Ulasan Holiday Inn Resort Qionghai Guantang

okokokok

The bathroom area couldn't be locked and the door was extremely heavy (need to use a lot of strength to close) which I suspect was faulty. The service was remarkable as my friend fell and they even came up to apply medicine for her. The support was good.

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Good stay. Just what we expected. Happy to recommend and we would come and stay again.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

This hotel is just OK. Definitely not worth the price unless you're planning on spending a lot of time in the hot springs. No bathtub in rooms. Restaurant doesn't have many items on the menu. Staff is friendly. Hot springs are good

為了躲避颱風摩羯襲擊，過來官假日酒店，特殊時期也深刻感受到酒店的熱情服務，房間很乾凈，打掃衞生阿姨也非常的熱情，環境非常的優美，適靜，很適合度假，非常遺憾遇到天氣不好酒店一些好玩的項目沒有體驗到。這次還特別感謝酒店前台的Sophia 小姐姐， 免費給我升級房間，還贈送了早餐，在入住期間有一些不明白的，衹要問她都能及時回覆，整體感受不錯，下次有機會還會再來。

酒店環境很優美，特別感謝客房主管金玉姐姐的服務送的小熊貓很可愛，還有前台小李Spring的貼心服務，和每一位前線服務人員，你們的服務太棒了，本次入住很温馨，送的果盤有人超級甜，餐廳的Will Chow服務也超級棒，孩子們玩的很開心。

終於有時間帶娃來官塘假日玩，身為也是品牌酒店人，不會隨便給酒店差評，但也寫個自己的客觀體驗感受! 1.辦理入住沒有等待，很順暢，前台小鄧服務態度很好，笑容有禮貌，會主動説預訂自助餐有優惠，這個很有意識，對酒店營收很好! 2.園區活動豐富，入住一天孩子活動基本能安排的很滿。魔發項目幫我們小孩綁頭髮的小姐姐綁頭髮技術可以再好一些，綁完不是很整齊有點凌亂，回去又重新綁了一遍。 3.吃早餐區域，餐廳服務員服務意識都很好。 4.客房洗手間，沒有垃圾桶很不方便。 5.客房服務都挺好的，響應很速度。 總體體驗，挺好，值得一住!

設施：整體設施不錯，就是可能裝修年代有點長洗手間洗臉盆的膠條都發黴了 衞生：入住整體打掃的挺乾淨的 環境：環境特別好因為在景區內環境很美，就是入住時過節人多整體有點超，房間隔音不是很好，房間整體不大，陽台很大，洗手間還蠻大的 服務：服務中規中矩，親子活動有管家提醒，服務我們的刺蝟小姐姐，有活動會提前提醒，也會提前預約，早餐因為是會員有會員專享就餐區，想説一下整個早餐就餐區都不是特別涼快，其他還可以，早餐也是中規中矩的品種沒有特別豐富，特別謝謝餐廳胡少玲，看我們帶着孩子，主動幫我們送餐，大人取餐還幫我們看了一下寶寶。

第二次來住了 這次帶了寶寶來體驗到了之前沒有的更多樂趣 這次住的是湖景房 陽台視野開闊，可以看到樂園湖景和酒店大堂 酒店裡麪的親子設施真的非常完善及用心了 入住就給小朋友送玩偶 樂園旋轉木馬無限次坐，坐到不想坐哈哈 小朋友坐了個爽 小火車也很棒 環酒店一圈 酒店大堂就有投幣可以玩的一些設施 網紅吉他泳池和室內泳池完全是小朋友玩水的天堂 這次特別帶小朋友體驗了下蛋糕小課堂 寶寶人生中第一次做蛋糕達成 總之非常棒的一次親子出遊體驗，特別感謝前台Nicky 客房部燕子姐姐 餐飲王小藝 以及彩虹姐姐的熱情服務

依依不捨離開了瓊海官塘假日酒店，每一天都過得充實又快樂，泡温泉，游泳，去附近的白石嶺坐覽車，登頂峯，寓教於樂。最後一天的晚餐也很豐盛，食材新鮮，即符合大眾口味，也兼顧到長者和孩子的需求，很温馨😊