Ulasan Reykjavik Natura - Berjaya Iceland Hotels

Jawapan daripada Pihak Penginapan: Dear Qian,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed the room and ambiance during your stay. We also appreciate your comments regarding the dental kit and understand that the cost may not have met your expectations. Your feedback is invaluable as we work to continually improve our services for all our guests. We would be delighted to welcome you back in the future and ensure an even more enjoyable experience.Warm regards,AngelicaReykjavík Natura Front Desk

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for sharing your kind feedback.We’re delighted to hear that your room had everything you needed and that our staff was friendly and helpful in providing you with all the necessary information about the area.We apologize for the time it took to warm up your room and for any inconvenience caused by noise from the airport. As you mentioned, the planes do stop landing at night, and we’re pleased that you enjoyed the amazing airport view from your window despite this.Your feedback is invaluable in helping us improve, and we truly appreciate it.We look forward to welcoming you back soon!Best regards,AndreaReykjavík Natura Front Desk

Jawapan daripada Pihak Penginapan: Dear guest, Thank you very much for your kind review. We are looking forward to welcome you back soon!Best regards, Reykjiavík Natura Hotel

Jawapan daripada Pihak Penginapan: Dear Tse,Thank you so much for your kind feedback!We are delighted to hear that you had such a positive experience with us. It’s wonderful to know you loved your spacious bedroom and found our location convenient, especially with the added perks of free parking and a bus stop right in front.We look forward to welcoming you back soon!Warm regards,AndreaReykjavík Natura Front Desk

Jawapan daripada Pihak Penginapan: Dear Nina,Thank you for your kind feedback!We’re thrilled to hear that you found our location convenient and your room clean and tidy—these are some of our top priorities.Regarding the Wi-Fi and the shower, we understand that the connection may have been slower than expected, and we apologize for any inconvenience this caused. Improving our internet service is something we’re actively working on. We also appreciate your comments about the shower showing signs of usage. Your feedback is invaluable in helping us identify areas for improvement and enhance our guests’ experiences in the future.We’re glad to know that, overall, you had a good stay with us. We look forward to welcoming you back soon and providing you with an even better experience.Best regards,AndreaReykjavík Natura Front Desk

Jawapan daripada Pihak Penginapan: Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart. Thank you again for taking the time to share your experience with us. We're grateful for guests like you.

Jawapan daripada Pihak Penginapan: Dear Li,Thank you for your feedback.We couldn’t be happier to know that you appreciated our free parking and found your room clean and tidy.Thanks again for your recommendation. We look forward to welcoming you back soon.Best regards, Andrea Reykjavík Natura Hotel

Jawapan daripada Pihak Penginapan: Dear Roy,Thank you for taking the time to share your valuable feedback.We’re glad to hear that we met your expectations regarding our location, amenities, and service. However, we sincerely apologize for falling short in terms of cleanliness. This is one of our top priorities, and we’re truly sorry for the inconvenience caused by the dusty towel. We hope you were able to bring this to our attention during your stay so that our dedicated housekeeping team could promptly provide you with a fresh one.We deeply regret this oversight, as it’s not reflective of the standards we strive to uphold. Please rest assured that we are addressing this issue to prevent it from happening again in the future.We look forward to welcoming you back soon and providing you with an improved experience.Warm regards,AndreaFront Desk, Reykjavík Natura

Jawapan daripada Pihak Penginapan: Thank you very much for taking the time to leave us a review. We are thrilled to know that you enjoyed your time at our hotel and we are looking forward to welcome back at Reykjavik Natura in the future. Front desk

Jawapan daripada Pihak Penginapan: Dear Rosa,Thank you for your review, we are very happy to hear that you enjoy your stay.We wish to welcome you back to Reykjavik Natura anytime in the future.Front office.

Jawapan daripada Pihak Penginapan: Dear Abdurrahman, Thank you for your valuable feedback. We're delighted to learn that you found our location convenient, and our hotel clean and nice. Looking forward to welcoming you back soon! Warm regards, Andrea, Reykjiavík Natura Hotel

Jawapan daripada Pihak Penginapan: Thank you very much for taking the time to be leaving us the review. I hope you really enjoyed your stay with us and we clearly look forward to improve on all sides until you will be back with us at Reykjavik Natura. Front desk

Jawapan daripada Pihak Penginapan: Thank you Issa for taking the time and for leaving us a review. We are happy to know that you enjoyed your stay with us at Reykjavik Natura and we are looking forward to have you back with us on your next trip to Iceland. Front desk

Jawapan daripada Pihak Penginapan: Thank you for leaving us the review. We are happy to hear that you enjoyed your stay with us and we are constantly looking to improve the service. Thank you for the feedback and it will be brought to the team so we can make the stay of any future customer better. Looking forward to be having you again with us at the Reykjavik Natura.