Hotel berhampiran Edith Cavell Bridge, Queenstown

Staff were friendly and accommodating as we arrived to Queenstown late due to plane landing delays that evening. We booked the twin bunk room and surprised at how big the ensuite toilet was - it could have been another room! Standard hotel amenities but we're especially delighted by the hot beverage vending machines as it provided us with a convenient pick-me up coffee whenever we needed it (travelling takes a toll on your body, for sure!). Social and dining spaces were plenty and the view at the rooftop that overlooked Queenstown was beautiful. Overall, a good stay but wished the app was less buggy and doesn't log guests out when we're offsite too long.

Absolutely brilliant stay - wouldn't stay anywhere else. We had one night here, our second night at a different hotel for a conference, then back here for two nights. This place was by far the all round winner! So close to town (a 2 minute walk) and having full kitchen facilities was a definite bonus. Great hosts and super easy check in and check out.

Great location, this facility is suitable for those not fussy about where they stay. I did not enjoy it. I think I was expecting more and didn’t do enough research. I imagined there was the backpackers part and also a motel part of this facility. The room is what it is and it just wasn’t for me. Below is my experience of the facility. The room was dirty and very basic with no breakfast capability in room. No bowls, spoons etc if there were these items in the building somewhere to use, I was not advised of this. The Air con can not be controlled from the bedroom and you need to go down three floors to reception to ask them to set it to the temperature you want. You need to do this every time. The pillows are stained yellow and I was only given one pillowcase for two pillows. I’m not sure what was expected with the other. The shower door opens in front of the faucet making it difficult to switch on without getting wet. There was cobwebs and dust on vents and aircon. The balcony is very small but looks out over the beautiful lake and mountains. The balcony was shared with the neighbouring room. The carpet had something spilt on it which had not been cleaned. It wasn’t stained, it was hard and dried. The beds were comfortable enough and the sheets were crisp and white. Overall I wouldn’t stay here again as I prefer my hotels a lot nicer and more resourced but for a young adult looking for somewhere to sleep for a party weekend/backpacker I’d say it’s more than suitable.

My wife was at a conference in Queenstown, and I went along as the hanger-on. From Nelson, it's not that far. She didn't want to stay at the conference hotel, and decided that Hulbert House looked nice. She was right, nice it was. Very very nice. I've stayed in hundreds of hotels. I used to travel the world, five months a year, for work. I can honestly say that I now have a new favourite hotel. And it's Hulbert House. From the welcome to the farewell, it couldn't have been better. Jay, Jade and Martina could not have done any more to make us welcome. And we had the place to ourselves. There were no other guests during our stay. That's pretty special. When you're handed a menu at breakfast and told ”it's just a guideline”, and to ”let us know if there's anything you want special tomorrow”, you know you're in somewhere that is just good. New Zealand has good coffee. Hulbert House has great coffee. That breakfast just sets you up. Out all day and you come back to a warm house, scratch-made canapes and superb wines, all complimentary, you're on a winner. The house is imeccably decorated, the rooms unique, and plush doesn't do it justice. Someone knew what they were doing when they designed this place. It's special. Queenstown itself is a great place, my new favourite hotel in the world made it even better. Thank you. Even though we now live on the other side of the world, I hope we will be back.

My wife and I stayed at The Spire for a celebration weekend, in one of the Deluxe Suites (Level 2, facing the lake). Others have commented on noise issues. For us, it was noticeable but certainly not disruptive, and we loved the mountain view so were glad to be on that side. The staff at The Spire were all wonderful, and we felt like they created a very welcoming and friendly atmosphere. The suite itself was awesome, and everything we'd hoped. The onsite bar and restaurant was very good (definitely make the most of the included breakfasts) and our only regret was not having an evening meal there (though we did try one of their crayfish toasties with our complimentary cocktails - both the toastie and cocktails were superb). We had asked for the staff to arrange a few things for our stay, and everything was amazing; from the airport transfers, to the private sight-seeing tour, and the incredible massage therapists who set up in our suite for a couple's massage. It was all fantastic. Thank you team, for helping us to create some wonderful memories. I hope we can be back sometime (we promised to come an dine at No. 5!)

Good location, comfy room with balcony with partial sea view. Had everything you needed but was a bit of a strange layout in the whole complex. To get to our room from reception we could get part of the way by a lift but then had to go outside twice to get to the right block. However, there was parking in the basement which had a direct lift up to the floor we were on. Like most places in Queenstown, there was a lot of building work going on & roadworks which made things a bit awkward but not impossible. Staff were friendly & helpful. There was a restaurant on site but we indulged in room service which was excellent.

Didn't eat at hotel and so csnt comment on food. Guest laundry closed at 2200 as is in accomodation block and so noise concerns. Caused a bit of a problem.

The location was the best part for us. It was very central in Queenstown and surrounded with many good restaurants, bars and shops. If you are planning on skiing or doing an excursion there are many pick up spots and tour operators near the hostel as well. The room was a good spot to sleep. The bed was comfy, the bathroom was clean and they provided a nice small space heater to keep the room warm if needed. We didn't have any body wash on our first night in the shower, we reported to the front desk and they gave us a couple of bars and we were told that they would replace in the morning but when we came back it was unfortunately not replaced but we did get another small bar of soap. The remote in the room was disgusting and covered in what I imagine was at one point part of some good fried chicken or possibly pizza but everything else seemed to be fine. Check in was a little tricky because there is self check in/check out tablets at the entrance. We couldn't figure out the right combination of booking reference number and name because we had received Jucy's confirmation code in a separate email. The attendant did offer to help us out but we got the right combo at that very moment. You can pick your cards to activate them and we had no issues with this part but later that evening my card deactivated and I went to the front desk a second time to get it working on our first night. The hotel has some very good signage and arrows to tell you where your rooms are and the amenities (rooftop bar/restaurant, laundry room and kitchen area). The hotel seems to be more of a party hotel and when we arrived there was lots of drinking and people having a good time. This went well into the night and the noise seemed to travel well down the hallway from the rooms that were hosting. We could also hear our neighbour coming and going throughout the first night but it was relatively quiet between 12-6. We picked this hostel for the location and to save a little bit of money for excursions. It did get very busy in our area the first night we were there but after that we had no issues with the traffic. It was a 15 minute ride to the airport in the Uber and the bus stops at the nearby Stanley St bus hub and only takes about 25 minutes to go to/from the airport with limited traffic.