lake Resort & Golf Club
Sheraton Qingyuan Lion Lake Resort & Golf ClubSheraton Qingyuan Lion Lake Resort & Golf ClubSheraton Qingyuan Lion Lake Resort & Golf Club
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Ulasan Tetamu

4.7/5
Cemerlang
2125 ulasan
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.6
Perkhidmatan4.8
Kebersihan4.8
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Semua ulasan(2125)
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Bufet yang lazat(83)
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Mempunyai kemudahan untuk kanak-kanak(70)
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Aktiviti untuk keluarga tersedia(21)
Ulasan kurang baik(38)
TheoCarpenter
Bilik Pemandangan Taman Deluxe(Katil King)
Menginap pada Okt 2024
Pasangan
5 ulasan
2.7/5
Disiarkan pada 5 Okt 2024
The hotel is in a great location and is very beautiful. That being said the hotel is more of a resort for children. The service was not good. The bedding wasn’t changed, and the room service was exceptionally slow.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, hello! Welcome to Sheraton Qingyuan Lion Lake Hotel! We apologize for any imperfections during your stay. Regarding the problems mentioned in your review, we have immediately informed the room department to ensure that guests are provided with a comfortable holiday environment. Sorry again for the inconvenience during your stay, the hotel is always committed to providing guests with warm and thoughtful service! We look forward to your next visit! I wish you all the best! FOM Owen Wang
Pengguna Tanpa Nama
Bilik Pemandangan Taman Deluxe(Katil King)
Menginap pada Jan 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jan 2024
Great location, a really pleasant, spacious and clean room with a marvelous view on the lake. But the thing that makes this such a good place to stay are the staff, especially Lynn, Luna and Dylan. They are incredibly helpful and generous with their time and advice. As for food, breakfast was excellent (Chinese+Western cuisine).
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing Sheraton Qingyuan Lion Lake Hotel as your stay! Thank you again for your recognition and appreciation of our staff service, we will be the first time to share your praise to them. You are welcome to visit the hotel again and taste more of the signature food, we sincerely look forward to your visit again! Director of Rooms Shao Jian
Aliman
Bilik Pemandangan Taman Deluxe(Katil King)
Menginap pada Mei 2024
Solo
8 ulasan
4.0/5
Sangat Baik
Disiarkan pada 17 Mei 2024
Overall a pleasant stay. However, the management should pay attention to the quality of food at the Western Restaurant. Borderline unacceptable!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, Welcome to Sheraton Qingyuan Lion Lake Hotel! We apologize for any imperfections during your stay. Regarding the issues raised in your review, we have immediately informed the F&B department to ensure an exceptional dining experience for our guests. We look forward to your next visit! director of Rooms Anson Shao
Jackychl
Bilik Queen Saiz Deluxe dengan Pemandangan Tasik
Menginap pada Ogo 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Sep 2024
very good I would share this hotel to my friends. Good seviers
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Welcome to Sheraton Qingyuan ! Thank you for choosing to stay with us and giving us a perfect score review. We appreciate your support and recognition, and we look forward to your next visit.
The World Travelor
Bilik Pemandangan Taman Deluxe(Katil King)
Menginap pada Nov 2023
Pasangan
17 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Nov 2023
Very good love it so much, nice scenery with good food worthy
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, warm greeting from Sheraton Qingyuan! Thank you for choosing Sheraton Qingyuan. Thank you for your advice and guidance to the hotel team, we will continue to strive to do our best. Wish a happy life! Shao Jian director of rooms
Pengguna Tetamu
Bilik Queen Saiz Deluxe dengan Pemandangan Tasik
Menginap pada Dis 2023
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Dis 2023
The staff were mazing right from the porters, the front desk young man Casper, received us and enlightened us on how to get about, one of the managers Fancy Su ensured we started off nicely. The environment was full of where to go which we couldn’t complete and have to return to continue. Thanks to all of you who made our stay comfortable.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing to stay at Sheraton Qingyuan Lion Lake Hotel and for your high recognition and praise of the hotel. Thank you again for your recognition and appreciation of our staff's service, look forward to your visit again. Room Director Shao Jian
Hifi man
Bilik Pemandangan Taman Deluxe(Katil King)
Menginap pada Dis 2023
Keluarga
22 ulasan
4.7/5
Menakjubkan
Disiarkan pada 25 Dis 2023
What a nice hotel in mainland China, Really excellent.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing to stay at Sheraton Qingyuan Lion Lake Hotel and for your high recognition and praise of the hotel. Thank you again for your kind comments and look forward to your coming again. Director of Rooms Shao Jian
Pengguna Tetamu
Bilik Pemandangan Taman Deluxe(Katil King)
Menginap pada Jan 2024
Pasangan
19 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Jan 2024
good service attitude and environment
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing to stay at Sheraton Qingyuan Lion Lake Resort. Thank you for your praise of the hotel's service and environment. We look forward to see you again.
