Hotel berhampiran The Reliance Tipple, Rock Springs

Very nice Holiday Inn, clean, comfortable bed & pillows, nicely updated, friendly staff and ample parking for our truck & boat trailer. The hotel is connected to an Old Chicago restaurant, which was very convenient. They also offer a $5 breakfast coupon that you purchase at the front desk of the hotel and take it to Old Chicago. You get 2 eggs, 2 bacon or sausage, 2 pancakes & a drink. You can also use it for $5 off any breakfast menu item. The hotel accepts pets and they don’t charge an arm and a leg for them! Unfortunately there’s a lot of irresponsible pet owners that have ruined it for the rest of us, so now most places charge ridiculous fees. I highly recommend this Holiday Inn.

Typically we love chains through Hilton and Hyatt, so when we needed to travel to see family and saw that a Hampton had 4+ stars on some travel review sites, we figured it was a safe bet. I’m traveling with two kids and my spouse and I just staying one night. We arrived about 4 and noticed the parking lot was covered in ice and mounds of snow and it was difficult to discern where parking spots were and so everyone was parked haphazardly. Because of this we pulled up to the door. Check in went smooth. We were greeted by Victoria, the manager on shift, and she was very nice and friendly. We got our room keys. Her check in and explain of amenities was very helpful, and we went back out to park closer to the elevator to access our room. We had no issues finding parking (this was at 4pm). Walking into the lobby was like a smack to the face of smoke. My small kids even commented on it. The second floor didn’t have the smoke smell but the carpets in the hallways and the room were quite dingy. When we got to the room the wind was taken from our sails. The smell was really overpowering-like a wet, musty smell I assume is from the air system in the room. We went to put some belongings into the drawers and there was dust with small bits of hair and other particles in the drawer bottoms. The linens and bathroom were clean. Some of the furniture had staining on the fabric or the particle board furniture was broken and dinged up. We left to visit with family and got back around 9 and there was not a spot to park in sight. Between people parking in the middle of the parking spots and the trucks that were parked horizontally taking up 4-5 stalls, there was nothing. There is no overflow lot. We circled for a while wondering what to do and eventually parked in the only open bay - reserved for Diamond members. I spoke with the front desk and they said we could stay in that spot because there was nothing else. My kids went to the pool and had fun, it’s open until 10. we noticed the toilet would not flush properly - you had to hold it down for a few minutes to let water run to clear it out the bowl. The shower head was adequate - not so strong it sprays your skin off but enough pressure for a good shower. Sleeping was rough. Unfortunately there was a loud family above us with lots of jumping and loud noises until about 11, that then started again at 7. That’s not the hotels fault, we have encountered that before. The beds seemed to have some divots in them but they weren’t the worse hotel mattress I’ve encountered in my 40 years. When we woke up the windows were frozen on the inside … then there were puddles of condensation all around the window. My son had a hat on the table near the air system that was soaked. The musty smell was much worse with the standing water. Breakfast was good - lots of places to sit and my kids enjoyed the waffles. We went swimming one more time and when I was loading items into the car, there were patro

I stayed here one night and not again. The parking lot had a light out which made it very dark where the guests park. I did not feel safe while outside The shower ceiling is covered in mold as is the tile in the shower. I provided feed back to the hotel via a review only to get a FORM LETTLER in reply. Not staying here again. BTW I am a Best Western Rewards member so I have stayed at many of their locations.

Love this place, it’s my third stay here . Driving across the country . Was very happy to come across it again on this trip . It reminds me of somewhere in England . It’s a one stop place. We went swimming at 9 pm this time as we finally found the pool . Hope I’m not driving past it again but it’s worth 5 stars!!

I rented a Plus Cabin . It had 2 bedrooms upstairs each with queen sized beds . The beds were made nicely and each bedroom even had extra blankets and pillows . Very comfy . The cleanliness of my cabin was excellent . Clean windows , windowsills and blinds . Carpet was vacuumed. The downstairs living area and kitchen were very clean with adequate supply of dishes and cookware for what I needed . The bathroom is kinda small with only a shower , but was well maintained and clean with towels and toilet paper stocked . The store is convenient. The ice cream is super yummy . The restaurant has great food and I even had a drink in their new bar . The fly shop is very impressive with a huge inventory. They don’t have much staff this time of year , but everyone I met there was professional, polite and very friendly and always ready to help with whatever I needed . Very knowledgeable about the area and history . I’ll definitely recommend this resort to my family and friends and i’ll be back this summer .