Hotel Reykjavíkurborg dengan Spa

We stayed for 3 nights b&b in April. We arrived early and our allocated rooms weren't all ready but the reception staff amended our room so that we could check in. We also received a room upgrade to a balcony room on the top floor. The room was spacious, good size bathroom and comfortable bed. There was plenty of wardrobe space but no drawers to store smaller items. There was just one issue with the rooms on the top floor, which was they were very hot. Even with the radiators turned off, the staff advised that the heat from the lower rooms rise and can make them warm. There are just 2 small top windows so didn't allow much cooler air to circulate. There was a good selection at breakfast with English and continental breakfast options, tea, coffee, water and fresh fruit juices. The restaurant food was also good and comparable prices to in Reykjavik centre. Good service from the breakfast and restaurant/ bar staff. We used the spa on one of the days and enjoyed this. There are seperate saunas in the male and female changing rooms, with joint hot tub (not jacuzzi), warm small pool and small cold plunge pool. There are seating areas in the pool area with drink service. Towels and robes are provided. The hotel is located outside of Reykjavik centre and about 30 mins walk into the centre. There are a few supermarkets locally, we didn't find any within a short walking distance but there might be some around. The hotel benefits from free parking right outside and we didn't have an issue with the space being full. This was a good location for us as a base to explore the island. The hotel was clean and well equipped to meet our needs. The only issue was the heat in the bedrooms, but apart from that we had an enjoyable stay.

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

The hotel was perfect for visiting Iceland. Clean, new, with sleek decor. It was actually prefect for the rate and this type of trip. As a Hilton gold member, I had access to the spa amenities and daily breakfast. Everyone at the hotel was friendly and accommodating. The only thing I would note would be the lack of air conditioning controls in the room. I don’t think you can control your ac/ heat as the room only had a thermostat that you can raise up or down but couldn’t select cold or hot. The room did get stuffy at night so we had to open the window for air. Also my room faced the wall. There was absolutely nothing to look at other than a concrete wall. Other than that, our stay was great and the price was very reasonable. I booked a massage the last day of my stay and I enjoyed the spa offerings.

The hotel was nice and in a good location. The staff was very friendly and helpful. There was a lot about the hotel experience that I did not like. First, get real room door card keys. The electronic insert key was ridiculous. In a country with a lot of day travel and changing of clothing layers, the key was a hassle to manage and simply not a good concept. Checked into the room, and the mini refrigerator did not work. It was stocked with warm beers, cocktails, and drinks. I expect this to be found in a pre check in room check. I left a note and it was replaced when I returned. I admit, I did not need the mini fridge and did not expect one, but with there being one, I feel this is sloppy room readiness. Although I had the top room type for the hotel, I did not like the bathroom design. Toilet was behind a translucent glass door by the sink and shower open to the room. I prefer doors and not being able to see the figure of someone in the toilet. Finally, I don’t take parking as a given. The hotel has 5 spaces marked for hotel only. I was given a car park sign for the hotel. Did not expect spaces to always be available. When I checked in, the staff swore there should be a spot, but two cars were illegally parked with no hotel pass. Same happened two more days after day trips. Working this after I paid for parking does not help me. If the hotel is going to have designated and clearly posted spots for guest, monitor and enforce them. One evening the hotel van was even using a space, but the other spots were valid hotel guests. But I should not need to bring license plate pictures for the hotel to enforce their parking. Finally, I was surprised there was not even a small heating pot for water to make instant coffee in the room or coffee for guests in the lobby or bar. Just coffee with the full continental breakfast (which I had better breakfast for less price outside the hotel). I think the hotel used the “designer” concept too much and forgot about guest experience. It is in the Marriott offering, but I would sacrifice location for a better overall guest experience.

Hotel staff was very friendly and cooperative. hotel is tidy . I was staying with my wife just for 2 nights and we both are satisfied. Location was great . Hotel window view was amazing .only 8-10 minutes walking distance from bus station. Just 15-18 minutes walking distance from famous Hallgrimskirkja church, rainbow street.below I uploaded some pictures from window.Highly recommended 😍

The hotel is very cosy and the staff are very attentive to our needs. The breakfast spread is plentiful and delicious too. We have stayed there for honeymoon and they gave us complimentary access to hot spring and spa which is wonderful. The hotel is also central located. Greatly recommended

房間很小衹要二個0.8的床，進了房間沒有入住我們就退房了，因為房間房型不是我們預訂的房型，酒店沒有我們預訂的房型，後來攜程客服百川幫忙換了新酒店感謝攜程客服百川，在寒冷的冰島讓我們體會了大公司的高品質服務，出門在外還是攜程靠譜！

