Hotel berhampiran King Salman Social Center, Riyadh

A little out of town but easy to get uber/careem or local taxis. Very comfortable bed. Disturbed every night by prayer call around 6 am but you’ll get that everywhere. Quickly back to sleep. Pool and gym were closed which was a disappointment. Breakfast had great coffee and omelettes but undrinkable sweet fruit juices. Good choice if you need to be in the area as the traffic can be sooooo bad. Staff friendly and foyer with its coffee shop was lovely to relax in.

The processing of my check-out from the hotel went rather smoothly. What was not smooth are the many obstacles I faced during my stay of only three days: -On the night I checked-in after an exhausting journey from Medina, I tried to store my valuables inside the in-room safe. However, the safe would not properly open and close. So when I told a front desk staff member about this, he sent a maintenance staff member to address this concern. The maintenance staff member noticed something in the battery compartment being broken but said the problem cannot be addressed until the next morning. So I decided to wait until the next afternoon before calling the front desk to address the in-room safe not working. However, the maintenence staff member that arrived then made the same conclusion and told me he will retrun. After about 20-25 minutes of waiting, I called the front desk again who told me the in-room safe cannot be repaired nor replaced right now and that I would have to change rooms to get a working in-room safe. I rejected this idea because I already unpacked my belongings and did not want to pack up until I check-out. So I decided that I would stay in the room that I am inside already. In exchange for this inconvenience, I requested that my check-out time be extended to 8:30 PM at no extra cost to me, and to my delight, that request was granted. But I still lacked the security of a safe for my valuables for my entire stay. -Also on that same day but in the morning, I tried to order a strawberry juice that was on the room service menu but was told that it was not available because they did not have the machine for it. This was a real disappointment but I then asked the what other juices were available, and was told a lemon/lime juice was available, so I decided to order two glasses of that instead. A staff member arrived with the two juices, which I gladly claimed, but when he asked me to sign the receipt, he did not have a pen, so he said he will come back quickly with a pen. He did not come back until 20 minutes later, and when he did, he had a card payment machine and told me I had to pay with a payment card because I cannot charge room service orders to the room. But when I waved my card over the device, the payment did not get approved, so he said he will go back to get another card payment machine. Again, I waited about 20 minutes for him to come back, and when he did arrive, he came back with the same card payment machine but told me to insert my card instead this time. When I did, the payment got processed successfully, but I am still upset that I had to undergo all those steps just to get two glasses of some juice. -Each day I was there, I had to jam in the keycard into the slot of the door to my room multiple times before it would even open. This was very troubling for me. I never had this experience in any other hotel I have stayed at in my life. -On the day I was to check-out, I had the most troubling obstacle. I was completely naked

Ia berjarak 45 minit hingga 1 jam pemanduan dari lapangan terbang Di seberang jalan adalah jambatan Kingdom Tower Sky Terdapat kedai serbaneka yang besar dan pasar raya berpatutan dalam jarak 10 minit berjalan kaki, yang sangat mudah. Tilam sangat selesa, tetapi bantal terlalu besar dan saya tidak biasa dengannya, jika anda mempunyai masa, anda boleh meminta meja depan untuk menukarnya dengan ***a yang anda suka kesabaran untuk mencarinya. Sarapan pagi yang kaya tetapi rasanya agak berbeza dari China, Jepun dan Korea Ia lebih sesuai untuk mengambil gambar dan mendaftar masuk. Terdapat juga kemudahan seperti kolam renang dan spa yang saya tidak cuba.

Excellent Housekeeping service.❤️❤️❤️ This is my first time visit in Riyadh and l'm very happy to stay with Rosh Rayhaan Hotel in Riyadh. There's room was clean floor supervisor mr. Saifull was excellent specially Housekeeping service very fast and there's one of the man Mr. joynal and Redoy they’re very good parson. They always respect me. I'm very glad. They make my day was wonderful.❤️❤️❤️ thanks❤️❤️ for everything. I'm sure I will come back again. Love you Management system.

Best 5-star hotel in Riyadh. The amazing team and business+leisure location - all time favourite in Riyadh. The view from the rooms are breathtaking and the food is truly sumptuous. You can be sure to see some genuine smile at people at the this place who truly care for you to be best!

I read some negative comments about that hotel but in my case it was a very pleasant experience. The rooms need a refurbishment to stay up to date. Especially the bathroom, but it isn't that bad. Also, easily accessible car parking is provided in the basement of the building.

The hotel facilities here are good, but the service is absolutely terrible and wholly unbecoming of the Mandarin Oriental band (I have stayed in about 10 of their hotels globally and so am familiar with the usually excellent Mandarin Oriental service. We booked the room from Friday to Sunday and informed the hotel we would not be arriving until early Saturday morning, and had booked the Friday so as to have access to the room immediately. To ensure we arrived at the hotel quickly after an overnight flight, we also booked - at considerable expense - an airport fast-track arrivals service (Al Tanfeethi) combined with a hotel car to meet us there. The car didn't show up. The driver was no-where to be found - after considerable searching by us and the airport staff. We called the hotel and were told it was still 30min away. We got an uber instead at our own expense. On arrival we were told that we would not be charged for the Al Tanfeethi and the hotel car, given that our arrival had been delayed by the no-show of the driver. On depature, we had to wait almost 30min to check out, risking missing our flight, due to understaffing at the front desk. I then signed a bill which had the room charges on, all good so far. Then after having asked several times for an email receipt, several days later after multiple chasers we were sent a bill that had a NO-SHOW penalty for the Friday night (despite us having explained that we would not be arriving until Saturday morning) as well as reinstating the charges for the Al Tanfeethi lounge and hotel car. The conceirge now stated - wholly untruthfully - that the driver was there and that we ordered a second car too. This is completely false and the have now started to invent up fake facts in order to avoid refunding. Further, and fundamentally, these charges were not on the bill I signed . The emails from the concierge are rude and unapologetic - wholly outrageous in any situation, let alone from a brand such as the Mandarin. A disgrace to the Mandarin brand.

•سيئ للغاية ولا يستحق انضمامه مع مجموعة اكوور •الحجز لعدد 3 اشخاص رحلة عمل •الواقع سرير مزدوج وكنبه ولايمكن التعديل او إضافة سرير لعدم وجود مساحة في الجناح •ادوات الحمام والاستحمام لشخص واحد •الفرش قديم • لا يوجد مشروب ترحيبي لأعضاء اكور فئة فضية والسبب أن الفندق لايقدم الا للفئة الذهبية والبلاتينيه على حد قول موظف الإستقبال عكس كل فنادق المجموعة • فقط المطعم ومن يقوم بإدارته يستحقون الثناء لتنوع المأكولات والنظافة والتعقيم شكراً لكم

Видно что новый отель, а это реальная радость для Рияда. Удобное расположение, красивый ресепшн уровень близок к 5 звёздам, чистые и красивые номера. Из минусов, на завтрак нужно приходить прям рано утром иначе есть шанс что ничего не останется, ну и цены конечно завышены в Дубае за такую цену можно жить в отличном 5 звездочнлм отеле.

احسن فندق وجدته من حيث النظافة ومن حيث الجودة واستقبال الموظفين وتعاونهم وقربه من حي السفارت ووجود المسبح والچيم ورتابة المطعم واللوبي وشراحة الفندق والغرف الوسيعة والخدمات كذلك واخص بالذكر الاخ صالح وبقية الكادر والاخ عمرو. .. وفقكم الله