Hotel Kolam air panas di Rapoula do Côa

Unfortunately due to the poor decor, cleaning and maintenance this review will not be favourable. The staff were brilliant, the location is nice, very rural. But that is pretty much it. There is too much litter all over the car park area. Maybe have rubbish bins installed in the car park, or have a daily litter pick. The sat nav took us the wrong way, there needs to be far more signs showing the way to the hotel. The building on the outside looks different. But whoever decided to paint the corridors and rooms black needs their head tested! It is very dark when you step out of the lift to go to your room. Once inside the room, the toilet/bathroom areas again very dark, need a headteacher! No need for that. In our room, I booked 3 rooms, the tv was a cheap nasty thing. The remote control had ducktape holding the battery's in place. There one way glass, between the toilet and bathroom was all scratched. When I pay for a nice hotel I want a nice experience. This hotel unfortunately needs a new paint job and the maintenance to be carried out as soon as it's needed. The restaurant area has 2 massive TV's, very Portuguese thing. On mute but I would rather not have them there in the first place. Also, if you are seating next to the main wall, in the restaurant areaz you can hear the water running down the pipes as you enjoy your food! Just don't think about what is running down next to you! And pray there isn't a burst sewage pipe while you are next to the wall! The food, was ok, nothing special. Which is a shame. On the upside, wine was good. Shame they don't sell they wine at the hotel. They have it on show by reception, but to buy it was a very long drive to their vineyard.