Hotel berhampiran Ludwig-Wolker-Platz, Ratingen

The headline - Stayed here for 5 nights as part of a business trip. Great front of house staff and overall acceptable when the weather is cool. Check-in was super smooth and the reception team were very welcoming. They gave me all the information I needed; WiFi, breakfast local eating options. The only down side was that I asked for a fan as there was no AC in the room. They were unable to locate one until the next day… 28.5 degrees in the room overnight. Upon entering the room, I had a single room on the 2nd floor which was snug but had all the amenities you'd expect from a hotel within this class. Initial inspection showed all was clean except for the toilet. There was something left by the previous guest that needed clearing with a flush. Not a great start to the room. The next morning, during my first shower, it was evident that the drain was blocked as my entire room filled with water. This was a disappointment from an otherwise great shower - temperature and pressure was great. As I left for work I mentioned the fan requirement and shower issue. I was glad to see both had been resolved by the time I returned after work. Housekeeping - the room was cleaned everyday to good standard. I had to ask for a change of sheet on one day as there were some strange marks on my 'new sheets'. On my penultimate day, the shower gel dispenser had run out. This was not picked up on the subsequent cleans until my check out. Again, nothing major but not great. Breakfast - They had plenty on offer and all was presented well. My only complaint would be for the juices to be served cold instead of room temperature. Summary - I'll probably stay here again due to the location to my work as it's an OK option. However, this will be dependant on the weather. It's too hot without AC.

Das Hotel hat sehr Servicefreundliche Mitarbeiter, ob an der Rezeption oder beim Frühstück. Die Ausstattung im Zimmer ist sehr gut, das Frühstück ist Grandios, hier hat es an nichts gefehlt. Komme gerne wieder kann das Hotel nur empfehlen.

Schönes Hotel, sehr sauber und eine angenehme Lage, Frühstück war auch vielseitig und lecker, sehr freundliches Personal, kann es empfehlen und würde dort wieder einchecken Vom Flughafen der unmittelbar in der Nähe ist und den Flugzeugen nicht viel mitbekommen. Unser Zimmer war sauber und mit Badewanne/Dusche Habe leider vergessen Fotos zu machen.

Ich bin im Friends Hotel Ratingen auf Durchreise abgestiegen. Der erste Eindruck war sehr positiv. Das Hotel ist relativ neu und sauber. Der Empfang an der Rezeption war sehr freundlich. Die Einrichtung und das Setup erinnert an eine Mischung der Business Hotel Ketten B&B und MotelOne (aber nicht mit deren maximaler Effizienz) und den modernen Business Hotels, die ich aus Istanbul kenne. Trotzdem war alles gut aufgesetzt. Das Frühstück ist reichhaltig. Wenn die letzten baulichen Details fertig sind und das Niveau gehalten wird, hat das Hotel Potenzial für 5 Punkte.

I stayed in this hotel for about 3 weeks, and I can say that I had a goodtime. I can say that the rooms are a bit outdated, but with great pleasure I can say that the staff is very available to requests and to offer the best solutions available. Reception staff are very courteous and professional. The restaurant staff is always available and with a smile on their faces, and ready to welcome guests. The breakfast offers a wide range of food, and the menu with dishes is varied. I conclude by saying that it was a nice stay, and I would like to compliment the staff for their professionalism.

We booked this hotel at the last minute for 2 nights mid November. After reading some reviews, we asked for a room around the back, away from the road. That turned out to be unnecessary as the whole hotel is quite quiet due to quality double glazing and solid construction. Yes, it is under the flight path of Dusseldorf Airport, but that has a curfew from 11pm - 6am and most of the time the flights going overhead are landing (and therefore quieter). We wore earplugs anyway but we probably didn't need to. The view outside our room (#210) was sublime with yellow autumn leaves on all the trees and ground. There is a beautifull park out the back, with a walking trail for several kms. We found the room extremely spacious, with an excellent and supportive King Size Bed. There was so much room for our large suitcases, and the storage options with cupboards and shelving are thoughtfully designed. The large and bright bathroom has a really big bathtub! The hot water is fast and very hot, and the fittings are solid but tasteful. We found the branded bath towels to be super thick and comfy, great work! The bathroom has a good door, so we left the bathroom light on all night with just a sliver of light underneath to help us see our way in the dark. The checkin staff were helpful and patient with our German upon arrival. We would like to commend Herr Dievernich for his warm welcome and Frau Hartmann for her friendliness. The bus stop (Bus #751)is directly outside to get you to the local station called Hosel. We would like to commend this hotel for employing some more mature staff who we found to be warm and patient and seemed genuinely interested in us.

This is at best an Ibis-equivalent hotel. The receptionist even called it a motel. The room is small and poorly equipped. There is no coffee-machine although there is a kettle. One of the cups still had the last person's coffee rim stain. There is no air-conditioning, no fans available and it is hot and airless. The window can be opened but only if you are prepared to leave the curtains open and be in full view of people visiting the Mcdonalds opposite. The road noise is not great either. The restaurant is closed, but I was offered a microwaved mini pizza! If you must stay in a Mercure in the area, go to the Mercure City Nord in Düsseldorf.

Très movaise expérience ! À l'arrivée on nous demande un supplément de 15 euro par chambre (5 chambres) ! On nous explique où ce trouve les petit dj. On été 9 personnes mai on allait pas tous prendre un petit dj les matin. Arrivé au petit dj on nous demande le numéro de chambre ce qui est normal. Mai d'office ils nous facture 2 petit dj. Donc à la fin on nous vole 5 petit dj (5 x 23 euro ! ) et on nous explique qu'il fallait annuler à l'avance ceux qui prenez pas ! Après ma chambre n'a pas été nettoier une seule fois sur 4 jour ! Le sauna en panne 1 jour sur les 4, et la cabine infrarouge fonctionnait pas du tout. Et le personnelle en vue des petit dj très désagréable. Une chaîne d'hôtel qu'on fréquentera plus jamais !

Diese Intercity Hotel hat mir im Vergleich zu anderen Hotels der Marke gut gefallen. Service war freundlich und die Ausstattung gut bzw. dem Preis angemessen.

Wir waren hier mit Freunden um einen Geburtstag in der Nähe zu feiern. Das Hotel liegt in einer industriell genutzten Gegend etwas abgelegen. Es ist deswegen ausgesprochen ruhig in der Gegend. Das Haus ist recht neu und funktionell eingerichtet. Die Zimmer sind recht gross und sauber und die Betten sind bequem. Das Frühstücksangebot war nicht sonderlich reichlich, aber ausreichend. Zum Hotel gehört ein beschrankter Parkplatz für 12 Euro, den benötigt man nicht unbedingt, es gibt in der eher einsamen Gegend auch kostenlose Parkmöglichkeiten. Das Hotel wird mit minimalem Personaleinsatz betrieben, das war kein Nachteil. Alle Mitarbeiter, mit denen wir Kontakt hatten, waren ausgesprochen freundlich und hilfsbereit. Für etwas unter 100 Euro haben wir eine sehr gute Übernachtung erhalten.