Hotel dengan WiFi di Riudellots de la Selva

My husband and I came as day guests because we wanted the use of a swimming pool. You pay €30 and get a towel and 1 drink (beer or soft drink). When we arrived the outdoor pool was like ice, we're hardy swimmers but this was ice ice and so we asked if we could swim in the indoor pool. No, you pay €30 to use the spa, we asked if we could pay for the spa instead of the outdoor pass and they said yes, but you cannot then sit outside???!! We said we didn't want to be sat indoors all day so got the outdoor pass. After an hour, noticing there was not one single other person at the indoor or outdoor pool, we explained again that the outdoor pool was unusable so could we just have one swim in the indoor pool otherwise we have paid €30 for a towel and a chair (which we have on our large terrace at our accommodation for free!). We even offered to forego the free drinks to do so. We werent trying to get freebies, just asking for the ability to go for a swim like we'd paid for, making it clear we would not use the jacuzzi or anything else in the spa. Receptionist said she would get back to us in half an hour. 2 hours later....Nothing. Went back in and had to explain it all to 2 new ladies. Come back in 20 minutes. Went back and they said if you want to use the indoor pool you have to pay another €30. It was absolutely baffling that with zero other guests using the facilities and knowing we had paid for a pass to have use of a pool, they would not let us have 1 swim in an empty indoor pool. What difference does it make to them if we swim indoor or outdoor, zero. What difference would it have made to us, total. The actual advert for the pass doesnt even specify that the pool is outdoor only and when we emailed them in advance was also not advised this, nor that we had to have passports to enter (fortunately i had a photo of them on my phone, otherwise we would have had a wasted 30minute journey) because we were told we could not enter using our drivers license. Our sole purpose for coming was to swim, I'd had a bad fall and injured my leg and back quite severely and was coming to try and relieve it by swimming, instead I went back €30 worse off, irritated and still in pain. Their customer service skills and logic were appalling. What could have been a lovely, relaxing day out was totally overshadowed by their lack of hospitality.

When you stay at Hotel Eden Park in Riudellots de la Selva, you'll be next to a golf course and within a 5-minute drive of Salvador Claret Automobile Collection. This upscale hotel is 4.3 mi (7 km) from PGA Catalunya Golf Course and 5.1 mi (8.2 km) from PGA Catalunya Resort.Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.At Hotel Eden Park, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Riudellots de la Selva? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 81 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.