Hotel berhampiran Grasslands, Regina

This hotel was a pleasant surprise. Will stay there again! Everything from the reception at the front desk to the service at the complimentary breakfast was top notch. The breakfast was the best I have had at a hotel stay. Lots of options and really good quality. The hotel and its staff should be commended.

If I could give 6 stars I would. I was in Regina on business and it happened to be my birthday as well. Not only did the hotel leave a Happy Birthday card signed by 20+ members of the staff, I was upgraded to the Royal Suite for the night. Wow wow wow. The most lavish room in the entire hotel close to 1500 sq ft of living space !! It was unbelievable. All of my stays in Regina are at HotelSask as they have never let me down. Kunal the GM personally contacted me to make sure everything was to my satisfaction. The front desk staff Gloria, Vishnudas and Marcia are first rate awesome people too!

This was the worst hotel experience I've ever had. If the experience we had had been at a $79/night side of the road motel, I would've been much more laissez-faire about it. However, we paid $180, plus parking, plus a $35 pet fee, and would've been more comfortable sleeping in our car. The 2 main issues were: 1. The heat doesn't work on some of the floors. My understanding is the first 3 are the main issue. And when I say it doesn't work, I mean it never reached more than 17 degrees, and cold air blew from the vents straight at the beds THE ENTIRE TIME. This is a problem they know about. They've had people in to fix it, but ”can't”. So, when it's -30 outside, this hotel is charging people $180 to stay in hotel rooms THEY KNOW have no heat! ***?! Do they have heaters, i asked? Some, but not enough for every room, so we were out of luck. In order to actually manage to sleep, we kept a pot of water boiling on the stove all night, went to Canadian Tire to buy our own heater, and each slept with 3 blankets and our clothes on. They offered us extra blankets, but only sent 1 for 4 people and 3 beds. We had to call down 4 times, each time we were on hold for over 10 minutes becausevthe place was a gong show. This leads me to the second issue.. 2. Management of the hotel. This place is BUSY. There was never not a line up at the front desk. Like i said earlier, every time I called down I was on hold for 10 minutes. I've never seen a hotel this size not have at least 2 people on the front desk, but there was only 1. A couple manager looking women walked around, back and forth into the office, etc, but never jumped onto the other desk to help out. It was ridiculous. When we first went up to our room and realized the heat didn't work, we called down to the woman who checked us in to complain. She acted surprised about the heat and gave us the only other room in the hotel because they were full. I waited in line for half an hour to get new keys, and when I got to the front desk a different clerk was now telling me my reservation had ended and there was no room for me. We spent another 10 minutes going around and around, while I tried to explain what had happened. This is when we were told that the heating is a problem they know about and can't fix (not the story we heard from the other clerk) but were assured that the new room would have heat. Nope, that was a lie as well. I could go on, but that's the gist. I'll never stay again.

My wife and I stayed at the Courtyard by Marriott for two nights during a side-trip from Saskatoon to see a Roughriders game. We booked three nights in advance via *******, although that reservation was only partly honoured. We arrived a few minutes after the earliest check-in time to be told that they did not have the room that we booked. I appreciate that it was a busy day with the football game that night, but what is a reservation if it doesn’t actually “reserve” the room? The front desk clerk offered us a different room type, which wasn’t an upgrade, but for our purposes was essentially on par to what we had booked. On check-in they explained that they weren’t able to take payment by credit card and asked me to pay via debit card. This may have had something to do with the CrowdStrike global IT outage that was happening that day. I paid $147 that I was asked to pay, via debit, but became concerned because this was only about half of what I was expecting. As I collected my room key and turned to leave, I asked the front desk to confirm that I had a room for two nights. They realized that they had only charged me for one night, but were already processing their next guest. I suggested that I collect my bags from my car, go to my room, and return to the lobby, which allowed them to focus on their next visitor. About 20 minutes later, I returned to the lobby and they confirmed that they had only charged me one night. My debit card payment for the second night failed, as did my wife’s debit card payment (again, likely due to the global IT outage). For whatever reason, they were able to accept a credit card payment (which I suspect they could have done all along), and finally we were checked-in and fully paid. The total cost was about $9 less than the amount expected from my ******* booking. The room itself was a good size with a large TV, black-out blinds and a bar fridge. The bar fridge was a surprise, because we had specifically looked at the hotel listing on ******* to see if it had a fridge. A fridge was not listed, despite other details that you would think would not have needed to be listed “towels”, “bed sheets”, “private bathroom”. We really liked the blackout blinds. I didn’t love the giant pillows, but I appreciate that’s a personal preference. We didn’t use any of the restaurants or other hotel services. They had free parking, which was convenient. They had free wifi, although we couldn’t connect one of our devices. They had a support number to call specifically for wifi problems, but the support agent couldn’t resolve the issue either. I would have rated this property a 3.5 out of 5 if I’d had the option. If we’d had none of the (relatively minor) issues mentioned above, this might have rounded up to a 4/5, but that wasn’t the case, so I consider it to meet expectations in an “average” sort of way.

