Pengguna Tetamu
31 Januari 2024
Liked · The lady at the reception/front desk was very polite, professional and extremely helpful with recommendations for local restaurants and places to see, both in Komalini & Xanthi. Disliked · The Breakfast served, for all 3 days we were there, left a lot to be desired! Mgmnt decided to provide the lowest priced food items available - Greece is known for the olives and feta cheese and other kinds of cheese. The olives, feta cheese and other cheeses were terrible and totally tasteless! Even to yogurt was useless! the rest of the breakfast food was also very-very cheap - even the coffee was very weak and tasteless! They served the very same cheap and low quality food items at every Breakfast time we were there! They did not decide to offer/serve anything of some kind of quality, Even for the New Years Day Breakfast ! ...SAME CHEAP AND LOW-QUALITY FOODS AS THE PREVIOUS DAYS ! Kind of 'satisfactory' for a One Star Hotel (!), .... but Utterly Disappointing for a Three (3) star Hotel ! The bathroom seemed to have been neglected for a long time - the Cokie around the bathtub was very dirty. When we tried to use the ceiling exhaust fan, it did not work - and there in no window to open either... so no way for any moisture or smells to escape...! When we asked them about it, they said there was a problem with the system so they have de-activated all the bathromm exchaust fans in the property...(!) There was no hot water to take a shower in the afternoon or evening ! When we asked them about it, they told us to "let the hot water run and it would eventually get hot" ... we let the hot water run for over 10 to 15 minutes, but it never got hot, it barely got warm at all! When In the morning -when the hotel management decided to turn the water-heaters on, we guess- and one of us finally managed to take a shower, the bathroom walls and mirror were dripping with moisture since there was no ceiling fun working (or a window to open) for the moisture to escape The experience in this hotel was Unbelievable! It was such a mistake to book The Achillio Hotel for 3 days - such a waste! Maybe this was not a very busy time for them... it was days in December 2023, and the first and 2nd day of the New Year 2024. We do understand that this was niot the very high/Busy Summer Turist season in Greece. But that is definitely not an excuse for such an obvious dereliction of service quality on their part! During this trip, We traveled throughout Greece, stayed in several Tree Star Hotels, and had great experiences and breakfasts served! The Achillio Hotel was the only place that left such 'bad taste in our mouths'.... Very- Very Disappointing - We will definitely not go back to The Achillio Hotel, and we will make sure not to recommend it to our several friends and colleagues who fly to Greece for their vacations..
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