Comfort Inn and Suites Rifle

Pool and hot tub were great. Unfortunately someone was smoking cigarettes in the evening and pot this morning.

This is the worst hotel I visited and I would like Refund as I have left as soon as I checked in. I haven't stayed in this hotel because of smell and towels are nit clean and room stinks

I stayed one night as a solo female traveler and felt safe. Included breakfast was delicious and the place was clean. Would stay again.

Very nice hotel. Only thing I had an issue with was the old noisy luggage cart. I jokingly let the front drsk attendant know and she agreed.

Room was nice, quiet and comfortable like it was last month when i stayed here. Will be back again

Family stayed there overnight when visiting Glenwood pool and picking Palisade peaches. Super quiet, comfy beds, clean, excellent buffet breakfast. Would definitely stay there next time.

In short, hotel refused to refund our room after a terrible experience at the hotel and later interactions with the manager. Hotel is dated with deferred maintenance and tattered furniture. We checked in late in the evening and a guest was having a medical emergency. We were put in a room only a few doors away from the incident. The EMTs left without anyone in the ambulance so we assumed the issue has resolved itself and got our children ready for bed. However, there was still a heavy law enforcement presence and we overheard them state the guest had died. The elevator was broken and our room was near the stairs. There was a lot of foot traffic and noise. We decided it wouldn’t be a restful night and didn’t want to scare our children so we left for a different hotel. Management refused to partially refund our stay on the ground we “left on our own free will” and used the shower. The manager was extremely rude and could not understand why we wouldn’t want to stay with our kids near a room with a dead body, law enforcement, coroner, ect. It was a very upsetting experience overall. Even without the incident, it didn’t take long to see that the hotel had been neglected. The stairwells and halls were dirty and our rooms furniture was tattered.

Elevator, pool and hot tub were all shut down. Mostly construction workers staying here. Carpets were dirty!

Booked hotel said pool pool hasn’t worked in a long time. Checked in the elevator was not working, door to room stuck while opening dirty hallway dirty room fridge leaking water out the bottom toilet plugged Mattress sagged bad there is more but what’s the use