Hotel berhampiran Peter Hines Williams Stadium, Raleigh

My six year old daughter and I came to Raleigh for an overnight girls’ shopping trip while her brother was at sleep away camp. This property came recommended from a colleague who frequently visits. I cannot say enough, good things about how convenient it is to the different places we were trying to go. Being Wolfpack fans, our Bell Tower view did not disappoint! More that, our experience was made by the front desk attendant, Dwight. He could not have been more friendly and welcoming, particularly to my daughter. He asked her name and used her name whenever he saw her on property. It made her night when we came back from shopping and he called out to her. He truly went above and beyond to make her feel comfortable- she was like Eloise at the Plaza!

From the moment I walked in the door I was impressed with this hotel. As a professional in the customer service field I have a unique perspective in my evaluations. The front desk personnel were personable and efficient. Lobby was beautiful, rooms were impeccable, beautiful and well maintained. When I checked out I left a bag, as I live 4 hours away I couldn't just pick it up. I was arranging UPS to pick it up but nothing went right but the staff was patient and worked with me till everything worked out. Grateful is an understatement. Would strongly recommend this hotel if you are looking for a comfortable and stress free stay.

Perkhidmatan pelanggan yang hebat, sangat memahami dan mengendalikan diri mereka dengan sangat profesional. Disambut dengan penuh hormat. Bilik itu bagus dan sangat luas.

My wife and I are loyal Marriott customers, so we were delighted when the ballroom dance competition we attended was to be held in the Raleigh Marriott Crabtree Valley. The local is just accress US 70 from the Crabtree Valley Mall and within a few minutes of restaurants, shopping, theaters, etc. We had requested a room upgrade and were given a slightly bigger room wtih two queen beds and a small balcony. The balcony overlooked a roof and didn't provide much of a view. The room was clean and the beds were very comfortable. Because we would be changing outfits during the competition we elected not to have housekeeping. We did, however, order room service breakfasts on the three mornings we were there (other competitors complained of slow service in the restaurant). These was a modest sized desk that my wife used for her ballroom makeup. However, it was not equipped with a lamp which was a disadvantage. In fact, the lighting for the entire room (other than the entrance and bathroom) consisted of a sconce on the wall adjacent to one bed, a lamp between the beds, and a reading light for each bed, which we found generally inadequate for the size of the room. As is the case in most hotels these days, closet space was minimal. The sliding ”barn door” that covered the closet or the small fridge (depending on its placement) had a full view mirror, but was very difficult to slide from one side to the other. The outlets adjacent to the beds had lost their grip, so anything plugged into them was likely to fall out. Several hundred people attended the competition, and we assumed that most, if not all, were staying in the hotel. However, only 2 of the 3 elevators were functioning, forcing many attendees to take the stairs to and from their rooms rather than spend time waiting for an elevator that might be filled to capacity. Be aware that the hotel has a limited number of luggage carts and, as far as we could tell, no bellman service. Some of these concerns would not be issues for the casual traveler, and we found the staff to be friendly, cordial, and helpful.

They hotel was very clean and staff was very nice. I don’t recommend booking through Trip.com. I booked and prepaid several days before arriving and the room that I had booked was unavailable. The hotel said they reached out to trip.com to let them know that I wouldn’t have a room and to contact me. Instead I got confirmation emails stating my room was available for check in. The hotel was very nice and helped me get an available room with not additional cost but trip.com refused to do any kind of refund for they different room.

Roxanne is the best bar tender. Keeps up with what customers need and keeping their beverages full. Food was good, prices are fair. The only thing I would say is to lower the prices on beer. No one wants to pay 7 to 8 dollars a beer. There's a reason not alot of people visit the bar for alcohol because of the prices

We booked a room for 2 adults and 1 infant. Our room was nice and spacious with a king sized bed and a chaise lounge sofa -that also was a fold out bed. The room was even large enough for us to comfortably open a Pack-n-Play and still have plenty of room to function. It fit perfectly beside the bed and did not block the sofa so that it could still be used. The room also had two dressers, a tv, a desk with chair, two night stands, a mini fridge, coffee maker, closet with safe and a bathroom with a glass door shower (no tub). This hotel is pet friendly too, so I noticed some claw marks/scratches on the back of our door -but it wasn't very noticeable. The hotel also has a fitness/gym room and a pool. There is a sign in the bathroom that states in order to save on water/energy waste they will change out towels and sheets every three days, but if you’d prefer everyday then just let the front staff know. We stayed for 5 nights and our linens never got changed out, nor did the trash. (Not a dealbreaker for me, as I like my privacy and knew no one had been in our room.) The staff was really nice and greeted us each morning as we went for our outings. They even offered to take photos for us so we can show our little one when he’s older. Overall, our stay was lovely. Would definitely book this hotel again when visiting Raleigh.

We stayed here after a long day of flying back from Europe. Front desk person was OK - not particularly friendly for check in but it was later in the evening. The room was great- clean, quiet, and comfortable. We were given the hours for breakfast which we were aware was not included in the room as this was not a Holiday Express. We went in the morning to eat as it was convenient so we had a drive ahead. We were there well within the hours of serving - but there was no food out in the buffet, no one to greet us or seat us but we could hear people in the kitchen. We waited a few minutes expecting someone to come out. Did not happen so we went back to our room, collected our things, dropped our key and left. Found a restaurant near by to eat at.

We stayed overnight at the Wyndham Microtel Hotel since it was close to the airport. There wasn't anything wrong with the hotel or room, we'll except there wasn't a coffee pot in the room. However the gentlemen that checked me in needs some better customer service skills. I dealt with him twice, once in person where I guess he was don't bc he just walked away from me when I asked a question regarding the airport shuttle. The second time when I called to cancel the shuttle, as we kept the rental car, and to ask for a wake up call. When I said we no longer needed the shuttle, he said OK and hung up. If rudeness doesn't bother you, then go ahead and stay here. The room was clean, the bed was comfy enough.

The late night manager Alison was a Rock Star and so helpful in getting us into the two rooms we had reserved online. The hotel was over booked, but Alison was able to get us into a bed sometime after midnight. We were so thankful that she was on duty last night!!!❤️