Pengguna Tetamu
Suite Mewah
Menginap pada Ogo 2022
Keluarga
4 ulasan
4.5/5
Hebat
Disiarkan pada 12 Ogo 2022
Among the many memories of the hotel, I was most impressed by him who showed us around the hotel with a golf cart on the first day. The sunset was beautiful, and it remained the most beautiful memory of this trip. It was inconvenient because there were quite a few facilities that were not operated, but everything was understood because he gave me good memories on the first day. thank you, anson👍
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, Thank you for choosing to stay with us.To give our guest warm service and lovely environment is what we need to do, hope to see you again in our hotel and wish you all the best. -Director of Rooms : Anson Shao
Ash & Meds
Menginap pada Jun 2022
Keluarga
10 ulasan
3.5/5
Disiarkan pada 5 Jun 2022
Our stay at the Sheraton Lion Lake Hotel can be summarised in one word, disappointing. I believe this was/has the potential to be a lovely hotel to visit. The hotel and its grounds are massive, however, most areas are closed and there is a general feeling of abandonment. Fountains and water features are empty, shops closed, grass is overgrown and facilities a little dated and tired. The indoor pool and one of the restaurants were closed and the outdoor pool was not very clean. What it did have was excellent customer service, the Moroccan theme was very cool and the rooms overlooking the lake were clean and had a lovely balcony. Overall, not worth the money. If you are looking for a base to sight-see Qingyuan, there are much cheaper hotels around and if you are wanting to enjoy a staycation this will be a disappointment.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thanks for writing such a long comments (169 words) to give us detail experience with pictures. we will follow up immediately. To give our guest warm service and lovely environment is what we need to do, hope to see you again in our property and wish you all the best. - Director of Rooms : Anson Shao
Blondie_in_China
Signature Suite
Menginap pada Apr 2022
Pasangan
2 ulasan
4.5/5
Hebat
Disiarkan pada 6 Apr 2022
Lovely stay at Sheraton. Second time visiting, decided to book the signature suite and it really didn’t disappoint. Amazing room and views of the lake. Staff was very helpful and friendly. Will come back again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear customer, thanks for choosing our property again. It's great to see your kindly comments and lovely pictures. Hope to see you again in the near future. Have a nice day! - Resident Manager: Jay Zhou
Pengguna Tetamu
Menginap pada Ogo 2022
Keluarga
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 4 Sep 2022
Huge hotel, outdated but still in good condition. Great for families BUT the indoor playground really needed a deep clean, the pool water was full of bugs on a Sat.afternoon (better next morning)and the water in the indoor pool way too cold.Outdoor playground was great, rooms very nice though smelling heavily of damp. Breakfast was fantastic!Staff were helpful wherever we went. I would not recommend the Chinese restaurant or the buffet-do yourself a favour and drive 10min down the main road to a countryside restaurant,where you can eat massive portions of delicious ribs, roast chicken,tofu,veg,etc.Generally,we had a nice stay and would come again but the things I mentioned above really need to be taken care of.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thanks for writing such a long comments to give us detail experience. we will follow up immediately. To give our guest warm service and lovely environment is what we need to do, hope to see you again in our property and wish you all the best. - Director of Rooms : Anson Shao
love1-1
Bilik Deluxe Lake View Twin
Menginap pada Jan 2023
Bisnes
113 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Feb 2023
Thanksgiving thanks thanks thank thanks thank thanks
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,您好!感謝您選擇入住本酒店並給了滿分好評!謝謝您對酒店的支持和認可,期待再次回來,祝您萬事順意!房務總監邵鍵
danaehatzi
Bilik Pemandangan Taman Deluxe(Katil King)
Menginap pada Jan 2022
Pasangan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 19 Apr 2022
Overall a good experience during Chinese New Year. Went a few days before the official start of the holiday season so it was less crowded. Got upgraded to the lake view room and were given a 200 RMB off coupon each for the spa ( make sure to ask for any special guest discounts at the reception). The spa experience was nice, a bit pricey but well up to Sheraton’s standards. Dine in service was a bit disappointing and very expensive however the breakfast was good with plenty of choices. The resort is huge, you can walk or rent a cute bicycle to explore it for an hour. There are some boats you can also rent to go on the lake. Everything is extra. Far away from the main attractions (mainly the bridges) but you can hire a car for about 80 RMB.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thanks for writing such a long comments (143 characters) to give us detail experience with pictures. To give our guest warm service and lovely environment is what we need to do, hope to see you again in our property and wish you all the best. - Resident Manager: Jay Zhou
Anthony Pandaway
Bilik Deluxe Twin Pemandangan Taman
Menginap pada Jul 2022
Keluarga
41 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Ogo 2022
Amazing place, Amazing stuff! My kids join to stay there ! It's very charming hotels. But there is no way to charge EV cars (only tesla)
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, Thank you for choosing to stay at our hotel and sharing your experience with us. Thank you very much for your advice, we will follow up immediately. To give our guest warm service and lovely environment is what we need to do, hope to see you again in our property and wish you all the best. - Director of Rooms : Anson Shao