Hotel Richmond dengan Sarapan

The room is not what I expected. We booked a penthouse suite and I’m expecting a bigger room. But it is conveniently located near several malls. Dining isn’t a problem since there are so many restaurants to choose from within the proximity of the hotel. The hotel provided a free shuttle service to the hotel just make sure to book it with the reception desk earlier. And it takes 10-15 minutes drive to YVR airport.

The facility is a little old. The bedside light burnt out when i was reading and the plug of the electric kettle wasn't working. Other than these small things, all was good. Shuttle service is recommendable and there are interesting restaurants within walking distance from the hotel. Tried a Chinese noodle place called ban but xian. The food was so tasty.

We encountered a really bad arctic blast and we booked the Hilton on a whim as we felt we couldn't continue up the mountain in the dark. Per the TA norm the photos did not match the actual rooms at all. This hotel is terribly dated and is due for a remodel. The restaurant is mediocre and service not great. Bitterly cold temps outside and the entire main lobby floor was absolutely freezing. All of that said, it was clean & comfortable for what we needed. Got a good night's rest and went on our way the next day. Not worth the hefty price tag though.

We stayed here for a night in Feb, in the North Tower room 355 as a family. We have passed this hotel many times to know it's an older hotel and a staple of Richmond but just never had a chance to stay. It's definitely a more business/convention clientele hotel. The weekend we were there they were hosting a power lifting convention and hotel was completely sold out. The front desk was a hit or miss. Because our rooms weren't ready when we first arrived, we had to go to the front desk multiple times, and the experiences ranged from staff being aloof to being barely business courteous. The lobby area was large and has a restaurant and Starbucks connected which was convenient. Overnight parking was $21 which was pretty standard here in Richmond and parking seems aplenty. The hallways were dark and one of the tower elevators was broken the whole time we were there and for the only other elevator,the door sometimes wouldn't open all the way - not exactly comforting. The fitness room was relatively large with both cardio machines, and small free weights section. As for the room, it was definitely a bit weathered and dated. There were no USB plugs, and while the bathroom was larger, the door lock was broken. It did have a balcony, safe, and what surprised me, was a microwave. I called the front desk to see if they had slippers for in room use, but they were charging $5 a pair - hmm no thanks. The beds were comfortable but our room was close to the elevator so with the convention folks, it was pretty loud.

Good location, near Richmond center, mall and transportation. Staffs are in good service and professional. It's good having breakfast in house, a wonderful arrangement. Sure will consider this hotel again.

Great location and convenient for bus travel. Hotel is nice, clean and staff is very helpful.

The service was excellent. I couldn't believe it, especially since the room was very cheap . Trust me you will never go wrong with this place

excellent service, great location, very clean room and amenities. we love there are these kind of hotels who accept pets for family travel.

Fairmont Vancouver Airport is a great place to stay if you have a fairly long layover. A decent 5 hours and more layover would warrant your stay in the hotel for obvious reason to fully utilise the 5 star amenities in the hotel. What I love about this hotel is the ideal location of being in the airport itself which saves plenty of time from commuting and gives you plenty of rest before your next flight. Not going to be afraid of long layover in Vancouver anymore.

Hotel guest services is very poor upon arrival, only focussed on bus service to airport. Way to much valuable free time when no bus runs to airport, that could be sanitizing sitting areas. Very poor communication, information sheet of what the hotel has to offer is only at the front desk. Basically who ever deserves to know the services they offer. The service clerk put that blame on our facilitator, ” That was your facilitator that should have informed you, she had all your keys!” Like every hotel has all those informal sheets provided in all guest rooms. My facilitator is not your employee, she was a guest along with us. Stayed there for 6 days, they considered that a long period of stay and they do not service rooms unless requested. Upon my request was for fresh washcloths, the bed was made the full garbage bins were left and no fresh washcloths as requested. Service clerk turned into a joke and claimed she did not know what I was talking about and did not know what a washcloth was. The filthiest gym, after I had walked in, I really needed to do my exercises. That was my first and last. I was concerned of contracting a staph infection from that hotel. My dozen of eggs and all my vegetables and dip froze in the fridge, the manager said all he can do is offer me a free Breakfast. I replied no, the service on your busiest day the servers have no patience, And my dip alone cost the amount of a breakfast, I can not eat too much restaurant food because I get sick very easy! My vegetables I had provided and accommodate was meant for my lunch during my whole stay. For a very busy hotel I am sure that staff is well informed ahead of time to be mindfully prepared of the amount of guests to be expected for all service provided by hotel. Very poor at the baggage storage, provide tickets, no consistency with tickets, my belongings were seperated, had to return back to hotel to retrieve my belongings, manager claim no contact information or my contact number. Ridiculously EXPENSIVE hotel filled with poor services from front desk to restaurant. Food is very good !