We really enjoyed our stay at this hotel! All of the staff members were very nice every day, and they gave us warm cookies when we checked in after a late flight at midnight. Little did we know, these chocolate chip cookies were part of their awesome, complimentary customer Cookie Care Commitment! What a simple and effective way to make guests feel comfortable! The room was clean and spacious enough for us. The restaurant, Wild Sage, had excellent food and drinks! We would definitely stay here again next time we're in Regina!

We came for a mini family vacation and our stay was excellent. The shuttle for the Rider game stops right at the hotel which was great, we didn't have to worry about getting to and from the game. The front desk staff were very friendly and helpful, same with the staff in the restaurant. The pool temperature was a home run, it made our time there very enjoyable. We would definitely stay here again.

Avoid this hotel at ALL COSTS!! I booked our Saskatoon hockey team at the Four Points by Sheraton in Regina, Saskatchewan Feb. 2nd to 5th, 2023. The group had a total of 14 rooms. When I contacted the hotel, I specifically said it was for a hockey team. Upon organizing this I asked if a meeting room was available for our group to have team meals and a place for the group to gather. We always like this because generally a meeting room is away from the guest rooms. However, this room is as empty every time I walked past it. So we decided to book an additional guest room to accommodate the team. Upon our arrival on Thursday the boys in our group, the hockey players, proceeded to play mini sticks in the hallways at approx 2 pm. This instantly became a problem for the hotel. The boys were told time and time again to go to their rooms. They were playing in the middle of the afternoon, not during quiet time, nor were they doing anything out of the ordinary. In fact, there were other hockey groups staying at the hotel as well who were doing the same thing. Security would wander the hallways and scold the guests for having the doors kept open by using the deadbolts. Our group was all in the same area of the hotel. They informed us this was a security issue. And even went so far as to enter my room while I was away and close my door. Leaving me with no key and no ID to get one. However, turns out this wasn’t an issue at all as they seemed to be more than happy to provide me with a new key without even questioning who I was. The security issue at this hotel has become very apparent. There were homeless, drugged-out people everywhere in this hotel. This is why they were adamant we close our doors. So the hotel's security problems become their guest's problems. We would continuously get security knocking on our door to “remind us” to close our doors. Most complied but some took the advice and still opted to keep their doors open as they were inside their room. At this point, security should have noted that they advised this guest but the guest refused. Instead, the knocking and harassing continued. The security staff was rude and clearly did not like their jobs as they just kept saying “I’m only doing what my boss tells me to do.” Upon check-in, I was asked if I wanted our room cleaned daily. I declined. They then phoned to ask again. I declined again. They then knock on the door to ask a third time. We then had to decline again. I found the staff to be abrasive, not friendly, and almost intrusive. The boys gave up on mini sticks and instead sat together at the end is the hall looking at their phones, playing video games, etc. But the security at the hotel was upset by this as well and the boys were yet again instructed to go to their rooms. I overheard this and questioned security about this as the boys barely made a peep. They again referenced the fact that there are people in the hotel who should not be there. I indicated I would watch the boys

Hotel yang selesa, selesa, selamat, cepat dan bersih dengan tempat letak kereta berbayar, (10 dolar per malam,) termasuk sarapan sederhana, (buah, yogurt, sandwic telur,) lewat untuk malam rehat sudah cukup.

Everyone was very friendly, had issues in the room, maintenance was exceptionally friendly, going above and beyond to teach us how to fix if there were any other issues. Carl at the front desk was very accommodating and helpful, very efficient check in. Misha the manager even spent her personal time to chat with us and share our experiences with her. Thank you Seven Oaks!!

Hotelnya hebat 👍 besar dan bersih. Tempat letak kenderaan, kolam renang dan gim yang rapi, sangat selesa, percuma, tetapi kerana wabak ini kami tidak mengalaminya, kami pasti akan tinggal di lain waktu.