Hotel berhampiran Merino Frank di Queenstown

The rooms were very average condition, but our kids enjoyed the big deck to play on. Staff werent very helpful and seemed noone knew what was going on, slack communication it seemed. I had also requested our family rooms to be close (twice) yet when we arrived we were on different floors! The man at the desk had no explantion or idea how to fix this issue. Eventually I called for the manager and she changed the rooms for the following night. The restaurant was unimpressive for the high prices also. Had much better meals in town.

The location was the best part for us. It was very central in Queenstown and surrounded with many good restaurants, bars and shops. If you are planning on skiing or doing an excursion there are many pick up spots and tour operators near the hostel as well. The room was a good spot to sleep. The bed was comfy, the bathroom was clean and they provided a nice small space heater to keep the room warm if needed. We didn't have any body wash on our first night in the shower, we reported to the front desk and they gave us a couple of bars and we were told that they would replace in the morning but when we came back it was unfortunately not replaced but we did get another small bar of soap. The remote in the room was disgusting and covered in what I imagine was at one point part of some good fried chicken or possibly pizza but everything else seemed to be fine. Check in was a little tricky because there is self check in/check out tablets at the entrance. We couldn't figure out the right combination of booking reference number and name because we had received Jucy's confirmation code in a separate email. The attendant did offer to help us out but we got the right combo at that very moment. You can pick your cards to activate them and we had no issues with this part but later that evening my card deactivated and I went to the front desk a second time to get it working on our first night. The hotel has some very good signage and arrows to tell you where your rooms are and the amenities (rooftop bar/restaurant, laundry room and kitchen area). The hotel seems to be more of a party hotel and when we arrived there was lots of drinking and people having a good time. This went well into the night and the noise seemed to travel well down the hallway from the rooms that were hosting. We could also hear our neighbour coming and going throughout the first night but it was relatively quiet between 12-6. We picked this hostel for the location and to save a little bit of money for excursions. It did get very busy in our area the first night we were there but after that we had no issues with the traffic. It was a 15 minute ride to the airport in the Uber and the bus stops at the nearby Stanley St bus hub and only takes about 25 minutes to go to/from the airport with limited traffic.

I stayed here two nights on a Riviera Tour of New Zealand. The hotel consists of different linked buildings. However it is very easy to get lost despite them giving you a map. Our rooms overlooked the gardens unfortunately and not the lake. The rooms were ok. A bit tired and in need of refurbishment. However the beds were comfortable with good quality bedding and pillows. The location of the Hotel is at the top of a very steep hill that leads into Queenstown. The walk up is taxing for older people so be aware. The hotel has the usual facilities of bar, restaurant gym and pool. I can't comment on the gym or pool as we did not have time to use it. The outlook from the hotel is over the lake towards the Remarkable Mountains one of the locations used in Lord of the Rings. It is an absolutely stunning place. Queenstown has lots to do. We took advantage of this. The breakfast was good with hot and cold buffet. Plenty of fresh fruit and pastries as well. A group of us ate in the bar on evening after a tour. Everyone enjoyed their food. Drinks were not to expensive either. The place is a pain to find your way round, so allow time for getting lost when meeting people.

Our Lakeview room had a series of defects. The phone did not work, neither did the TV, the sink would not drain water, the shower curtain was torn off the railing, the room looked like it had not been vacuumed nor dusted and the balcony had empty beer bottle awaiting collection. Having complained to the duty manager he switched our room to an alternate cheaper room. However, this room too was dirty and needed dusting and vacuuming. We thought we deserved a glass of wine to get over this but found that the wine glasses provided were filthy and needed cleaning prior to use. ( so much for Covid safety) Having returned from Queenstown we then found that we were locked out and had to get our entry cards reprogrammed . However, the icing on the cake was that we found that the king size bed had no mattress protector, we called reception and housekeeping and got no reply. Additionally, both rooms had a trip hazard into the bathrooms which could do serious injury for those using the bathroom at night The hotel prides itself cleanliness in its advertising, but this stay was just woeful and housekeeping should be given lessons on how to present rooms properly. The duty manager advised that the hotel was about to be refurbished but this is no excuse to drop standards. Having left the hotel I was given a survey form to respond to and I listed all of the above but to date have not had any response but do I really expect any follow up ? DO NOT STAY HERE, even if the hotel is refurbished because the staff will still be the same without proper training .

I stayed at the La Quinta Wyndham for 2 weeks in March of 2023. I didn't rent a car. The friendly staff went out of their way to teach me how to be able to travel around Queenstown New Zealand via the public transportation system. House keeping was excellent. They even put my dirty dishes in the dishwasher at times for me.

Hilly place , good exercise. 16 mins walk to the city centre and gondola rides. Free breakfast and I like it 7-9am. The lady staff, was friendly . Plenty of parking spaces, amazing view. Don’t expect to much you get what you payed for. Room is just okay, we had TV, and microwave, electric kettle and fridge. The toilet is small but that’s expected , shower pressure is great!

Was a nice stay with nice staff. Very comfortable beds and a nice to have the privacy curtain too. Showers were nice and warm, the shower began to over flow and staff fixed as soon as I told them. Nice lounge and kitchen too with plenty of books, movies and games. Due to poor weather the mountains were closed but the lodge has chalk board of everything going on in queenstown.

We enjoyed our stay at Ramada by Wyndham Queenstown Central. The location is a short walk to downtown Queenstown. The space was clean. The room was outfitted with cooking equipment. We would come back and stay here.

I couldn't fault Absoloot. The staff are exceptionally friendly and helpful. The location is perfect, right in the heart of Queenstown. Room was large enough, beds comfortable and bathrooms/toilets clean. The breakfast room/kitchen is open and airy. Ideal scenery over a slow breakfast. The lounge room was filled with bean bags, books and a large TV screen. I slept there on my last night after putting up with two nights sharing my room with a loud snorer.

We are a family of three and we spent nine nights at the Crowne Plaza in Queenstown. The hotel staff are very friendly and helpful and the hotel is in a great location but these are the only positives. We had complimentary breakfast for nine days but didn't eat it once during our stay. We attempted breakfast but it was well below average. I can recommend the orange juice but we much preferred to go elsewhere for our morning coffee and a bite to eat. We also ate at the restaurant on the first night but that was enough for us. This was also below average and we never returned during the remaining eight nights. The hotel is very much a three star hotel standard. It's an ageing property with small rooms and very limited hotel amenities. The hotel isn't cheap and I would say that it doesn't represent good value for money. This is one of the worst IHG hotels that we have visited. We were actually looking forward to leave, which was a shame as Queenstown itself is stunning. We are now spending a few nights in the Hilton Hotel in Auckland before returning to Australia. In all honesty we all had a huge smile when we checked in to the Hilton and felt so relived to be back in the type of hotel that we are used to.