Where to start. 1st off, someone at booking.com told me that all rooms were non-smoking and that people were guided to the nearest smoking area. LIE. My special request was non smoking. They almost made me turn around and drive another 3.5 hours home. But they ”pulled strings” and got someone to switch with me for non-smoking AFTER telling me that I could go somewhere else the manager called....wanting me to pay another 500$....I said no way. The floors were absolutely DISGUSTING! My 1 year olds feet, legs and hands were BLACK from dirt and grime. The bathtub floor was stained grey from it, too. They do NOT shampoo the carpets. Ever. There was crayon marks all over the rooms. Very badly patched areas on the wall. Doors were busted....like won't even shut/latch busted. The bathroom didn't even have a fully functioning knob....half of it was missing. The people over top of us came in at like 12 am. And their kids were running around like crazy. Stomping. My daughter called the front desk, he said he'd take care of it. It went on for another 20-30 mins. So I had to walk down here, where as he said he walked next to the room and didn't hear anything, so I had to threaten to call the police if they didn't do anything about all the ruckus. (It was 230am.....) The bathtub drain was clogged with other people's gross hair and it drained slow because of it. I asked a staff member for a few extra trash bags because I didn't want room service in the room and I have a baby in diapers, that way I could take them out to the trash reception outside and dispose of them. He asked what room and never came...... Breakfast was nothing but junk food. They could offer eggs, waffles, sausage, bananas, apples and yogurt instead of just tiny junk muffins, donuts and other breads and cereal. My son found 2 loose screws somewhere. How great. No wifi. There was trash stuck/left between the fridge (which needs updating, btw....) and the cupboards. The fridge was old and the light kept flickering when it wanted to work.
Bagus
93 Ulasan