If a hostel and a hotel had a baby then you can be sure it's name would be Cityhub! It's a hostel but with a hotel vibe. I'm going to break the review down based on my opinion Location (5/5 stars) Well it's not called VillageHub right?! So yes it is located downtown close to all the bars and restaurants. To put into perspective, round the corner is where you will find the famous Lebowski bar (which I'm sure you have already penned it down on your list). You're in walking distance of all other tourist spots in the city. Parking (no rating) You can skip this part of you're not planning on driving whilst in Iceland. For those of you that are renting a car, parking was a nightmare in Reykjavik and outside Cityhub you will find a few parking spots if you're lucky. I never understood the parking system in Iceland so I did the lazy and parked in the multi storey car park which is a stone throw away from the place. It cost me roughly between12 - 14£ to leave my car there overnight. Staff (5/5 stars) I had some complications with my booking and had to rebook but this was no fault of CityHub. The staff were super calm and helpful in putting me at ease. During my stay there I had interactions with a few and they were all super amazing! I noticed the lengths they would go to help the guests with queries even not related to the place. They would always engage in conversations and share their experiences with the guests. Lauren helped me check-in and gave me a tour of the facilities. She recommended a few things to do around the city and they didn't disappoint. I feel that the city tax we pay should go to Lauren! Isabella is super chilled and was helpful too with mainly things around Iceland and sorting out my booking issue which btw had nothing to do with her and the property. Julia and iria were the others who were also helpful. Definitely worthy assets to company! Well done team! Property and facilities (5/5) So here's the thing, the property identifies as a hostel but it really isn't. Let me tell you why. Instead of bunk beds, they have bunk pods cleverly designed like two ”L's” in Tetris. Each pod has a comfy mattress and usb charging ports on both sides. You have ample space at the end of the bed to leave two medium sized luggages. You also have two plugs, a table, a shelf and railing with hangers. Towels are also included. The room also had a phone holder on the wall which I personally used to watch the football but don't let me get in the way of how imaginative you could get with this. There's separate communal showers and toilets for male and females. They are always spotless clean and are stocked with ”Rituals” body wash and shampoo. I've stayed in five star hotels and even they don't provide beautiful smelling products like these! The property has 93 rooms and situated on the rooftop is a hot tub that can easily fit five people. Down in the lobby, lies the kitchen and dining area. Its well equipped with a fridge, microwave and a coff

Most probably the best hotel in Reykjavik, modern, new, everything in great condition and with a great location. That being said it is a very expensive hotel even for Icelandic standards. So let me start with the highlights of this hotel: - Very comfortable and great materials condition. - AC with individual room adjustable temperature is a great plus for Iceland. - I got the basic room and it felt big enough, modern and super clean. The bathroom was also big but there was no bathtub unfortunately. Great comfortable bed and sheets. - Le Labo bath products are truly amazing. One of the best I ever tried! I also appreciated that for ecologic reasons they weren't in non reusable small plastic bottles. - The rooms are silent and relaxing. I would change the black TV furniture as black always highlight the dust on it.. even when the room is nicely cleaned. - The breakfast is big and overall with good quality. But daily variation should be bigger. - The location is perfect to stroll along the shops and walking distance to the most important city spots. - The spa is beautiful and very interesting. Probably the most well designed small spa in a city hotel I have ever seen. Complimentary use of the spa is a very nice touch indeed. Although it was a really good expericence in no way this was a perfect stay specially when the price tag is considered: - The hall and corridors cleaning left too much to be desirable. At least at 3rd floor corridor there was dust, earth and stains that remained for the whole 3 night stay. It is strange as the rooms are really well cleaned (maybe it's a different team? maybe someone forgot that the corridors are also to be cleaned?). - The reception. It is always busy and sometimes feels chaotic at the proper hotel entrance. I also felt that some guest were treated differently and with more care. I got no welcome drink or even the suggestion to leave the bags. That's ok for me but then I realized the guest next to me was immediately offered all of this. I mean.. consistency is important at this level. - Hidden fees. Ok maybe it was a misunderstanding but when we arrived we were told that the hotel had valet parking only. But nobody told us the extortion each night of it. At the chekout there it was though. Also in the breakfast there was no specific tag with the champagne price but after I filled a glass with it a waiter quickly send me the bill to sign. I mean it is very bad to mix not included stuff in the buffet. Also every egg besides the scramble had a price tag. I mean for almost 700 euros a night is it reasonable to charge for a egg toast?. - The room curtains. Beautifull but totally off for iceland summer status (2-3hours of darkness). Light comes in in every curtain fold so it is impossible to cover it. Every night I woke up several times due to too much outdoor light in the rooms. This should be quickly addressed. It honestly really bothered me. - The spa only opens at 12h00 meaning you cannot use it

We loved our stay at Hotel Borg. The facility is lovely, and the staff are friendly and helpful. The breakfast buffet was worth the price tag, and the spa was a wonderful bonus. Our room was spacious and clean. Any time we needed anything, the staff was quick to respond, going above and beyond to meet our needs. The location was convenient, within walking distance to everything we wanted to do while in Reykjavik. The only downside was the tiny elevator, which ended up being a fun thing by the end of the trip. It just made getting luggage up and down a little trickier.