Arosa Rio Hotel Reviews

The hygiene is very poor, the room is not cleaned at night. We signed up for a day trip recommended by the hotel, but ended up waiting in the car for 2 hours before it started.

Blocked sink. Water running through pipes when neighbours had showers woke me up. Rather chaotic breakfast, running out of tables, forks, coffee, milk, eggs, cups.

Hotel is ok, I like the breakfast very much. Location wise it’s near a lot of stores, but the neighbourhood feels dangerous to stay in. I chose the place as it’s a walking distance to get to the carnival, and indeed I was able to walk to and fro when I attended the carnival.

Excellent option, super organized, attentive staff and location close to shops and restaurants.

I went to work. When the internet in the room came on the laptop, more than an hour after it was installed, it didn't allow minimum browsing. In the morning, I did the video conference from my cell phone on 4G.

I arrived late at the hotel and there was no soap, I had to wait a considerable time until I got it. The air conditioning is good, but the system is different from what we are used to. The structure of the room itself is very good and the breakfast too. The area has quiet rooms.

The bathroom lacked a soap dish, a glass for brushing teeth, and a courtesy kit that was not complete. Not 4 stars. Excellent breakfast. Improve attention to detail

I loved it, the pool area is very beautiful, and the room service was also excellent.

Clean and organized hotel. However, the fact that it has a gym doesn't make much sense because more than 50% of the items are defective or poorly maintained. Other than that, a good hotel.

The hotel is relatively new, the room is clean and tidy, it is located in the old city area, the surrounding environment needs to be safe, it is close to the city's scenic spots, Uber cannot reach it, this is very inconvenient

Well located hotel with great service.

I really liked the hotel, basic options, but it was worth it. Good shower, good beds, wardrobe option, ok breakfast.

I really enjoyed staying at the hotel. It's the best in their network. Good housekeeping, good coffee, good bed and spacious room.

The hotel is very good. The only problem was that the room description stated that it would have a bathtub and that was the only reason we chose this hotel. When we got there they said that the hotel does not have a bathtub.