Apabila anda menginap di Mandarin Bay Resort & Spa dalam Pulau Boracay, anda akan berhampiran pantai, berdekatan dengan Stesen 2 and 3 minutes by foot from Pantai Putih. Hotel pantai ini berada 0.8 km dari D'Mall Boracay dan 1.4 km dari Stesen 1.
Berseronoklah dengan kemudahan rekreasi seperti kolam renang terbuka atau kecapi pemandangan dari taman. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma dan perkhidmatan rencam.
Nikmati juadah di restoran atau snek di salah sebuah daripada kedai kopi atau kafe. Atau, nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan penuh percuma disajikan pada setiap hari dari 7:00 hingga 10:00.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Kemudahan acara di hotel ini terdiri daripada pusat persidangan dan bilik mesyuarat.
Selesakan diri anda di salah satu daripada 365 bilik berhawa dingin yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.
"I was so annoyed with the remote control being faulty during our entire stay. I need to get near the sensor, just to keep it functioning. Imagine the hassle of standing up, every now and then just to change channels. For 54k for 2nights, its not worth it. Its really frustrating.
Also prior to stay, I specifically requested for rooms near each other since we had kids and seniors with us. But lo & behold, rooms were 1 building away from each other. I kindly asked for assistance, but the front desk officer who I was talking to showed no empathy, the worst part? it seemed she was blaming me, telling me I was the one who booked it. Yeah, right. But it was my first time in the property, how would I know the room 341 was far from room 415. I assumed it was just a floor / elevator away. It feels like she wasn't even willing to help after all and just put all the blame to the client.
One more thing, prior to our stay at Mandarin, we stayed at another property at Station 2, the front desk was a lot different!! They're not as accommodating, something was off, it feels like you're not welcome (I am pertaining to the front desk / manager who was processing the check-in)
What I only liked about them was their staff who welcomes you when you arrive (the ones handing over wet towels and welcome drinks) they greet you warmly & very welcoming. Also, the request for a birthday greeting was also granted, thankful for that. But thats it, never coming back."