Hotel berhampiran The Cathedral of the Annunciation of Our Lady, Redfern

I have lost count of the number of times I have stayed at this hotel. It is my go to place when I am in Sydney and I am busy and all I need to a place to dump my gear and lay my head. I have searched for and occasionally used other cheap hotels in Sydney but the Song is ideal for me. If you want a more centrally located (but with shared bathing facilities) try Song in Wentworth Ave. I am always somewhat bemused when I read one star reviews. I guess the reviewer has not completed ”The Economics of Hotel Management 101.” The price you pay for a room in a hotel in Sydney depends on location, room size, facilities and staff numbers. Minimise all of these and you can charge a figure closer to $100 than $300. So, do your homework before booking any accommodation. The Song is wedged between very busy Cleveland Street and the busiest section of rail in Australia. The double glazed windows reduce the sound considerably. I always get a good night sleep, more often because of my abject tiredness &/or my alcoholic intake. Don't bring a cat to the Song because when in your room you won't be able to swing it!! There is usually one staff member who signs you in and then you are left alone. Previously I always enjoyed breakfast in the cafe. Because of COVID it was not operating, nevertheless, they gave me a paper bag with cereal, milk, apple and muesli bar. Oh yes the kettle was not working. I did report this misdemeanour to management. So, the Song is not the Ritz but it offers exactly what I want when I visit Sydney, close to Central Railway station, Chinatown and the multitude of restaurants in Surry Hills.

I have been staying at the apartments for over 6 years now & I always look forward to my return. Friendly, accommodating staff, well appointed rooms, a terrific location and convenient car parking. Bring on the next 6 years!

Perfect for overnight accomodation. Walking distance from Central Railway Station. Walk to shops, restaurants, Woolworths and Chinatown. Nice and clean. Great coffee machine and snacks for breakfast. 10/10 to gentleman on the service desk. Thankyou what a nice man

Lovely building, great location, but I was ultimately disappointed with my stay. The pool was closed the day / evening I arrived for a private event, and I feel this is reflective of how the guests of the hotel are not a priority in how the building is run. After asking reception I was told this happens all the time, especially at weekends. It generally seemed to me like it’s a bar / event venue first and foremost, and a hotel second. Don’t book the breakfast package. It’s more expensive than just buying breakfast separately, and no one seems to know what is / isn’t included. It caused a lot of confusion and ultimately it felt like bad value, and just frustrating trying to work it all out every morning. I found the room to be noisy - the windows didn’t block out the road noise. The first room I was shown was ground level and right on the road. I was moved one floor up but still facing the same noisy junction which I had asked to be moved away from, and so it didn’t solve the issue. Yes it’s an old building, but I was there for work and would have appreciated help getting some sleep. I don’t want anyone to get into trouble, but I think some staff training in how to make guests feel welcome and valued would be useful.

Accessible facilement. Bar restaurant sur place. Pas très organisé sur le check in ils ont un bureau dans l'arrière vers les cuisines et partent avec ta CB seul( ça fait peur sur le coup). Mais semble sérieux. Sans problème...

Made a last minute booking due to broad train network failure and was unable to get home in a timely fashion. Location very convenient to Central station . The bar was buzzing and the staff were very friendly on check-in given I’d booked 10mins earlier on booking.com. They took me to my room and gave me a rundown of the services. While the rooms are old, they are clean and the linen and towels were good quality and the bed and pillows comfortable. It was a hot night and the A/C delivered keeping my peri menopausal at bay. I ordered a delicious meal from the bistro and was able to walk to work very well rested the next morning. I will happily stay there again.

The location of Mercure is very close to the Central Station, which is very suitable for families like us with elderly and children. The staff at reception is very nice and helpful. She suggested us to sign up as a member so we could park at a discounted rate of $45 a day (the original seems to be $49). We were charged $1 which seems to be a deposit when we registered Check-in there. There are swimming pool and fitness facilities on the 14th floor. During our stay, we called the reception for the services. The staff came to our room quickly to provide services. In addition, maybe we stayed during the Christmas period, there was a draw. Were were lucky to win the prize. My child was very happy to win a toy remote car, which added more joy. We had a good experience with our stay. The hotel staff we met there are very nice and helpfiul. If we go to Sydney again, we will consider Mercure again! 🙂🙂

I was attending Australian Fashion Week and was looking for somewhere to stay that would be comfortable. I was not looking for student type accommodation Adina was the closest to Cariageworks and really surprised me. I have never had someone take my bags to my room in Australia! I offered a tip and they wouldn’t accept. The room was immaculate, I felt I was the first person to use it. I found the room very quiet even though it overlooked the pool. I mentioned that I don’t drink water out of the tap and when I returned there were three tins of still water on the kitchen table. I can’t rate Adina highly enough. Congratulations I will be back !

We stayed here for 4 nights in May 2022 and what a calamity of an experience. It even begun before we landed in Sydney with them cancelling our booking due to a water leak in the room they allocated to us. After trying to find alternative accommodation at the last minute we were then advised all was OK. The greeting when we arrived was good and we were shown our room located directly behind the communal kitchen (room 1). Apparently they supplied a continental breakfast each morning with bakery items, cereals, orange juice, coffee but you wouldn't know it because only on one morning of the four we were there we were greeted with leftover crumbs or one lonely croissant. On one morning there was even no milk, coffee or orange juice at all. This place does not have a manned reception which I have no issue with but each time we went downstairs to the bar to ask a question we were treated with distain from the girls working there. The room was spacey but just really poor hygiene and basic....very basic. Then to top it off on our final night the vanity in the bathroom fell off the wall and onto me throwing out all our toiletries and leaving me with a heavy bang on the head. They couldn't fix the problem and instead arranged alternate accommodation at another hotel so we had to pack up our bags and relocate unexpectedly. By the time we got to the other hotel it was 11:15pm and we had to leave the following morning. They didn't even offer us any compensation or at the very least a breakfast voucher considering we had only managed to get something to eat on 1 of the 4 mornings we were there. Just really poor service with little regard to how it impacted us. NEVER AGAIN.